Samsung SM-G903FZKACOS, SM-G903FZKADBT, SM-G903FZDADBT, SM-G903FZSADBT Appendix, Troubleshooting

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Contents English EU /2015. Rev.1.1 Table of Contents Appendix Read me first BasicsMaintaining water and dust resistance Instructional icons Package contents Device layout Keys Installing the battery BatteryRemoving the battery Remove the back cover Pull out the batteryReplace the back cover Charging the battery Viewing the remaining charging time Reducing the battery consumptionBattery charging tips and precautions Power saving modeSave the battery power by limiting the device’s functions SIM or Usim card Ultra power saving modeInstalling the SIM or Usim card Remove the back cover and batteryRemoving the SIM or Usim card Replace the battery and back coverMemory card Installing a memory cardTurning the device on and off Removing the memory cardFormatting the memory card Touchscreen TappingTapping and holding Double-tapping DraggingSpreading and pinching SwipingHome screen Home screenHome screen options Adding items Flipboard BriefingCreating folders Moving and removing an itemApps screen Managing panelsMoving items Creating folders Icon Meaning Indicator iconsPassword Lock screenPattern Using the notification panel Using quick setting buttonsNotification panel Finder Searching for content on the deviceSetting search categories Connecting to other devicesRe-searching for devices Sharing contentChanging the keyboard layout Entering textKeyboard layout Changing the input languageChange the keyboard settings Additional keyboard functionsCopying and pasting Screen capture Opening appsClosing an app Introduction Multi windowTap to open the list of recently used apps Split screen viewUsing additional options Maximise the window Close the app Adjusting the window sizeDevice and data management Transferring data from your previous deviceTransferring data from a computer Transferring data from a mobile deviceUpdating over the air Using the device as a removable disk for data transferDevice can be updated to the latest software Updating the deviceBacking up and restoring data Updating with Smart SwitchUsing a Samsung account Using a Google accountPress and hold the Power key, and then tap Emergency mode Emergency modePerforming a data reset Deactivating emergency modePlay Store Installing or uninstalling appsInstalling apps Galaxy AppsMaking calls Uninstalling or disabling appsPhone Managing appsTap to make a voice call, or tap Making calls from the locked screenMaking calls from call logs or contacts list Making an international callOptions during calls Receiving callsCreating contacts manually ContactsAdding contacts During a video callImport contacts from storage services to your device Searching for contactsImporting contacts Tap Send to send the message MessagesSending messages Send and view messages by conversationViewing messages InternetTap Send to send the mail Setting up email accountsSending emails Reading emailsCamera Basic shootingTaking photos or recording videos Launching Camera quickly Launching Camera on the locked screenAuto mode Pro modePanorama Face the front camera lens SelfieWide selfie Tap Mode →Wide selfieContinuous shot HDR Rich toneDownloading modes Camera settings Quick settingsCamera settings To hide or show the menus, tap the screen GalleryViewing images or videos View and manage photos and videos stored in the deviceDeleting multiple images and videos Smart ManagerDeleting images or videos Deleting an image or a videoStorage Using the quick optimisation featureUsing the Smart manager BatteryPlanner Creating eventsTap Save to save the event Starting S Health HealthCreating tasks Syncing events and tasks with your accountsUsing S Health Additional information Voice Setting a wake-up commandUsing S Voice You can launch S Voice using your own wake-up commandSetting the language Say a voice commandTips for better voice recognition Music Dragging the bar Change screen ratio VideoVoice Recorder Recording voice memosTap to finish recording My Files Changing the recording modeMemo Composing memosSearching for memos Alarm ClockWorld clock To clear the history, tap History →CLEAR History TimerCalculator StopwatchTap Radio on the Apps screen RadioListening to the FM radio Scanning radio stationsGoogle apps Photos Google SettingsDrive YouTubeWi-Fi Connecting to a Wi-Fi networkIntroduction Ending the device connection Wi-Fi DirectTap Wi-Fion the Settings screen Sending and receiving dataPairing with other Bluetooth devices BluetoothFlight mode Unpairing Bluetooth devicesSending and receiving data Mobile hotspot and tethering Using the mobile hotspotData usage Mobile networksLimiting data usage NFC and payment Using the NFC featureMaking payments with the NFC feature Tap Android Beam and tap the switch to activate itSending data Adding printer plug-ins More connection settingsOptions PrintingEnding the MirrorLink connection Printing contentConnecting your device to a vehicle via MirrorLink MirrorLinkThis feature may not be supported by some devices Sounds and notificationsDownload booster Motions and gestures DisplayApplications WallpaperThemes Lock screen and security Privacy and safetyAdding primary contacts Easy modeSwitching to easy mode Send SOS messagesManaging shortcuts AccessibilityRemoving accounts AccountsAdding accounts Registering Samsung accountsLanguage and input Backup and resetStorage About device Date and timeAppendix TroubleshootingTouchscreen responds slowly or improperly Ensure that the charger is connected properly Your battery is low. Charge the batteryCharge the battery Error messages appear when launching the cameraAnother Bluetooth device is not located Trademarks Copyright
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SM-G903FZKATIM, SM-G903FZDASEB, SM-G903FZDADBT, SM-G903FZKAXEF, SM-G903FZKACOS specifications

The Samsung SM-G903FZDAPHE and SM-G903FZKAPHE are part of the Galaxy S5 series, presenting a compelling mix of features and technologies that cater to both everyday users and tech enthusiasts. Launched in 2014, these devices exemplify Samsung's commitment to innovative design and functionality.

At the heart of these models lies a powerful Qualcomm Snapdragon 801 processor, coupled with an Adreno 330 GPU. This combination ensures robust performance for multitasking, gaming, and media consumption, allowing users to run multiple applications seamlessly without noticeable lags. The devices come with either 16 or 32 GB of internal storage, expandable via a microSD card slot, providing ample space for apps, photos, and files.

The Galaxy S5 series is known for its impressive 5.1-inch Super AMOLED display. With a full HD resolution of 1920 x 1080 pixels, the screen offers vibrant colors, deep blacks, and excellent viewing angles, making it perfect for watching videos or browsing images. The display is also protected by Corning Gorilla Glass 3, enhancing durability and resistance to scratches.

One of the standout features of the SM-G903FZDAPHE and SM-G903FZKAPHE is their advanced camera capabilities. The primary 16-megapixel rear camera is equipped with phase detection autofocus and LED flash, allowing users to capture stunning photos with clarity and detail. It also supports HDR (High Dynamic Range) for improved color and contrast in challenging lighting conditions. The 2-megapixel front-facing camera is perfect for selfies and video calls, providing adequate quality for social media sharing.

In terms of connectivity, these models support 4G LTE networks, ensuring fast internet browsing and streaming capabilities. They are also equipped with Wi-Fi, Bluetooth 4.0, and NFC for seamless connections to various devices and accessories.

The Galaxy S5 series was one of the first to incorporate water and dust resistance with an IP67 rating, offering peace of mind for users who lead active lifestyles. Additionally, features like a fingerprint scanner, heart rate sensor, and a removable battery enhance the user experience, catering to health-conscious users.

Overall, the Samsung SM-G903FZDAPHE and SM-G903FZKAPHE are well-rounded devices that combine performance, camera quality, and durability, making them a solid choice even years after their release. With their excellent specifications and user-friendly features, these smartphones continue to meet the demands of a diverse range of users.
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