Samsung LS19B300BS/CI, LS24B300BSV/XJ Display area suddenly moves to an edge or to the center

Page 52

The color is weird / The picture is displayed in black and white

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

The display area suddenly moves to an edge or to the center.

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

function.

 

 

 

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

in the graphics card

the product?

refer to the (Standard Signal Mode Table)

 

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

The pictures are out-of-focus.

 

 

Did you change the resolution and the frequency appropriate

Set the resolution and the frequency to the appropriate values

in the graphics card

to the product?

refer to the (Standard Signal Mode Table)

 

 

 

The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card.

 

 

 

Windows XP : Set the color again by selecting Control Panel

 

→ Appearance and Themes → Display → Settings.

 

Windows ME/2000 : Set the color again by selecting Control

 

Panel → Display → Settings.

 

Windows Vista : Change the color settings by selecting Con-

 

trol Panel → Appearance and Personalization → Personaliza-

 

tion → Display settings.

Did you install the device driver for the product?

Windows 7 : Change the color settings by selecting Control

 

Panel → Appearance and Personalization → Display →

 

Adjust resolution → Advanced settings → Monitor.

 

Windows 8 : Change the color settings by selecting Settings

 

→ Control Panel → Appearance and Personalization → Dis-

 

play → Adjust resolution → Advanced settings → Monitor.

 

(For more information, refer to the Windows user manual for

 

the computer.)

 

 

Is the graphics card configured correctly?

Configure the color again in accordance with the new graph-

ics card driver.

 

 

 

When I connect the monitor, the 'Unknown monitor, Plug&Play (VESA DDC) monitor found' message is displayed.

Did you install the device driver for the product?

Install the device driver referring to the descriptions about the

driver installation.

 

 

 

Check if all the Plug&Play (VESA DDC) functions are sup-

Install the device driver referring to the descriptions about the

ported referring to the User Manual of the graphics card.

driver installation.

 

 

When I look at the exterior edges of the product, small alien substances appear on it.

Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black edges, such things may be seen. This is not a defect of the product.

A “beep, beep” sound is heard when booting the computer.

If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.

Troubleshooting

5-2

Image 52 Contents
Monitor Table Of Contents More Information Using this Manual Before You StartIcons used in this manual Copyright NoticeCustody and Maintenance Securing the Installation SpaceCleaning the Monitor Cleaning the MonitorSafety Precautions Icons used for safety precautionsPower Related Meaning of SignsInstallation Related Usage Related Page Maintaining the Correct Posture when Using this Product Installing the Product Package ContentsInstalling the Stand Installing the Product Connecting the monitor Connecting with a PCInstalling the Product Connecting with a Video Device Kensington Lock To lock the product, follow these stepsUsing the product Setting the Optimal ResolutionStandard Signal Mode Table Horizontal FrequencyS19B300B S19B300NW S20B300N S20B300B S22B300N S22B300B S22B300H S23B300N S23B300B S23B300H S24B300BL S24B300HL S24B300N S24B300B S24B300H Installing the Device Driver Product Operating Buttons Product Operating ButtonsIcon Description Auto Top Menus Sub Menus Using the Screen Adjustment Menu OSD On Screen DisplayMenu Description This menu is unavailable when Angle or Eco Saving is set Set to Off when viewing directly in front of the screen Color Size & Position SETUP&RESET Information Configuring Brightness and Contrast in the Initial Screen What is Natural Color ? Natural ColorWhat is MagicTune? Installing the SoftwareMagicTune Removing the SoftwareWhat is MultiScreen ? MultiScreenTroubleshooting Monitor Self-DiagnosisBefore Requesting Service On screen adjustment menu OSD does not appearBlank screen appears / I cannot turn the product on Image is TOO Light or TOO DarkDisplay area suddenly moves to an edge or to the center Beep, beep sound is heard when booting the computerPictures are out-of-focus FAQ FAQ Please TRY the FollowingModel Name SpecificationsS19B300N Power Saving Function State Normal Operation Power Saving Mode Power OFFS19B300B Power Saving Function S19B300NW Power Saving Function S20B300N Power Saving Function S20B300B Power Saving Function S22B300N Power Saving Function S22B300B Power Saving Function S22B300H Power Saving Function S23B300N Power Saving Function S23B300B Power Saving Function S23B300H Power Saving Function S24B300BL Power Saving Function S24B300HL Power Saving Function S24B300N Power Saving Function S24B300B Power Saving Function S24B300H Power Saving Function North America Contact Samsung WorldwideLatin America Europe CzechCIS Asia PacificMena Africa Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultNot a product defect OthersMore Information
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