Samsung SM-A310FZKAXEH, SM-A310FEDADBT manual Error messages appear when opening multimedia files

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Appendix

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

•Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•Ensure that the Bluetooth wireless feature is activated on your device.

•Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

•Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

•Ensure that the USB cable you are using is compatible with your device.

•Ensure that you have the proper driver installed and updated on your computer.

•If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

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Contents SM-A310F/DS Table of Contents Appendix Read me first BasicsPackage contents Device layout Keys Charging the battery BatteryBattery charging tips and precautions Reducing the battery consumptionViewing the remaining charging time Ultra power saving mode Power saving modeInstalling the SIM or Usim card SIM or Usim cardSingle SIM models Dual SIM models Basics Single SIM models Dual SIM models Removing the SIM or Usim cardSetting preferred SIM or Usim cards Using dual SIM or Usim cards dual SIM modelsActivating SIM or Usim cards Changing the display name and icon of SIM or Usim cardsMemory card Installing a memory cardRemoving the memory card Turning the device on and off Formatting the memory cardRestarting the device Tapping TouchscreenTapping and holding DraggingDouble-tapping Spreading and pinching SwipingHome screen Home screenAdding items Home screen optionsCreating folders Moving and removing an itemApps screen Managing panelsMoving items Rearranging items Icon Meaning Indicator iconsPassword Lock screenPattern Notification panel Using the notification panelUsing quick setting buttons Keyboard layout Entering textChanging the input language Changing the keyboard layoutCopying and pasting Additional keyboard functionsOpening apps Screen captureTransferring data from your previous device Closing an appTransferring data from a mobile device Transferring backup data from a computerUsing the device as a removable disk for data transfer Device and data managementFiles Updating with Smart Switch Updating the deviceUpdating over the air Using a Samsung account Performing a data resetUsing a Google account Backing up and restoring dataTap Share →Simple sharing Sharing files with contactsDeactivating emergency mode Emergency modeInstalling apps Installing or uninstalling appsGalaxy Apps Play StoreManaging apps PhoneIntroduction Making callsSingle SIM models Tap to make a voice call, or tap Making calls from the locked screen Using speed dialMaking calls from call logs or contacts list Making an international callAnswering a call Receiving callsRejecting a call Blocking phone numbersOptions during calls During a voice callDuring a video call Adding contacts ContactsCreating contacts manually Importing contactsSharing profile Searching for contactsSharing contacts MessagesSending messages Tap More →ShareAdd recipients and enter a message Tap More →Settings →Block messages Tap Block list Viewing messagesBlocking unwanted messages Internet Setting the message notification→ Settings →MORE →Set default account Setting up email accountsBasic shooting CameraSending emails Reading emailsTaking photos or recording videos Launching Camera on the locked screen Auto modeLaunching Camera quickly Locking the focus and exposurePro mode PanoramaContinuous shot HDR Rich tone Tap Mode →SelfieNight SelfieWide selfie Tap Mode →Wide selfieCamera settings Quick settingsDownloading modes Camera settings Viewing images or videos GallerySharing images or videos Deleting images or videosDeleting an image or a video Deleting multiple images and videosSmart Manager Battery Using the quick optimisation featureManaging device performance StorageCreating events PlannerVoice Setting a wake-up commandCreating tasks Syncing events and tasks with your accountsUsing S Voice Setting the languageTips for better voice recognition Music Change screen ratio VideoRecording voice memos Voice RecorderMy Files Changing the recording modeClock MemoComposing memos Searching for memosWorld clock AlarmTimer CalculatorStopwatch Listening to the FM radio RadioScanning radio stations Google appsDrive Play Movies & TVYouTube PhotosWi-Fi Connecting to a Wi-Fi networkIntroduction Tap Wi-Fi Direct Wi-Fi DirectSending and receiving data Tap ConnectEnding the device connection BluetoothSending and receiving data Pairing with other Bluetooth devicesUnpairing Bluetooth devices Flight modeMobile hotspot and tethering Tap UnpairData usage Using the mobile hotspotLimiting data usage SIM card manager dual SIM modelsUsing the NFC feature Mobile networksNFC and payment Making payments with the NFC feature Sending data Tap Android Beam and tap the switch to activate itOptions More connection settingsPrinting Adding printer plug-insConnecting your device to a vehicle via MirrorLink Printing contentMirrorLink Ending the MirrorLink connectionDownload booster ApplicationsDisplay Sounds and vibrationsWallpaper Advanced featuresLock screen and security ThemesSend SOS messages Privacy and safetyEasy mode Switching to easy modeAdding primary contacts Managing shortcuts AccessibilityAdding accounts AccountsRegistering Samsung accounts Removing accountsLanguage and input Backup and resetStorage About device Date and timeAppendix TroubleshootingForcing restart Resetting the deviceSound echoes during a call Battery depletes faster than when first purchased Error messages appear when opening multimedia files Your device cannot find your current location Remove the SIM card tray from the device Removing the batteryTrademarks Copyright
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SM-A310FZKASEE, SM-A310FZKAPHE, SM-A310FZWAITV, SM-A310FZDAXEF, SM-A310FZDABGL specifications

The Samsung SM-A310 series includes several variants such as the SM-A310FEDAXEF, SM-A310FZKAXEF, SM-A310FZWAXEF, and SM-A310FZDAXEF. This series is part of Samsung's A series, which is known for combining elegant design with substantial functionality, making it a favorable choice for mid-range smartphone users.

One of the key features of the SM-A310 models is their sleek and stylish design. The smartphones typically boast a premium metal and glass body, giving them a sophisticated look while ensuring durability. The 5.0 inches Super AMOLED display provides vibrant colors and sharp contrasts, making visuals enjoyable for browsing, gaming, and streaming videos.

Powering the SM-A310 series is either a quad-core or octa-core processor, ensuring smooth performance for everyday tasks, multitasking, and gaming. The devices usually come with 2GB or 3GB of RAM, depending on the model, which helps in efficient app management and enhancing user experience. Additionally, the internal storage options generally range from 16GB to 32GB, expandable via microSD, allowing users to store ample amounts of data, apps, and media.

In terms of camera technology, the SM-A310 series typically covers the needs of photography enthusiasts. The rear camera features a 13-megapixel sensor that supports autofocus and LED flash, capable of capturing detailed images even in low-light conditions. The front-facing camera, usually around 5 megapixels, offers essential features for selfies and video calling.

Battery life is another critical characteristic of the SM-A310 models, as they typically come equipped with a removable battery, allowing for easy replacement if necessary. Fast charging capabilities make it convenient for users to minimize downtime while keeping their devices powered throughout the day.

Running on the Android operating system, the SM-A310 devices are equipped with Samsung's custom UI, enhancing user experience with features like multi-window support and customizable themes.

Overall, the Samsung SM-A310 series presents an appealing option for individuals seeking a stylish smartphone that encompasses reliable performance, decent photography capabilities, and a user-friendly interface, all within a competitive price range.
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