Samsung GT-S9110HKAFOP, GT-S9110HKAXEF manual Troubleshooting

Page 53

troubleshooting

If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.

When you turn on your phone or while you are using the phone, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When the phone lock feature is

Password

enabled, you must enter the password

 

you set for the phone.

 

When using the phone for the first time

 

or when the PIN requirement is

PIN

enabled, you must enter the PIN

supplied with the SIM card. You can

 

 

disable this feature by using the PIN

 

lock menu.

 

 

Code

Try this to solve the problem:

 

Your SIM card is blocked, usually as a

PUK

result of entering your PIN incorrectly

several times. You must enter the PUK

 

 

supplied by your service provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM card. For details, contact

 

 

your service provider.

 

 

a

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Contents English EU /2009. Rev GT-S9110 Instructional icons Using this manualCopyright information Contents Using basic functions Protect your hearing Safety warningsKeep your phone away from small children and pets Avoid interference with pacemakers Install mobile phones and equipment with cautionHandle and dispose of batteries and chargers with care Do not use the phone if the screen is cracked or broken Turn off the phone in potentially explosive environmentsReduce the risk of repetitive motion injuries Follow all safety warnings and regulations Safety precautionsUse only Samsung-approved accessories Drive safely at all timesHandle your phone carefully and sensibly Protect batteries and chargers from damageEnsure maximum battery and charger life Allow only qualified personnel to service your phoneImportant usage information Avoid interference with other electronic devicesSpecific Absorption Rate SAR certification information Ensure access to emergency servicesHandle SIM cards and memory cards with care Correct disposal of this product Correct disposal of batteries in this product Disclaimer Safety and usage information Unpack Introducing your mobile phonePhone layout Your phone includes the following keys and featuresIcons KeysIcon Definition Release the buckle Assembling and preparing your mobile phoneInstall the SIM card and battery Insert the SIM card Charge the battery About the low battery indicator Turn your phone on and off Switch between Phone mode and Watch modeSwitch to the offline profile Use the touch screen Customise your phone Access menusSet the current date and time Select a watch typeSet a phone profile Switch to or from the silent profileLock your phone Select a wallpaper Idle modeUse basic call functions Use the Bluetooth headset Adjust the volumeMake a call Answer a callEnter text Send and view messagesSend a text or multimedia message View text or multimedia messages Add and find contactsAdd a new contact Find a contact Listen to musicBookmark your favourite web pages Browse the webBrowse web pages Call a recently dialled number Use advanced call functionsView and dial missed calls Dial a second call Hold a call or retrieve a held callAnswer a second call Make a multiparty call conference callCall an international number Call a contact from the phonebook by voice commandCall a contact from the phonebook Reject a callCreate your namecard Use advanced phonebook functionsSet favourite numbers Use advanced messaging functionsCreate a group of contacts Create a text templateUse advanced music functions Customise your music player settingsInsert text templates in new messages Create a playlistUse the voice command feature Using tools and applicationsSend messages Customise voice command settingsFind contacts Open applicationsTurn on the Bluetooth wireless feature Use the Bluetooth wireless featureFind and pair with other Bluetooth- enabled devices Use Remote SIM mode Send data using the Bluetooth wireless featureReceive data using the Bluetooth wireless feature Activate the mobile tracker Activate and send an SOS messagePlay a voice memo Record and play voice memosRecord a voice memo Set a new alarm Set and use alarmsCreate and view world clocks Create a world clockDeactivate an alarm Stop an alarmUse the calculator Convert currencies or measurementsUse the stopwatch Set a countdown timerCreate text memos Manage your calendarView events Troubleshooting Phone prompts you to insert the SIM card Phone beeps and the battery icon flashes Index Convertor Volume Page Declaration of Conformity R&TTE
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