Samsung LS23B550VS/XV, LS23B550VSH/XJ, LS23B550VS/EN, LS27B550VS/EN Not Optimum Mode is displayed

Page 80

10 Troubleshooting Guide

Screen issue

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product.

 

(Refer to "3.3 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 87).

 

 

The images on the screen look distorted.

Check the cable connection to the product.

 

(Refer to "3.3 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse (page 49) and Fine (page 50).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

(Refer to "11.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product.

screen.

Next, if required, change the settings, referring to

 

 

Standard Signal Mode Table (page 87) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 43) and

 

Contrast (page 44).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

10 Troubleshooting Guide 80

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Contents S23B550V S27B550V Table Of Contents Screen Setup Configuring Tint Resizing or Relocating the Screen Setup and Reset Information Appendix Index Before Using the Product Symbols for safety precautionsCopyright Icons used in this manualCleaning CleaningSecuring the Installation Space Precautions for storageSafety Precautions Electricity and SafetyInstallation and Safety Water drips, etc., oil, or smoke Operation and Safety GAS Before Using the Product Before Using the Product Correct posture to use the product Checking the Contents PreparationsChecking the Components ComponentsParts Frontal ButtonsAuto Reverse Side Port DescriptionInstallation Attaching the StandAdjusting the Product Tilt Installing a Wall-mount Kit or Desktop Stand Preparations Anti-theft Lock Using MHLMobile High-Definition Link MHL Mobile High-Definition LinkUsing MHL When the mobile device is in sleep mode Disabling MHL by using the MHL button Disabling MHLConnecting and Using a Source Device Before ConnectingConnecting the Power Pre-connection CheckpointsConnecting and Using a PC Connecting to a PCConnection Using an HDMI-DVI Cable Connecting to Headphones or Speakers Changing the sound settings on Windows Driver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Connecting and Using a Source Device Brightness Screen SetupConfiguring Brightness Configuring Contrast ContrastConfiguring Sharpness SharpnessConfiguring Samsung Magic Bright Samsung Magic Bright Configuring Samsung Magic Angle Samsung Magic AngleAdjusting Coarse CoarseAdjusting Fine FineConfiguring Response Time Response TimeConfiguring the Hdmi Black Level Settings Hdmi Black LevelSamsung Magic Color Configuring TintConfiguring Samsung Magic Color Configuring Red RedConfiguring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaPosition & V-Position Configuring H-Position & V-PositionResizing or Relocating the Screen Image Size Changing the Image SizeConfiguring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionInitializing Settings Reset Setup and ResetReset Language Changing the LanguageConfiguring Eco Saving Eco SavingOff Timer On/Off Configuring Off Timer On/OffOff Timer Setting Configuring Off Timer SettingPC/AV Mode Configuring PC/AV ModeConfiguring Key Repeat Time Key Repeat TimeConfiguring Auto Source Auto SourceConfiguring Display Time Display TimeMenu Transparency Changing Menu TransparencyInformation Menu and Others Displaying InformationConfiguring Volume in the Initial Screen VolumeSound Mode Installing the Software What is MagicTune?Installing the Software Magic TuneRemoving the Software MultiScreen MultiScreenInstalling the Software Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency Check the followingNot Optimum Mode is displayed Sound issue 10.2 Q & a Question AnswerTroubleshooting Guide Specifications GeneralSpecifications PowerSaver Standard Signal Mode Table Hdmi Specifications Appendix Contact Samsung World WideEurope Denmark CIS Indonesia Africa Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultNot a product defect OthersAppendix Correct Disposal Terminology OSD On Screen DisplayResolution Index Index
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LS23B550VS/SM, LS23B550VS/ZN, LS27B550VS/NG, LS27B550VS/ZR, LS23B550VS/EN specifications

The Samsung LS27B550VS/CI, LS27B550VS/KZ, and LS23B550VS/EN are part of Samsung's B5 series of monitors, designed to cater to a wide range of professional and personal needs. These monitors are characterized by their advanced features, excellent display quality, and user-centric designs, making them a popular choice for both office and home use.

One of the standout features of these models is their high-resolution display, which offers vibrant colors and sharp details. The 27-inch LS27B550VS models provide a Full HD resolution of 1920 x 1080 pixels, while the 23-inch LS23B550VS delivers the same clarity in a slightly more compact design. This ensures that users can appreciate crisp images whether they're working on spreadsheets, enjoying multimedia content, or engaging in gaming.

Samsung's B5 series monitors incorporate various display technologies that enhance the viewing experience. The use of a VA panel allows for wider viewing angles and deeper blacks, making the screens suitable for collaborative work environments where multiple viewers are present. Additionally, the monitors feature a high contrast ratio, contributing to vivid colors and striking imagery.

Moreover, these monitors support AMD FreeSync technology, which helps eliminate screen tearing during fast-paced gaming or video playback. This results in a smoother visual experience, contributing to an immersive atmosphere for users who enjoy gaming or watching movies.

The LS27B550VS and LS23B550VS models also prioritize user comfort and convenience. They come equipped with an ergonomic stand that allows for height adjustments, tilt, and rotation, ensuring that users can find their ideal viewing position. This is particularly beneficial for long working hours, as it helps reduce strain on the neck and eyes.

In terms of connectivity, all three models feature multiple ports, including HDMI and DisplayPort, making them versatile for various devices such as laptops, desktops, and gaming consoles. Additionally, they are designed with a slim profile and minimal bezels, providing a modern aesthetic that fits well into any workspace or home setup.

In summary, the Samsung LS27B550VS/CI, LS27B550VS/KZ, and LS23B550VS/EN monitors combine advanced display technology, ergonomic design, and versatile connectivity options, making them ideal choices for professionals and home users alike who seek high-quality visuals and comfort in their daily tasks.
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