Samsung UE32J4510AKXXU, UE40J5250SSXZG There is a problem with the screen, Testing the Picture

Page 121

Finding the Information You Need for Service

Support > Contact Samsung Try Now

Use this option to find the support service website's address and contact number, your TV's model number, your TV's software version, the Smart Hub info, and other information you need to receive the service support.

"" Press a to view the open source licence.

There is a problem with the screen

Testing the Picture

Support > Self Diagnosis > Picture Test Try Now

Before you review the list of problems and solutions below, run the Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high definition picture you can examine for flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance. If the test picture is displayed properly, there may be a problem with an external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual.

"" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance.

"" If the test picture is displayed properly, there may be a problem with the external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual.

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Contents Manual Contents Smart Features TV Viewing Features Picture and Sound Settings Troubleshooting Connecting Aerial Hdmi Video Device ConnectionConnecting Hdmi Connecting Component Connecting External Input Connecting Scart TV Audio through the External Speakers Connecting Digital Audio Optical Connecting Audio Output Connecting via Hdmi Port Connecting to a ComputerConnecting with the Hdmi DVI Port Connecting via Home NetworkConnecting Hdmi Port Connecting Hdmi DVI Port Connecting Home Network Connecting with MHL-to-HDMI Cable Connecting with a Mobile DeviceMobile Device Screen on TV Screen Mirroring Connecting MHL-to-HDMI Cable Mobile Device Screen on TV Screen Mirroring Connecting via a mobile deviceNot searching for the TV on mobile devices Allow/Reject the connection via mobile devicesNetwork Wi-Fi Direct Try Now Name of TV on Network Input Signal SelectionNetwork Device Name Try Now Using the Keyboard Connecting a KeyboardConnecting a USB Keyboard System Device Manager Keyboard Settings Try NowChanging Keyboards Try Now Switch Input LanguageKeyboard Language Keyboard typeConnecting a USB Mouse Connecting a MouseSystem Device Manager Mouse Settings Try Now Controlling the TV with a MouseChanging Mice Try Now Using the MouseChanging Mouse Buttons and Pointer Speed Try Now Primary ButtonUsing Additional Functions Entering Text Using QwertyConnecting a LAN Cable Establishing a Wired Internet ConnectionConnecting to a Wired Internet Network Manually Connecting to a Wired Internet Network AutomaticallyNetwork Network Settings Try Now Network Network SettingsIP Settings Connecting to a Wireless Internet Network Automatically Establishing a Wireless Internet ConnectionWireless network Connecting to a Wireless Internet Network ManuallyConnecting to a Wireless Internet Network with WPS Troubleshooting Wired Internet Connectivity Issues Troubleshooting Internet Connectivity IssuesWireless network connection failed Troubleshooting Wireless Internet Connectivity IssuesUnable to connect to a wireless router Supported Telecom and Model Name Mobile NetworkNetwork Network Status Try Now Checking the Internet Connection StatusSmart Hub Testing Smart Hub connectionsSmart Hub Open Smart Hub Try Now Support Self Diagnosis Smart Hub Connection TestOpening the Home Screen Setting your favourite itemDeleting browsing history Resetting Smart Hub Using the Smart Hub TutorialSmart Hub Reset Smart Hub Try Now Moving to the Panel ScreenCreating a Samsung Account Using Smart Hub with Samsung AccountSmart Hub Samsung Account Try Now Navigate to Smart Hub Samsung Account and select Log Creating a Samsung Account using a Facebook AccountLogging into and Saving a Samsung Account Signing into Samsung AccountEasily Logging Into Your Samsung Account Saved on the TV Smart Hub Samsung Account LogSmart Hub Samsung Account Link Service Accounts Disconnecting a Linked AccountLinking My Samsung and App Accounts Linking an App AccountDeleting All Samsung Accounts from the TV Changing and Adding Information to Samsung AccountSmart Hub Samsung Account Smart Hub Samsung Account Remove Accounts from TVUsing Pop-Up Menu Functions Quick Installation Installing an AppInstalling an App from the Detailed App Information Screen Using Web Browser Default AppsLaunching an App ManualCommand and Status Bar at a Glance Browsing Preferences Rearranging Apps on the Samsung Apps Screen Web Browser SettingsPrivate browsing on / Private browsing off Set Search EngineRemoving an App Removing an App from the TVRemoving Multiple Apps Setting Auto App Update Samsung Apps FeaturesSmart Hub Apps Settings Smart Hub Apps Settings Try NowUsing an App while Watching TV Setting Push NotificationPlaying Photos, Videos, and Music Playing Media Content from a USB DeviceSafely Removing a USB Device Select Disconnect USB Device from the listAllowing Connection with a Computer/Mobile Device When Connected through Home NetworkButtons and Functions Available while Viewing Photos Playing PhotosPause / Play Previous / NextButtons and Functions Available while Watching Video Playing VideosRewind / Fast Forward Select Scene Buttons and Functions Available while Playing Music Playing MusicFilter Functions on the Media Content List ScreenOptions Digital Broadcast Information at a Glance Using the GuideBroadcasting Guide Digital Signal Info and Strength Change the Broadcast SignalSupport Self Diagnosis Signal Information Try Now Checking the Current Programme InfoSetting Up Schedule Viewing Setting Up a Schedule ViewingDigital Channel Schedule Viewing Analogue Channel Schedule ViewingDeleting Schedule Viewing Sessions Managing the Schedule Viewing ListEditing Schedule Viewing Sessions Broadcasting Schedule ManagerUsing Options Using the Channel ListBroadcasting Channel List Try Now Changing to FavouritesRegistering and Removing Channels Registering, Removing, and Editing ChannelsEditing Registered Channels Removing Registered ChannelsChanging Numbers Enabling/Disabling Password Protection on ChannelsLocking/ Unlocking Channels Edit Channel NumberRegistering a Channel as Favourites Creating a Personal Favourites ListRegistering the Current Channel as a Favourites Registering Multiple Channels as FavouritesViewing Favourites List Channels Only Edit Favourites FeaturesEditing a Favourites List Rearranging a Favourites List Removing Registered Channels from a Favourites ListCopying a Favourites List to a Different Favourites List Renaming a Favourites ListUsing the Sports Mode for Russia Enabling Sports ModeAdding Realism to Sports Functions Available in Sports Mode African Cinema ModeUsing the African Cinema Mode System African Cinema ModeShowing Subtitles TV-Viewing Support FeaturesSubtitle Options Digital Text Changing Teletext LanguagePIP Broadcast Viewing Scanning for Available Channels Audio Description Selecting the Broadcast Audio OptionsGenre Selection Adult genre enablingManual Tuning Using the Channel SettingsCountry Area When Aerial Source is set to Terrestrial or Cable Fine-Tuning the ScreenDigital Channel Tuning Analogue Channel TuningDelete CAM Operator Profile Transfer Channel ListSatellite System Page Broadcasting Common Interface CI Menu Common InterfaceCAM video transcoding Application InfoChoosing the Right Picture Mode for the Viewing Environment Changing the Picture Mode and Adjusting the Picture QualityAdjusting the Picture Quality for Each Picture Mode Fine-Tuning Each Picture Mode Advanced Settings Motion Lighting Try Now White Balance Try NowAdjusting the Picture for Easier Viewing Picture Options Picture PIP Picture Support FunctionsChoosing the Right Screen Size Changing the Picture Size and PositionAdjusting the Screen Position Resetting the Picture Mode SettingsAdjusting the 43 Screen Size Choosing the Right Sound Mode for the Environment Changing the Sound Mode and Using Sound EffectsSound Sound Effect Try Now Using Sound EffectsDTS TruSurround Try Now DTS TruDialog Try NowEnabling the Sound Additional Settings Designating the TVs Installation TypeSound Support Functions Selecting Speakers Try NowAudio Delay Try Now Resetting All Sound SettingsAuto Volume Try Now Sound Reset Sound Try NowSetting the Current Time Setting the Time and Using the TimerSetting the Clock using Digital Broadcast Info Setting the Clock ManuallyUsing the Sleep Timer Using the TimersTurning On the TV using On Timer System Time Off Timer Try Now Turning Off the TV Using Off TimerMusic / Photo Using Energy Saving Features Using the Screen Burn Protection and Energy Saving FeaturesPreventing Screen Burn Setting Up Anynet+ HDMI-CEC Using Anynet+ HDMI-CECSystem Anynet+ HDMI-CEC Try Now Auto Turn Off Try NowAccessing the External Devices Menu Using Anynet+ HDMI-CECSelecting an External Device Anynet+ HDMI-CECAdditional e-Manual Features Using the e-ManualLoading Pages using Keywords Launching the e-ManualAccessing the Menu from the e-Manual Try Now Using History to Load Previously Read PagesUpdating the e-Manual to the Latest Version Loading Pages from the IndexSupport Software Update Try Now Updating Software using a USB connectionSupport Software Update Update now Updating the SoftwareSoftware update via satellite channel Enabling Automatic Software UpdatesSupport Software Update Auto update Try Now Select Support Software Update Auto updateProtecting the TV from Hacking and malicious code Automatically Scanning when the TV is Powered OnChecking the TV and Connected Storage Media Automatically Adding malicious code to the Blocked ListAdjusting the Menu Transparency Using Other FunctionsEnabling the High Contrast Expanding the Smart Hubs Focus AreaChecking Notifications Setting Up a PasswordSystem Notifications Try Now System Change PIN Try NowProgramme Rating Lock Enabling Game ModeLocking/Unlocking the Panel Keys System General Boot Logo Try Now Showing/Hiding the Samsung Logo while BootingSystem DivX Video On Demand Try Now Support Self Diagnosis Reset Try Now Restoring the TV to the Factory SettingsSupport Use Mode Try Now Turning the TV into a Display Model for retail storesUsing the CI or CI+ Card Connecting to a TV Viewing Card slotTo connect the CI CARD, follow these steps To watch paid channels, the CI or CI+ Card must be insertedTo connect the CI Card Adapter, follow these steps Using the CI or CI+ Card Teletext Feature Typical Teletext Getting Support What Does Remote Service Do?Support through Remote Management Support Remote Management Try NowHow Does it Work? Finding the Information You Need for Service There is a problem with the screenTesting the Picture Support Contact Samsung Try NowSensor Enough Cant hear the sound clearly Testing the SoundSupport Self Diagnosis Sound Test Try Now Computer wont connect There is a problem with the broadcastCant connect to the Internet Anynet+ HDMI-CEC isnt working Want to reset the TV Am having trouble launching/using appsMy file wont play Signal Information Other IssuesChange the Use Mode Support Use Mode to Home Use Read Before Using Samsung Apps Web Browser Restrictions Page Storage Device File Transfers Photo, Video, and Music File LimitationsSupported Internal Subtitles Supported External SubtitlesSupported Music Formats and Codecs Supported Image Formats and ResolutionsSupported Video Codecs Video Decoders Other RestrictionsAudio Decoders Picture Sizes and Input Signals Read After Installing the TVInstalling an Anti-Theft Kensington Lock Wireless Internet Precautions Read Before Setting Up a Wireless Internet ConnectionWireless Security Protocols LED 5 series Computer Connection PrecautionsVesa DMT LED 4 series Vesa DMT Supported Video Resolutions Licence 480i/480p/720p/1080i/1080p GlossaryDVI Digital Visual Interface Hdmi High Definition Multimedia InterfaceEthernet Dynamic versus Static IP AddressesComponent Connection
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UE32J5200AKXRU, UE50J6175AUXXE, UE60J6100AKXXU, UE48J5200AUXRU, UE58J5200AWXZF specifications

The Samsung UE58J5200AWXXH, UE58J5200AWXXC, UE58J5200AWXXN, and UE58J5200AWXZF are part of Samsung's J5200 series of televisions, designed to provide a compelling blend of features and value for viewers seeking quality entertainment without breaking the bank. These 58-inch models boast a sleek design, making them a stylish addition to any living room or entertainment space.

One of the standout features of the UE58J5200 series is its Full HD resolution, offering a crisp 1920 x 1080 pixel display. This high-definition picture ensures that users can enjoy their favorite movies, TV shows, and sports events with clear visuals and vibrant colors. Thanks to Samsung's Wide Color Enhancer technology, the television enhances color richness and accuracy, resulting in more lifelike images that capture the viewer's attention.

The televisions are equipped with a Direct LED backlighting system, which improves brightness uniformity and overall picture quality. This technology provides deeper blacks and brighter whites, making the viewing experience more enjoyable in various lighting conditions. Furthermore, the Motion Rate 100 technology helps reduce motion blur, allowing for smooth transitions during fast-moving scenes, which is crucial for action-packed movies and sports programming.

Samsung has also integrated several connectivity options into these models. They feature multiple HDMI and USB ports, enabling users to connect various devices such as gaming consoles, Blu-ray players, and external hard drives. The inclusion of the Samsung Smart Hub provides access to a wide range of apps and streaming services, making it easy to enjoy content from popular platforms like Netflix, YouTube, and more. The user-friendly interface simplifies navigation and enhances the overall viewing experience.

In terms of sound quality, the UE58J5200AWXX series features Dolby Digital Plus technology, which enhances audio performance and provides an immersive experience to complement the stunning visuals. Additionally, the built-in speakers deliver clear dialogue and dynamic sound output, enhancing the entertainment experience.

Overall, the Samsung UE58J5200AWXXH, UE58J5200AWXXC, UE58J5200AWXXN, and UE58J5200AWXZF televisions offer a well-rounded package for users seeking large-screen viewing. With their impressive picture quality, user-friendly smart features, and solid audio performance, these models represent a great choice for anyone looking to elevate their home viewing setup without compromising quality.
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