Warranty and Return Information

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment. Exceptions to this warranty are as noted below:

•Five years on Pelco manufactured cameras (CC3500/CC3600/CC3700 and MC3500/MC3600 Series); two years on all other cameras.

•Three years on Genex® Series (multiplexers, server, and keyboard) and 090 Series Camclosure® Camera System.

•Two years on 100/150, 200, and 300 Series Camclosure Camera Systems.

•Two years on all standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM6800E/CM8500/CM9500/CM9740/CM9760 Matrix, DF5 and DF8 Series Fixed Dome products.

•Two years on Spectra®, Esprit®, and PS20 Scanners, including when used in continuous motion applications.

•Two years on Esprit and WW5700 series window wiper (excluding wiper blades).

•Eighteen months on DX Series digital video recorders.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico:

Intermediate Consignee	Ultimate Consignee
American Overseas Air Freight	Pelco
320 Beach Road	3500 Pelco Way
Burlingame, CA 94010	Clovis, CA 93612-5699
USA	USA

REVISION HISTORY

Manual #	Date	Comments
C2461M	4/03	Preliminary manual for beta testing.
C2461M-A	7/03	Final version.

C2461M-A (7/03)

C2461M-A specifications

The Pelco C2461M-A is a high-performance camera designed for a variety of surveillance applications, offering outstanding features that make it a preferred choice among professionals in security and monitoring. This camera is known for its compact design, delivering excellent image quality and reliability, suitable for both indoor and outdoor settings.

One of the main features of the Pelco C2461M-A is its image sensor, which provides high-resolution video capabilities. The camera supports up to 1080p HD resolution, ensuring crisp and clear images even in low-light conditions. This is achieved through advanced digital signal processing, which enhances image clarity and reduces noise, a crucial factor for effective surveillance.

The C2461M-A is equipped with a powerful infrared (IR) LED illumination system, allowing it to capture clear images even in complete darkness. The IR range can extend up to 30 meters, making it ideal for monitoring large areas without the need for additional lighting. This feature is particularly beneficial for nighttime surveillance, ensuring that critical details remain visible regardless of the ambient lighting conditions.

Another significant aspect of the Pelco C2461M-A is its robust construction. The camera is designed to withstand harsh environmental conditions, with an IP66 rating for water and dust resistance. This makes it suitable for outdoor deployment in various weather conditions, providing durability and longevity in the field.

In terms of connectivity, the C2461M-A supports various protocols such as ONVIF, enabling seamless integration with different video management systems. This compatibility allows for easy setup and integration into existing security infrastructures, enhancing the flexibility and usability of the system.

Additionally, the camera features advanced analytics capabilities, including motion detection and tampering alerts. These features enhance situational awareness and ensure that users are promptly alerted to any suspicious activities, improving the overall effectiveness of surveillance operations.

Overall, the Pelco C2461M-A stands out in the crowded surveillance market due to its impressive features, including high-resolution image capture, excellent low-light performance, robust construction, and compatibility with various systems and protocols. It is an ideal choice for those looking to enhance their security measures with a reliable and efficient surveillance solution.