Samsung GT-I9003MKDXEZ Troubleshooting, Your device displays Service unavailable or Network error

Page 120

Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When the device lock feature is enabled,

Password

you must enter the password you set for

 

the device.

 

When using the device for the first time

 

or when the PIN requirement is enabled,

PIN

you must enter the PIN supplied with

the SIM or USIM card. You can disable

 

 

this feature by using the Lock SIM card

 

menu.

Code

Try this to solve the problem:

 

Your SIM or USIM card is blocked, usually

PUK

as a result of entering your PIN incorrectly

several times. You must enter the PUK

 

 

supplied by your service provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM or USIM card. For details,

 

 

contact your service provider.

Your device displays "Service unavailable" or "Network error"

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

•You cannot access some options without a subscription. Contact your service provider for more details.

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Contents To install Kies PC Sync → Wireless and network → USB settings → Samsung KiesGT-I9003 Using this manual Read me firstInstructional icons Please keep this manual for future referenceCopyright TrademarksCopyright 2011 Samsung Electronics About Divx Video Contents Personal information Web EntertainmentSettings ConnectivityTools Troubleshooting Safety precautionsIndex Install the SIM or Usim card and battery AssemblingUnpack Some menus Remove the back cover SlotCharge the battery Insert the battery Replace the back cover›› Charge with the travel adapter DeviceMultifunction jack Outlet›› Charge with the PC data cable Before charging, ensure that your PC is turned onOn a PC BeginsInsert a memory card optional ›› Remove the memory card Facing downLocks in place Attach a hand strap optional ›› Format the memory cardSmall projection Getting started Turn your device on and offNext Get to know your device ›› Device layout›› Indicator icons ››KeysGetting started Error occurred or caution required Battery power levelUse the touch screen Icon DefinitionLock or unlock the touch screen and keys Get to know the idle screen›› Add items to the idle screen ›› Move items on the idle screen›› Remove items from the idle screen ›› Use the shortcuts panel ›› Add or remove panels to the idle screenAccess applications ›› Organise applications›› Access recent applications Customise your device›› Use the task manager Manager → Running›› Adjust the volume of the ringtones ›› Switch to the silent mode›› Activate animation for switching Windows ›› Set the current time and date›› Adjust the brightness of the display Settings → Display → Brightness›› Set a screen lock ›› Lock your SIM or Usim card Enter your password and select OK ›› Activate the mobile trackerTracker Select OK to continueEnter text ›› Change the keyboard type›› Enter text using the Samsung keypad Input methodOn the screen ›› Copy and paste text ›› Install an application ›› Uninstall an applicationDownload applications from Android Market ›› Set up a server account Settings → Accounts and syncDownload files from the web Synchronise dataAccount setup ›› Activate automatic sync›› Synchronise data manually Select Auto-syncCommunication Calling›› Make and answer a call ›› Use the headset ›› Use options during a voice callCharacter To dial the number›› Use options during a video call To open the dialling screen, select Dialpad›› Use additional features ›› View and dial missed callsSelect Auto reject list → Enable FDN Forwarding›› View call logs Select a call type to restrictPhone → Logs Messaging ›› Send a text message›› Send a multimedia message Messaging → New message›› View a text or multimedia message ›› Listen to voice mail messagesMessaging Google Mail ›› Send an email message›› View email messages ›› Organise email by labels → Reply allSelect Change labels Select a label to add and select OK›› Set up an email account Enter your email address and passwordCompany email accounts Follow the on-screen instructionsTalk ›› View an email message›› Add friends to your friend list Social Hub ›› Start a chatEntertainment Camera›› Capture a photo CameraChange the camera settings Select to take a photo Photo is saved automatically›› Capture a panoramic photo Select→ Panorama ›› Capture a photo in Smile shot mode ›› Capture a photo of action→ Smile shot ›› Capture a photo in Self shot mode ›› Customise camera settings›› Record a video Number Function Check the camcorder status ›› Customise camcorder settings Video Player Gallery ›› Supported file formats›› View a photo GalleryMusic Player ›› Play a video›› Share images or videos Select a video with the icon to play›› Add music files to your device ›› Play musicMusic Player ›› Switch to disc view → Go to disc view›› Customise music player settings ›› Create a playlist›› Add songs to the quick list FM Radio ››Listen to the FM radioRadio ›› Save a radio station automatically Plug the supplied headset into the deviceSelect to turn on the FM radio Scroll to the radio station you want›› Customise FM radio settings → SettingsContacts ›› Create a contact›› Find a contact Contacts›› Set a speed dial number ›› Create your namecardAccounts Press → More → Speed dial›› Create a group of contacts ›› Copy contacts›› Import or export contacts Calendar ›› View the communication log›› View the social network activities ›› Create an event›› Stop an event alarm Memo›› Create a memo Or Dismiss allVoice Recorder ›› View memos›› Record a voice memo → Create›› Play a voice memo Select List A playlist, select a voice memo to playWeb Internet›› Browse web pages To bookmark the current web page, press → Add bookmark → Find onTo view the web page details, press → More → Page info To view the download history, press → More → Downloads›› Search for information by voice ›› Bookmark your favourite web pagesSelect → Bookmarks Select a web page to access Layar›› Add an RSS feed address → Most visited or History›› Activate location services to use with Google Maps Settings → Location and securityMaps ›› Search for a specific location ›› Get directions to a specific destination›› Search for a place around you Add via email address→ See map PlacesYouTube ›› Navigate to your destination›› Watch videos Navigation›› Upload videos CameraSelect To start recording ›› Set up a synchronisation profile Synchronise›› Start synchronisation Select a synchronisation profile›› Customise daily briefing settings Samsung AppsDaily Briefing BriefingBriefing services to display on the screen Market›› View daily briefing Auto refreshBluetooth FeatureConnectivity ›› Find and pair with other Bluetooth- enabled devices ›› Send data using the Bluetooth wireless feature›› Receive data using the Bluetooth wireless feature Wi-Fi ›› Activate the Wlan feature→ Wireless and network → Wi-Fi settings → Wi-Fi ›› Find and connect to a Wlan›› Connect to a Wlan using a Wi-Fi Protected Setup WPS AllShare›› Add a Wlan manually ›› Customise Dlna settings for sharing Media files ›› Play your files on another DLNA- enabled deviceAllShare Select Add to playlist›› Play others files on your device ›› Play files of one device on the other deviceSelect Play file from server on my phone My phoneMobile AP USB tetheringPC connections ›› Connect with Samsung KiesSamsung Kies ›› Synchronise with Windows Media Player ›› Connect as a mass storage deviceMedia player Mass storagePress the Home key to return to Idle mode ›› Set a new alarm ›› Stop an alarm›› Delete an alarm Tools›› Use the count-down timer ›› Create a world clock›› Use the stopwatch Calculator Aldiko eBook›› Perform the calculation ›› View the calculation history›› Download book files from the online book store Near the left or right margin of aMini Diary ›› Import book files›› Create a Mini diary My Files Task Manager›› View a Mini diary ThinkFree Office ›› Create a new documentThinkFree Office → File → SaveVoice Search ›› View and edit a document on your device›› Manage documents online FindUpdate status Write and goMessage or Send SaveSettings Access the Settings menuWireless and network ›› USB settings ›› VPN settings›› Tethering ›› Mobile networksCall settings Customise the settings for calling features›› All calls ›› Voice callFDN list Set up a list of contacts for fixed dialling Change the settings for various sounds on your deviceSound ›› Fixed Dialing NumbersChange the settings for the display DisplayLocation and security Keep the touch screen or keypad facing up during calibrationSet up SIM card lock Help Access help information for the mobile tracker featureApplications Accounts and syncDevelopment Privacy SD card and phone storageLocale and text ›› Samsung keypad Input languages Select languages for text input›› Voice recognition settings ›› Text-to-speech settingsVoice input and output Accessibility Change the settings for accessibility featuresDate and time About phone Troubleshooting Your device displays Service unavailable or Network errorYour device freezes or has fatal errors Touch screen responds slowly or improperlyCalls are being dropped → Erase everythingWhen dialling from contacts, the call is not connected Outgoing calls are not connectedIncoming calls are not connected Others cannot hear you speaking on a callBattery does not charge properly or the device turns off Error messages appear when launching the cameraYour device is hot to the touch Error messages appear when launching the FM radio Error messages appear when opening music filesAnother Bluetooth device is not located Safety precautions Handle and dispose of batteries and chargers with careTurn off your device where prohibited Turn off your device when in an aircraft Proper care and use of your mobile device Keep your device dryEnsure maximum battery and charger life Use caution when using the device while walking or moving Specific Absorption Rate SAR certification information Do not allow children to use your deviceCorrect disposal of this product Correct disposal of batteries in this productDisclaimer Using options during voice 39 viewing missed 41 waiting  Bluetooth  DLNA  PC  WLAN Index Setting speed dial  Sending  Setting accounts 48 viewing 106 See AllShareCapturing  117113 SIM card 114Wlan GSM Wcdma Wi-Fi Mobile Phone GT-I9003 Declaration of Conformity R&TTE
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GT-I9003ISDXEV, GT-I9003NKDXEV, GT-I9003ISDEGY, GT-I9003MKJXSS, GT-I9003NKOSER specifications

The Samsung GT-I9003 series, including models such as GT-I9003NKEXXV, GT-I9003MKDXEV, GT-I9003ISEXEV, GT-I9003NKDXXV, and GT-I9003MKEXXV, represents a significant milestone in the evolution of mobile technology. Launched as part of the Galaxy S series, these smartphones were praised for their robust features, performance capabilities, and user-friendly interface.

At the core of the GT-I9003 models is the Super AMOLED display technology. These devices boast vivid colors and deep contrasts, providing an immersive visual experience for media consumption and gaming. The screens typically measure around 4 inches, striking a balance between portability and usability. With a resolution of 800 x 480 pixels, users can enjoy crisp text and detailed images.

Powering these smartphones is a capable 1 GHz processor that facilitates smooth multitasking and efficient performance. Users can run multiple applications simultaneously without noticeable lag, making the user experience seamless. Paired with up to 512 MB of RAM, the devices can handle everyday tasks efficiently.

The Samsung GT-I9003 series emphasizes photography, equipped with a 5-megapixel rear camera that captures high-quality images and features a variety of shooting modes. The camera technology comes enhanced with autofocus and an LED flash, allowing users to take impressive photos in various lighting conditions. Moreover, a secondary front-facing camera supports video calls, adding to the device's versatility.

Connectivity options are robust, featuring 3G capabilities that ensure fast internet access for web browsing and streaming on the go. Additionally, these smartphones support Wi-Fi for seamless downloading and browsing when in range of a network, as well as Bluetooth for easy file sharing.

The GT-I9003 models come with an expandable memory option via microSD cards, allowing users to increase storage capacity as needed. This feature is particularly beneficial for those who use their smartphones for media-heavy applications.

Running on the Android operating system, the GT-I9003 series offers access to a vast ecosystem of applications through the Google Play Store. Users can personalize their devices with various apps, games, and productivity tools, enhancing the overall functionality of their smartphones.

In conclusion, the Samsung GT-I9003NKEXXV, GT-I9003MKDXEV, GT-I9003ISEXEV, GT-I9003NKDXXV, and GT-I9003MKEXXV are notable smartphones that blend essential features and performance, targeting users seeking reliable and versatile mobile devices. Their impressive displays, capable cameras, and solid processing power have cemented their status as appealing options in the competitive smartphone market.
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