Samsung SM-T365NNGASEB Troubleshooting, Your device displays network or service error messages

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Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Contents SM-T365 About this manual About this manual Maintaining water and dust resistanceInstructional icons Trademarks CopyrightTable of Contents Travel & local Device layout Getting startedButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Installing the protective case Charging the batteryCharging with the charger Checking the battery charge status Reducing the battery consumptionInserting a memory card →Settings →GENERAL →Storage →Unmount SD card Removing the memory cardFormatting the memory card Turning the device on and off Locking and unlocking the device Adjusting the volumeSwitching to silent mode Holding the deviceIndicator icons BasicsIcon Meaning Using the touch screen Finger gesturesTapping Tapping and holding DraggingDouble-tapping Pinching FlickingRotating the screen Control motionsCovering SweepingUsing Multi window Using a split screen Multi windowLaunching applications in a split screen Multi window Basics Sharing content between applications Basics Notifications Moving an item Home screenRearranging items Adding an application iconSetting wallpaper Using widgetsRearranging panels Rearranging applications Installing applicationsUninstalling applications Applications screenOpening from recently-used applications Using applicationsDisabling applications Opening an applicationHelp Entering textChanging the keyboard type Handwriting Entering uppercaseChanging the keyboard type Changing language keyboardsCopying and pasting Connecting to a Wi-Fi networkTurning Wi-Fi on and off Entering text by voiceForgetting Wi-Fi networks Setting up accountsJoining Wi-Fi networks Adding Wi-Fi networksRemoving accounts Connecting with Samsung KiesConnecting with Windows Media Player Transferring filesDevice MTP Connecting as a media deviceSetting a pattern Securing the deviceUnlocking the device Setting a PINSetting a password Upgrading the deviceUpgrading over the air Communication PhoneMaking calls Finding contacts Making an international callDuring a call Call barring Adding contactsSending a message Fixed dialling numberReceiving calls Video calls Making a video callDuring a video call Swapping images Listening to a voice messageManaging contacts ContactsMoving contacts to Google Searching for contactsDisplaying contacts Moving contactsImporting and exporting contacts Favourite contactsContact groups Sending a message or email to a group’s members Business cardAdding contacts to a group Managing groupsViewing incoming messages MessagesSending messages Sending scheduled messagesSetting up email accounts Reading messages Gmail Labels Google+ HangoutsPhotos Internet Web & networkLinks ChromeHistory Saved pagesBluetooth Pairing with other Bluetooth devices Screen MirroringSending and receiving data Media MusicPlaying music Setting a song as ringtone or alarm tone Creating playlistsPlaying music by mood Camera etiquette CameraTaking photos Taking a photoPanoramic photos Shooting modeTaking videos Applying filter effectsTaking a video Zooming in and out Recording modeControlling the camera remotely Configuring settings for CameraMedia Deleting images Playing videosTrimming segments of a video Editing imagesTagging faces Setting as wallpaperUsing Tag buddy Sharing imagesDeleting videos VideoWatching videos Using Popup Video playerYouTube Sharing videosPlay Store Application & media storesPlay Books Galaxy AppsPlay Newsstand Play Movies & TVPlay Music Play GamesComposing memos UtilitiesMemo Adding and managing categoriesViewing a memo PlannerBrowsing memos Creating events or tasksMap that appears Dropbox Syncing with Dropbox CloudSyncing with the Samsung account Backing up or restoring dataDrive Hancom Office ViewerSearching documents Reading documents Word processorPresentation Spreadsheet Clock Setting alarmsDeleting clocks Stopping alarmsDeleting alarms Creating clocksSearch scope CalculatorGoogle Searching the deviceVoice Search My FilesViewing files Viewing storage information Searching for a fileAdding shortcuts to folders Changing the view modeSmart Tutor Creating foldersGetting directions for a destination Travel & localMaps Searching for locationsSetting Wi-Fi sleep policy SettingsAbout Settings Wi-FiTethering and Mobile hotspot BluetoothSetting Network notification Wi-Fi DirectFlight mode Data usageLocation Ethernet Default messaging appMore networks Mobile networksSound Nearby devicesPrinting Screen MirroringDisplay WallpaperLock screen Motions Multi windowNotification panel ToolboxAccessibility Answering and ending calls Language and input Backup and resetAccounts CloudSamsung keyboard Google voice typingKeyboard swipe Pointer speed Date and timeVoice input Text-to-speech optionsBattery Power savingStorage Security Set up SIM card lockCall Default applicationsAbout device Application managerMessages Google SettingsGallery InternetYour device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2015. Rev.1.0
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SM-T365NNGANEE, SM-T365NNGATPH, SM-T365NNGATUR, SM-T365NNGAFTM, SM-T365NNGAXEO specifications

The Samsung SM-T365NNGAXEF and SM-T365NNGAFTM are exceptional devices designed to cater to users looking for a versatile and powerful tablet experience. As part of Samsung's Galaxy Tab series, these models stand out with their impressive performance, sleek design, and user-friendly features.

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