Samsung SM-J500FZKDETL, SM-J500FZWASEB, SM-J500FZWAEUR Touchscreen responds slowly or improperly

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Appendix

The touchscreen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touchscreen, the touchscreen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

•The touchscreen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is updated to the latest version.

•If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings →Backup and reset →Factory data reset →RESET DEVICE →ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents English /2015. Rev.1.2 Table of Contents Appendix Read me first BasicsPackage contents Device layout Keys Installing the battery BatteryRemoving the battery Charging the battery Viewing the remaining charging time Reducing the battery consumptionPower saving mode Battery charging tips and precautionsInstalling the SIM or Usim card Ultra power saving modeSIM or Usim card Replace the battery and back cover Single SIM models Dual SIM models Removing the SIM or Usim cardSwitching between cards Using dual SIM or Usim cards dual SIM modelsActivating SIM or Usim cards Changing the display name and icon of SIM or Usim cardsMemory card Installing a memory cardRemoving the memory card Turning the device on and offFormatting the memory card Tapping TouchscreenTapping and holding Double-tapping DraggingSpreading and pinching SwipingHome screen Home screenAdding items Home screen optionsMoving and removing an item Managing panels Creating foldersMoving items Apps screenIcon Meaning Indicator iconsPattern Lock screenPassword Using the notification panelNotification panel Single SIM models Using quick setting buttonsKeyboard layout Entering textChanging the input language Changing the keyboard layoutCopying and pasting Additional keyboard functionsOpening apps Screen captureDevice and data management Transferring data from your previous deviceTransferring data from a computer Transferring data from a mobile deviceUpdating the device Using the device as a removable disk for data transferUpdating over the air Device MTPUpdating with Smart Switch Performing a data resetBacking up and restoring data Installing apps Installing or uninstalling appsGalaxy Apps Play StoreManaging apps PhoneIntroduction Making callsSingle SIM models Tap to make a voice call, or tap Receiving calls During a voice call Options during callsDuring a video call Adding contacts ContactsCreating contacts manually Importing contactsSearching for contacts MessagesSending messages Viewing messages Internet → Settings →MORE →Set default account Setting up email accountsSending emails Reading emailsBasic shooting CameraTaking photos or recording videos Camera etiquetteLaunching Camera quickly Launching Camera on the locked screenLocking the focus and exposure Pro mode Auto modePanorama Continuous shotTap Mode →Wide selfie Tap Mode →SelfieBeauty face SelfieInterval shot Tap Mode →Interval shotQuick settings Camera settingsCamera settings Sound & shotViewing images or videos GalleryDeleting an image or a video Deleting images or videosDeleting multiple images and videos Tap DeleteSmart Manager Using the quick optimisation featureBattery Using the Smart managerStorage Device securityCreating events PlannerSyncing events and tasks with your accounts Creating tasksVideo Voice Recorder Memo My FilesComposing memos Searching for memosClock AlarmWorld clock Calculator TimerStopwatch Listening to the FM radio RadioScanning radio stations Google apps Play Newsstand Google SettingsPlay Games DriveConnecting to a Wi-Fi network Wi-FiIntroduction Tap ConnectTap Wi-Fi Direct Wi-Fi DirectSending and receiving data Ending the device connectionPairing with other Bluetooth devices BluetoothUnpairing Bluetooth devices Flight modeSending and receiving data Tap UnpairMobile hotspot and tethering Using the mobile hotspotSIM card manager dual SIM models Data usageLimiting data usage Using the NFC feature NFC and payment NFC-enabled modelsMobile networks Making payments with the NFC feature Sending data Options More connection settingsPrinting Adding printer plug-insSounds and notifications Printing contentDisplay Wallpaper ApplicationsThemes Lock screen and securitySwitching to easy mode Easy modePrivacy Managing shortcuts AccessibilityAdding accounts AccountsRegistering Samsung accounts Removing accountsLanguage and input Backup and resetStorage AccessoriesAbout device Date and timeAppendix TroubleshootingTouchscreen responds slowly or improperly Sound echoes during a call Error messages appear when launching the camera Another Bluetooth device is not located Trademarks Copyright
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SM2J500FZDAORX, SM2J500FZKATMH, SM2J500FZKAETL, SM-J500FZWATMH, SM2J500FZKAO2C specifications

The Samsung SM-J500FZKANEE, SM-J500FZDANEE, and SM-J500FZWANEE are part of the Galaxy J5 series, which was designed to deliver a balanced combination of functionality, performance, and affordability. These models stand out for their robust features and user-friendly technologies.

One of the main highlights of these smartphones is their display. They come with a 5.0-inch Super AMOLED touchscreen that offers rich colors and deep blacks, making it perfect for multimedia consumption and gaming. The screen resolution of 720 x 1280 pixels ensures that images and videos are sharp and clear.

Powering these devices is a quad-core processor, which facilitates smooth multitasking and enhances overall performance. Coupled with 1.5GB of RAM, users can experience efficient operation across multiple apps, whether browsing the internet or playing high-demand games. Furthermore, the internal storage capacity of 16GB can be expanded via a microSD card, providing ample space for photos, videos, and apps.

Camera capabilities are essential for users today, and the J5 series does not disappoint. The smartphones feature a 13-megapixel rear camera with LED flash, enabling users to capture high-quality images even in low-light conditions. Additionally, the front-facing 5-megapixel camera is perfect for selfies and video calls, further enhancing the user experience.

The Galaxy J5 models are equipped with Android operating system, offering access to a plethora of applications through the Google Play Store. Samsung's user interface adds additional functionality and customization options, making these phones appealing for a broad range of users.

Battery life is another key feature, with a removable 2600mAh battery that ensures longevity throughout the day. With moderate usage, users can expect the phone to last over a full day on a single charge, which is vital for those who are constantly on the go.

Connectivity options include 4G LTE, Wi-Fi, Bluetooth, and GPS, making these phones well-equipped for modern demands. The dual SIM capability allows users to manage personal and work contacts efficiently.

In conclusion, the Samsung SM-J500FZKANEE, SM-J500FZDANEE, and SM-J500FZWANEE present a compelling choice for consumers looking for a budget-friendly option without compromising on essential features. Their blend of solid performance, impressive camera systems, and sleek design makes them suitable for any user.
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