Samsung GT-I5500CWCVGR, GT-I5500YKACOS, GT-I5500CWADBT Touch screen responds slowly or improperly

Page 102

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold the Volume key up and [] simultaneously for 8-10 seconds. The device will reboot automatically.

If this does not solve the problem, perform a factory data reset.

In Idle mode, open the application list and select Settings Privacy Factory data reset Reset phone Erase everything.

When the device is turned off, simultaneously press the Volume key up and down, and then press []. When an exclamation mark appears, press the Home key to reboot.

102Troubleshooting

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Contents GT-I5500 Using this manual Read me firstInstructional icons Please keep this manual for future referenceCopyright TrademarksCopyright 2011 Samsung Electronics Contents Communication Personal information WebEntertainment Settings ConnectivityTools 101 107116 Install the SIM or Usim card and battery AssemblingUnpack Be careful not to damage your fingernails when you Gold-coloured contacts facing downCharge the battery Insert the battery Replace the back coverMultifunction jack ›› Charge with the travel adapterDevice OutletInsert a memory card optional ›› Charge with the PC data cable›› Remove the memory card Facing downLocks in place Select Format SD card → Erase everything Attach a hand strap optional›› Format the memory card Small projection›› Device layout Getting startedTurn your device on and off Get to know your device To turn off your device››Keys ›› Indicator icons Call on hold Icon Definition Event notificationCall in progress Call diverting activatedUse the touch screen Current timeLock or unlock the touch screen and keys Get to know the idle screen ›› Add items to the idle screen›› Move items on the idle screen ›› Remove items from the idle screen ›› Use shortcuts panel›› Organise applications Access applicationsTo access your device’s applications → EditCustomise your device ›› Activate animation for switching windows ›› Adjust the brightness of the display›› Set a screen lock ›› Lock your SIM or Usim card ›› Enter text using the Samsung keypad Enter text›› Change the keyboard type You can also use the following keys Number Function ›› Enter text using the Swype keyboardChange the text input mode From the screenContinue until you have finished the word Repeat steps 2-5 to complete your text›› Copy and paste text Download applications from Android Market ›› Install an application›› Uninstall an application ›› Search for an applicationTo download files from the web Download files from the webSynchronise data Browser›› Activate automatic sync ›› Set up a server accountSettings → Accounts & sync ›› Synchronise data manuallyCommunication Calling›› Make and answer a call ›› Use the headset ›› Use options during a call›› Use additional features ›› View and dial missed calls›› View call logs Select an option from the listBe forwarded ›› Send a multimedia message Messages›› Send a text message Messaging → New message›› View a text or multimedia message ›› Listen to voice mail messagesMessaging Google Mail ›› Send an email message›› View email messages ›› Organise email by labels ›› Set up an email accountSelect Next or Manual setup Select Change labels›› View an email message → an email account›› Start a chat Talk›› Add friends to your friend list SmileyTo end the chat, press → End chat Social HubChats Social Hub›› Capture a photo EntertainmentCamera Camera›› Capture a series of photos → Continuous ›› Capture a photo in Smile shot mode›› Capture a panoramic photo → Panorama›› Customise camera settings ›› Capture a video Select to stop recording Video is saved automaticallyTones Video quality ›› Customise camcorder settingsReview Set the camera to display Recorded video Reset Turn the audio on or off›› View a photo Gallery››Supported file formats Gallery›› Play a video ›› Share images or videos›› Play music Music›› Add music files to your device Music›› Use the party shuffle feature ›› Create a playlist→ Add to playlist → New ›› Listen to the FM radio ›› Customise music player settingsFM Radio Radio›› Save a radio station automatically Control the FM radio with the following keysSelect Scan → a scanning option ›› Customise FM radio settings ›› Find a contact Contacts›› Create a contact Enter a phone numberAccounts ›› Set a speed dial number›› Create your namecard Press → More → Speed dial›› Create a group of contacts ›› Copy contacts›› Import or export contacts ›› View social network activities Calendar›› View the communication log ›› Create an event›› View events ›› Stop an event alarmMemo Or Dismiss allMemo ›› Create a memo›› View memos Enter your memo text›› Browse web pages WebInternet Available icons may vary depending on your region›› Bookmark your favourite web pages ›› Open multiple pagesWindow Samsung Apps Layar›› Activate location services to use with Google Maps Settings → Location & securityMaps ›› Search for a specific location ›› Get directions to a specific destination→ See map ›› Search for a place around youAdd via email address PlacesGoogle Search ›› Navigate to your destinationNavigation Learn to view and share videos via YouTube YouTube›› Watch videos YouTube›› View the weather information News & Weather›› Upload videos WeatherMarket ›› Read news articlesBluetooth wireless feature BluetoothSettings → Wireless & networks Connectivity›› Find and pair with other Bluetooth- enabled devices ›› Send data using the Bluetooth wireless feature›› Receive data using the Bluetooth wireless feature Wi-Fi ›› Activate the Wlan feature›› Find and connect to a Wlan AllShare ›› Customise Dlna settings for sharing Media filesAdd Wi-Fi network ›› Add a Wlan manuallySelect Add to playlist ›› Play your files on another DLNA- enabled device›› Play files of one device on the other device My phoneSelect a media category and a file FeatureUSB tethering and portable hotspot Portable hotspot›› Connect as a mass storage device PC connections›› Connect with Samsung Kies HotspotAdd VPN ›› Set up VPN connectionsVPN connections Select a VPN typeSet VPN Server EnableSecret Password Set L2TP Encryption›› Connect to a private network Tools ClockCalculator CalculatorMy Files FilesManager Task ManagerVoice Search SearchWrite and Go To send a text message with the text, select Send messageTo the selected option Settings Access the Settings menuWireless & networks ›› VPN settings ›› Mobile network settings›› Tethering & portable hotspot Call settings Vibrate Set when the device will vibrate for various events SoundDisplay Set up SIM card lock Location & securityApplications Accounts & syncDevelopment SD card & phone storage Change Google Search settingsPrivacy Search›› Select language Enable tip indicator Activate the indicator for quick helpLanguage & keyboard ›› SwypeVoice input & output ›› Voice recognizer settingsTutorial Learn how to enter text with the Samsung keypad ›› Samsung keypadChange the settings for accessibility features Accessibility›› Text-to-speech settings Date & timeAbout phone Troubleshooting Your device displays Service unavailable or Network errorLock SIM card menu Your device freezes or has fatal errors Touch screen responds slowly or improperlyOutgoing calls are not connected When dialling from contacts, the call is not connectedCalls are being dropped Incoming calls are not connectedBattery does not charge properly or the device turns off Error messages appear when launching the cameraYour device is hot to the touch Error messages appear when launching the FM radio Error messages appear when opening music filesAnother Bluetooth device is not located Safety precautions Handle and dispose of batteries and chargers with careTurn off your device where prohibited Turn off your device when in an aircraft Proper care and use of your mobile device Keep your device dryEnsure maximum battery and charger life Use caution when using the device while walking or moving Specific Absorption Rate SAR certification information Do not allow children to use your deviceCorrect disposal of this product Correct disposal of batteries in this productDisclaimer Bluetooth  DLNA  PC  WLAN  IndexSee web browser Google Adding files  Location & security Using  With web accounts Page GSM Wcdma Wi-Fi Mobile Phone GT-I5500 Declaration of Conformity R&TTETo install Kies PC Sync
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GT-I5500YKAVGR, GT-I5500YKAIRD, GT-I5500YKAAFR, GT-I5500YKAOMN, GT-I5500YKAXSG specifications

The Samsung GT-I5500 series, comprising models such as GT-I5500YKCNEE, GT-I5500CWANEE, GT-I5500EWANEE, GT-I5500YKAXEE, and GT-I5500YKANEE, represents a significant contribution to Samsung’s lineup of entry-level smartphones. These devices were designed to deliver essential smartphone functions while maintaining affordability, catering to a wide audience ranging from first-time smartphone users to those looking for a budget-friendly alternative.

One of the standout features of the GT-I5500 series is its compact design. These smartphones come with a manageable size that fits comfortably in the hand, making them portable and user-friendly. The devices are equipped with a 3.2-inch touchscreen display that offers decent clarity and responsiveness, serving well for casual browsing and app usage.

Under the hood, the GT-I5500 models are powered by a reliable processor that ensures smooth performance for everyday tasks. The smartphones typically operate on the Android operating system, providing access to a plethora of applications through the Google Play Store. This feature is highly beneficial for users looking to personalize their devices with various apps ranging from social media to productivity.

Connectivity is another area where the GT-I5500 series excels. The devices generally support 2G and 3G networks, allowing users to enjoy seamless internet access whether at home or on the go. Bluetooth support facilitates easy sharing of files and media among compatible devices, while the inclusion of Wi-Fi ensures that users can connect to local networks for faster internet speeds.

The GT-I5500 series also boasts an adequate camera setup, featuring a primary rear camera capable of capturing decent photographs and videos. This is a key characteristic for users who enjoy documenting their experiences without the need for a higher-end smartphone.

Moreover, the battery life of the GT-I5500 models is commendable, with the capacity to last through a busy day with regular use. Users appreciate the longevity offered by these devices, reducing the frequency of charging requirements.

In summary, the Samsung GT-I5500 series strikes a balance between functionality and affordability. With their user-friendly design, reliable performance, essential connectivity features, and decent camera capabilities, these smartphones are well-suited for anyone seeking an enjoyable yet economical mobile experience. The combination of these characteristics has cemented the GT-I5500 lineup as a solid choice within the entry-level smartphone market.