Samsung GH17BSAN/XSJ, GH17BSANV/XSJ, GH17BSPNV/XSJ, GH17BSPNV/EDC manual Troubleshooting, Check List

Page 52

User’s Manual

Troubleshooting

Check List

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

General

Symptom

No images on the screen. I cannot turn on the monitor.

Check List

Is the power cord connected properly?

Can you see "No Connection, Check Signal Cable" on the screen?

Solutions

Check the power cord connection and supply.

Check the signal cable connection.

I cannot see the On Screen Display.

The screen shows strange colors or just black and white.

If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen.

Can you see "Video mode not supported" on the screen?

There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals?

Have you locked the On Screen Display (OSD) Menu to prevent changes?

Is the screen displaying only one color as if looking at the screen through a cellophane paper?

Have the screen colors become strange after running a program or due to a crash between applications?

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000 and

then change the frequency of the video card.

(Refer to the Preset Display Modes)

Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer.

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle.

Adjust the maximum resolution and frequency that the monitor can properly handle.

The monitor is in PowerSaver mode.

Press a key on the keyboard or move the mouse to activate the monitor and restore the image on the screen.

Unlock the OSD by pressing the MENU button for at least 5 seconds.

Check the signal cable connection.

Make sure the video card is fully inserted in it's slot.

Reboot the computer.

Has the video card been set

 

Set the video card by referring to the

properly?

 

video card manual.

 

 

 

Image 52
Contents SyncMaster 171B/171S/181B/171T/171Q Index Notational Safety InstructionsNotation Conventions Do not use a damaged or loose plug PowerUse only a properly grounded plug and recepticle This may cause a fire Installation Do not drop the monitor when moving itDo not cover the vents on the monitor cabinet Place the monitor on a flat and stable surfaceDo not place the monitor face down Clean Do not place any heavy objects on the monitor OtherDo not use or store inflammable substances near the monitor Never insert anything metallic into the monitor openings Users Guide and Driver Installation CD Signal Cable Quick Setup Guide Warranty CardIntroduction Unparking SyncMaster 171T GeneralFront Front SyncMaster 171T Rear Rear SyncMaster 171T Setup Connecting Your MonitorConnecting Your Monitor SyncMaster 171T Setup-GeneralSetup-For Multimedia model Option Windows ME Click Windows ME DriverWindows XP/2000 Click Windows XP/2000 DriverMicrosoft Windows XP Operating System Setup Setup How to install Click Start , Setting , Control Panel Setup Microsoft Windows NT Operating System Linux Operating SystemInstalling Vesa compliant mounting Removing the baseAttaching a base On-Screen Display SyncMaster 171B/171S/181B/171QBrightness ContrastFine CoarsePosition PositionGeometry Reset Color ResetFollow these steps to adjust individual R,G,B color control Color TemperatureColor Control Language Image EffectImage being displayed can be made softer or sharper Menu Halfton Change the opaqueness of the background of the OSDMenu PositionH-Position Menu PositionV-PositionDisplay Mode Menu Display TimeAuto Adjustment OSD Lock/UnlockSyncMaster 171T Adjust the Brightness Adjust the ContrastOn Screen Display BrightnessFine CoarsePosition PositionGeometry Reset Color ResetFollow these steps to adjust individual R,G,B color control Color TemperatureColor Control Image Size LanguageHalftone Menu PositionH-Position Menu PositionV-PositionDisplay Mode Menu Display TimeAuto Adjustment OSD Lock/UnlockTroubleshooting Check ListScreen suddenly has become unbalanced Symptom Solutions Question Self-Test Feature Check Self-Test Feature Check Werning Messages EnvironmentUseful Tips Judging the monitors working conditionSpecifications General Power Consumption Dimensions WxDxH / WeightVesa Mounting Interface Environmental considerationsModel Name SyncMaster 171S/171Q Specifications Model Name SyncMaster 171T Multimedia Speaker Stand Model Name SyncMaster 181B 42W Maximum PowerSaver State Normal Operation Power saving mode Power Switch offHorizontal Vertical Pixel Clock Sync Polarity Display Mode Preset Timing Modes SyncMaster 171BMHz Preset Timing Modes SyncMaster 171S/171Q/171T Preset Timing Modes SyncMaster 181B Horizontal Frequency Vertical FrequencyService InformationService South AfricaTerms Regulatory FCC Information User InstructionsEuropean Notice Europe only MPR II CompliancePCT Notice Why do we have environmentally-labelled monitors? What does labelling involve?What does labelling involve?continue Environmental RequirementsLead CadmiumWhy do we have environmentally labelled computers? TCO Development Environmental requirements Flame retardantsMedical Requirement Classifications EMCHow to install the Natural Color software How to delete the Natural Color software programNatural Color Natural Color Software ProgramFor Better Display Authority
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