Samsung SM-R365NZRNSEB, SM-R365NZKADBT, SM-R365NZKNDBT, SM-R365NZRNDBT Appendix, Troubleshooting

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your Gear.

Your Gear does not turn on

When the battery is completely discharged, your Gear will not turn on. Charge the battery completely before turning on the Gear.

The touchscreen responds slowly or improperly

•If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

•The touchscreen may malfunction in humid conditions or when exposed to water.

•Restart your Gear to clear any temporary software bugs.

•Ensure that your Gear software is updated to the latest version.

•If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

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Contents SM-R365 Table of Contents Samsung Gear app Getting Started Read me firstMaintaining water and dust resistance Instructional iconsPackage contents Device layout GearCharger dock KeysBattery Charging the batteryBattery charging tips and precautions Reducing the battery consumptionPutting on the Gear Strap tips and precautionsWearing the Gear Turning the Gear on and off Restarting the GearConnecting the Gear to a mobile device via Bluetooth Connecting the Gear to a mobile deviceInstalling the Samsung Gear app Connecting the Gear to a new mobile device Mobile device Using the Gear without a mobile device Remote connectionTurning the screen on and off Touchscreen TappingTapping and holding DraggingSwiping Returning to the previous screen Switching between the Watch and Apps screenNavigating the screen Notifications screen Home screenIntroduction Viewing incoming notifications Viewing other notificationsWatch screen Blocking notificationsWidgets Changing the watch faceAdding widgets Moving widgetsIndicator icons Status panelDo not disturb mode Adjusting the brightnessWater Lock mode Playing musicInstalling apps Apps screenOpening apps Moving itemsSetting the screen lock Answering callsSetting up SOS messages SOS messagesRejecting a call Missed callsFinding my Gear Sending SOS messagesUpdating the Gear Updating over the airMusic Player Playing musicPlaying music on your mobile device Importing musicPlaying music on the Gear Health management apps Wearing the Gear correctlyApplications Additional information Hour Log Exercise Exercising with the GearExercise time Automatic exercise recognition Setting your target steps StepsSetting your target floors FloorsHeart rate Measure and record your heart rateMeasuring your heart rate Tracking your heart rateTogether Recording water consumption Setting your target consumptionWater Recording your coffee consumption Setting your caffeine consumption limitCaffeine Speedo On NextFind My Phone Viewing the location of your mobile deviceTimer StopwatchSettings ScheduleWeather DisplayVibration DeviceBluetooth ConnectionsLocation Wi-FiAlerts Power saving Screen lockProfile Health nudgesWorkout detection Auto HRGear info Connect to new phoneConnect to phone Samsung Gear app IntroductionInfo Watch faces NotificationsApps Send music to GearSend SOS requests Reordering appsQuick messages Find My GearGear connection About Gear Samsung HealthSamsung Galaxy Apps About Samsung Gear app Backing up and restoring dataTroubleshooting AppendixResetting the Gear Forcing restartBattery icon is empty Removing the battery Your Gear is hot to the touchCopyright Trademarks

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SM-R365NZRASEB, SM-R365NZRANEE, SM-R365NZRAXEH, SM-R365NZKAILO, SM-R365NZRAXEF specifications

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