When connecting D-Sub cable | Samsung RL19PSUSQ/EDC, RL17ASUS/XSJ

SyncMaster 720T/920T

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Symptom

No images on the screen. I cannot turn on the monitor.

Check List

Is the power cord connected properly?

Can you see "Check Signal Cable" on the screen?

Solutions

Check the power cord connection and supply.

(When connecting D-Sub cable)

Check the signal cable connection.

(When connecting DVI cabel)

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press Source button to have the monitor double-check the input signal source.

If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

Can you see "Not Optimum

Mode", "Recommended mode : 1280 x 1024 60Hz" on the screen?

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer.

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle.

Adjust the maximum resolution and frequency that the monitor can handle properly.

If the display exceeds SXGA or 75Hz, a "Not Optimum Mode", "Recommended mode : 1280 x 1024 60Hz" message is displayed. If the display exceeds 85Hz, the

RL17ASQS/EDC, RL19PSUSV/XSJ, RL19PSQSQ/VNT, RL19PSUSQ/ILC, RL19PSUSQ/EDC specifications

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