Check List
Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.
Symptom | Check List | Solutions |
No images on the | Is the power cord | Check the power cord connection and supply. |
screen. | connected properly? |
|
I cannot turn on the |
|
|
monitor. | Can you see "Check | Check the signal cable connection. |
| Signal Cable" on the |
|
| screen? |
|
If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.
(Refer to the Preset Timing Modes)
If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.
Can you see "Not | You can see this message when the signal from the |
Optimum Mode", | video card exceeds the maximum resolution and |
"Recommended | frequency that the monitor can handle properly. |
Mode 1280 x 1024 |
|
60 Hz" on the | Adjust the maximum resolution and frequency that the |
screen? | monitor can handle properly. |
| If the display exceeds SXGA or 75 Hz, a "Not Optimum |
| Mode", "Recommended Mode 1280 x 1024 60 Hz" |
| message is displayed. If the display exceeds 85 Hz, |
| the display will work properly but the "Not Optimum |
| Mode", "Recommended Mode 1280 x 1024 60 Hz" |
| message appears for one minute and then disappears. |
| Please change to the recommended mode during this |
| |
| ( The message is displayed again if the system is |
| rebooted. ) |
There is no image on | The monitor is in PowerSaver mode. |
the screen. |
|
Is the power indicator | Press a key on the keyboard to activate the monitor |