Samsung SM-T365NNGABTU, SM-T365NNGAATO, SM-T365NNGATUR Touch screen responds slowly or improperly

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Troubleshooting

The touch screen responds slowly or improperly

•If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →GENERAL →Backup and reset →Factory data reset →RESET DEVICE → ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents SM-T365 About this manual Maintaining water and dust resistance About this manualInstructional icons Copyright TrademarksTable of Contents Travel & local Getting started Device layoutButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging the battery Installing the protective caseCharging with the charger Reducing the battery consumption Checking the battery charge statusInserting a memory card Removing the memory card →Settings →GENERAL →Storage →Unmount SD cardFormatting the memory card Turning the device on and off Adjusting the volume Switching to silent modeHolding the device Locking and unlocking the deviceBasics Indicator iconsIcon Meaning Finger gestures Using the touch screenTapping Dragging Tapping and holdingDouble-tapping Flicking PinchingControl motions Rotating the screenSweeping CoveringUsing a split screen Multi window Using Multi windowLaunching applications in a split screen Multi window Basics Sharing content between applications Basics Notifications Home screen Rearranging itemsAdding an application icon Moving an itemUsing widgets Setting wallpaperRearranging panels Installing applications Uninstalling applicationsApplications screen Rearranging applicationsUsing applications Disabling applicationsOpening an application Opening from recently-used applicationsEntering text HelpChanging the keyboard type Entering uppercase Changing the keyboard typeChanging language keyboards HandwritingConnecting to a Wi-Fi network Turning Wi-Fi on and offEntering text by voice Copying and pastingSetting up accounts Joining Wi-Fi networksAdding Wi-Fi networks Forgetting Wi-Fi networksConnecting with Samsung Kies Connecting with Windows Media PlayerTransferring files Removing accountsConnecting as a media device Setting a patternSecuring the device Device MTPSetting a PIN Setting a passwordUpgrading the device Unlocking the deviceUpgrading over the air Phone CommunicationMaking calls Making an international call Finding contactsDuring a call Adding contacts Sending a messageFixed dialling number Call barringReceiving calls Making a video call Video callsDuring a video call Listening to a voice message Swapping imagesContacts Managing contactsSearching for contacts Displaying contactsMoving contacts Moving contacts to GoogleFavourite contacts Importing and exporting contactsContact groups Business card Adding contacts to a groupManaging groups Sending a message or email to a group’s membersMessages Sending messagesSending scheduled messages Viewing incoming messagesSetting up email accounts Reading messages Gmail Labels Hangouts Google+Photos Web & network InternetChrome HistorySaved pages LinksBluetooth Screen Mirroring Pairing with other Bluetooth devicesSending and receiving data Music MediaPlaying music Creating playlists Setting a song as ringtone or alarm tonePlaying music by mood Camera Taking photosTaking a photo Camera etiquetteShooting mode Panoramic photosApplying filter effects Taking videosTaking a video Recording mode Zooming in and outConfiguring settings for Camera Controlling the camera remotelyMedia Playing videos Trimming segments of a videoEditing images Deleting imagesSetting as wallpaper Using Tag buddySharing images Tagging facesVideo Deleting videosUsing Popup Video player YouTubeSharing videos Watching videosApplication & media stores Play StoreGalaxy Apps Play BooksPlay Movies & TV Play MusicPlay Games Play NewsstandUtilities MemoAdding and managing categories Composing memosPlanner Browsing memosCreating events or tasks Viewing a memoMap that appears Dropbox Cloud Syncing with the Samsung accountBacking up or restoring data Syncing with DropboxHancom Office Viewer DriveSearching documents Word processor Reading documentsPresentation Spreadsheet Setting alarms ClockStopping alarms Deleting alarmsCreating clocks Deleting clocksCalculator GoogleSearching the device Search scopeMy Files Voice SearchViewing files Searching for a file Viewing storage informationChanging the view mode Smart TutorCreating folders Adding shortcuts to foldersTravel & local MapsSearching for locations Getting directions for a destinationSettings About SettingsWi-Fi Setting Wi-Fi sleep policyBluetooth Setting Network notificationWi-Fi Direct Tethering and Mobile hotspotData usage Flight modeLocation Default messaging app More networksMobile networks EthernetNearby devices PrintingScreen Mirroring SoundWallpaper DisplayLock screen Multi window Notification panelToolbox MotionsAccessibility Answering and ending calls Backup and reset AccountsCloud Language and inputGoogle voice typing Samsung keyboardKeyboard swipe Date and time Voice inputText-to-speech options Pointer speedPower saving BatteryStorage Set up SIM card lock SecurityDefault applications About deviceApplication manager CallGoogle Settings GalleryInternet MessagesTroubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2015. Rev.1.0
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SM-T365NNGANEE, SM-T365NNGATPH, SM-T365NNGATUR, SM-T365NNGAFTM, SM-T365NNGAXEO specifications

The Samsung SM-T365NNGAXEF and SM-T365NNGAFTM are exceptional devices designed to cater to users looking for a versatile and powerful tablet experience. As part of Samsung's Galaxy Tab series, these models stand out with their impressive performance, sleek design, and user-friendly features.

Both models are equipped with a vivid 10.1-inch display that offers sharp resolution, making content consumption a joyous experience. Whether you're streaming your favorite shows or browsing the web, the visuals are crisp and vibrant. The tablet's design is not only aesthetically pleasing but also highly functional, with a lightweight body that makes it easy to carry, thereby appealing to users who are constantly on the move.

Performance-wise, the SM-T365NNGAXEF and SM-T365NNGAFTM utilize a powerful processor that ensures swift multitasking and smooth operation. With ample RAM, users can juggle multiple applications without experiencing lag, which is particularly beneficial for professionals and students alike. The internal storage options provide enough space for apps, media, and documents, and expansion capabilities via microSD cards further enhance storage flexibility.

These devices are designed with connectivity in mind. Wi-Fi and optional LTE support ensure you stay connected wherever you are. Furthermore, with Bluetooth capabilities, users can easily connect to peripherals like keyboards, headphones, and speakers, enhancing their overall productivity and entertainment experience.

In terms of operating system, the Samsung tablets run on the latest version of Android, featuring Samsung's One UI. This interface is intuitive, providing users with a seamless navigation experience and customizable options that cater to individual preferences.

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The SM-T365NNGAXEF and SM-T365NNGAFTM tablets also come preloaded with Samsung's suite of applications, enhancing productivity and creativity. With features that support note-taking, drawing, and document editing, these devices can serve as powerful tools for professionals and students alike.

In summary, the Samsung SM-T365NNGAXEF and SM-T365NNGAFTM tablets are robust devices that blend performance, portability, and advanced technology. With their stunning displays, impressive processing power, and user-centric features, they are ideal choices for anyone in need of a reliable and stylish tablet. Whether for work or play, these tablets promise an enriching user experience.
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