Samsung UE32J4515AKXXE, UE40J5250SSXZG, UE32J5250ASXZG manual Anynet+ HDMI-CEC isnt working

Page 126

Anynet+ (HDMI-CEC) isn't working.

The Problem

Try this!

 

Confirm that the device is an Anynet+ device. The Anynet+ system supports

 

Anynet+ devices only.

 

Check if the power cord of the Anynet+ device is properly connected.

 

Check the cable connections of the Anynet+ device.

Anynet+ does not

Go to System and see if Anynet+ (HDMI-CEC)has been set to On.

Check whether the TV remote control is in TV mode.

work.

Check whether the remote control is Anynet+ compatible.

 

 

Anynet+ may not function when certain functions are operational. (Channel Search,

 

Smart Hub, set up, etc.)

 

If you have disconnected and then reconnected the HDMI cable, scan for devices

 

again or turn your TV off and on.

 

 

 

Check if the Anynet+ device is properly connected to the TV and then navigate to

I want to start

the System menu to see if Anynet+ (HDMI-CEC)is set to On.

Anynet+.

Once verified, select TOOLS button. A list appears. Select Anynet+ (HDMI-CEC)

 

from the list and then a device.

 

 

I want to exit Anynet+.

Select View TV from the Anynet+ menu.

Select a non-Anynet+ device from the Source list.

 

 

 

The message

 

"Connecting to

You cannot use the remote control when you are configuring Anynet+ or switching

Anynet+ device..."

to a viewing mode. Use the remote control after the TV has completed the Anynet+

or "Disconnecting

configuration or has switched to a viewing mode.

from Anynet+ device"

 

appears on the screen.

 

 

 

The Anynet+ device

You cannot use the play function when Setup is in progress.

won't play.

 

 

 

 

Check whether the device supports Anynet+.

 

Check whether the HDMI cable is properly connected.

 

Go to System and see if Anynet+ (HDMI-CEC)has been set to On.

The connected device

Scan for Anynet+ devices again.

Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the

is not displayed.

device is connected to your TV with an HDMI cable. Some HDMI cables may not

 

 

support Anynet+.

 

If the connection is terminated because there has been a power failure or the HDMI

 

cable has been disconnected, please scan for the device again.

 

 

The TV audio is not

Connect an optical cable to the TV and the receiver.

ARC enables digital sound to be outputted via the HDMI (ARC) port.

being played through

However, ARC is only available when the TV is connected to an audio receiver that

the receiver.

supports ARC.

 

 

 

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Contents Manual Contents Smart Features TV Viewing Features Picture and Sound Settings Troubleshooting Connecting Aerial Video Device Connection HdmiConnecting Hdmi Connecting Component Connecting External Input Connecting Scart TV Audio through the External Speakers Connecting Digital Audio Optical Connecting Audio Output Connecting with the Hdmi DVI Port Connecting to a ComputerConnecting via Hdmi Port Connecting via Home NetworkConnecting Hdmi Port Connecting Hdmi DVI Port Connecting Home Network Connecting with a Mobile Device Connecting with MHL-to-HDMI CableMobile Device Screen on TV Screen Mirroring Connecting MHL-to-HDMI Cable Not searching for the TV on mobile devices Connecting via a mobile deviceMobile Device Screen on TV Screen Mirroring Allow/Reject the connection via mobile devicesNetwork Wi-Fi Direct Try Now Input Signal Selection Name of TV on NetworkNetwork Device Name Try Now Connecting a USB Keyboard Connecting a KeyboardUsing the Keyboard System Device Manager Keyboard Settings Try NowKeyboard Language Switch Input LanguageChanging Keyboards Try Now Keyboard typeSystem Device Manager Mouse Settings Try Now Connecting a MouseConnecting a USB Mouse Controlling the TV with a MouseChanging Mouse Buttons and Pointer Speed Try Now Using the MouseChanging Mice Try Now Primary ButtonEntering Text Using Qwerty Using Additional FunctionsEstablishing a Wired Internet Connection Connecting a LAN CableNetwork Network Settings Try Now Connecting to a Wired Internet Network AutomaticallyConnecting to a Wired Internet Network Manually Network Network SettingsIP Settings Establishing a Wireless Internet Connection Connecting to a Wireless Internet Network AutomaticallyConnecting to a Wireless Internet Network Manually Wireless networkConnecting to a Wireless Internet Network with WPS Troubleshooting Internet Connectivity Issues Troubleshooting Wired Internet Connectivity IssuesTroubleshooting Wireless Internet Connectivity Issues Wireless network connection failedUnable to connect to a wireless router Mobile Network Supported Telecom and Model NameChecking the Internet Connection Status Network Network Status Try NowSmart Hub Open Smart Hub Try Now Testing Smart Hub connectionsSmart Hub Support Self Diagnosis Smart Hub Connection TestSetting your favourite item Opening the Home ScreenDeleting browsing history Smart Hub Reset Smart Hub Try Now Using the Smart Hub TutorialResetting Smart Hub Moving to the Panel ScreenUsing Smart Hub with Samsung Account Creating a Samsung AccountSmart Hub Samsung Account Try Now Creating a Samsung Account using a Facebook Account Navigate to Smart Hub Samsung Account and select LogEasily Logging Into Your Samsung Account Saved on the TV Signing into Samsung AccountLogging into and Saving a Samsung Account Smart Hub Samsung Account LogLinking My Samsung and App Accounts Disconnecting a Linked AccountSmart Hub Samsung Account Link Service Accounts Linking an App AccountSmart Hub Samsung Account Changing and Adding Information to Samsung AccountDeleting All Samsung Accounts from the TV Smart Hub Samsung Account Remove Accounts from TVUsing Pop-Up Menu Functions Installing an App Quick InstallationInstalling an App from the Detailed App Information Screen Launching an App Default AppsUsing Web Browser ManualCommand and Status Bar at a Glance Browsing Preferences Private browsing on / Private browsing off Web Browser SettingsRearranging Apps on the Samsung Apps Screen Set Search EngineRemoving an App from the TV Removing an AppRemoving Multiple Apps Smart Hub Apps Settings Samsung Apps FeaturesSetting Auto App Update Smart Hub Apps Settings Try NowSetting Push Notification Using an App while Watching TVSafely Removing a USB Device Playing Media Content from a USB DevicePlaying Photos, Videos, and Music Select Disconnect USB Device from the listWhen Connected through Home Network Allowing Connection with a Computer/Mobile DevicePause / Play Playing PhotosButtons and Functions Available while Viewing Photos Previous / NextPlaying Videos Buttons and Functions Available while Watching VideoRewind / Fast Forward Select Scene Playing Music Buttons and Functions Available while Playing MusicFunctions on the Media Content List Screen FilterOptions Using the Guide Digital Broadcast Information at a GlanceBroadcasting Guide Support Self Diagnosis Signal Information Try Now Change the Broadcast SignalDigital Signal Info and Strength Checking the Current Programme InfoDigital Channel Schedule Viewing Setting Up a Schedule ViewingSetting Up Schedule Viewing Analogue Channel Schedule ViewingEditing Schedule Viewing Sessions Managing the Schedule Viewing ListDeleting Schedule Viewing Sessions Broadcasting Schedule ManagerBroadcasting Channel List Try Now Using the Channel ListUsing Options Changing to FavouritesEditing Registered Channels Registering, Removing, and Editing ChannelsRegistering and Removing Channels Removing Registered ChannelsLocking/ Unlocking Channels Enabling/Disabling Password Protection on ChannelsChanging Numbers Edit Channel NumberRegistering the Current Channel as a Favourites Creating a Personal Favourites ListRegistering a Channel as Favourites Registering Multiple Channels as FavouritesEdit Favourites Features Viewing Favourites List Channels OnlyEditing a Favourites List Removing Registered Channels from a Favourites List Rearranging a Favourites ListRenaming a Favourites List Copying a Favourites List to a Different Favourites ListEnabling Sports Mode Using the Sports Mode for RussiaAdding Realism to Sports Using the African Cinema Mode African Cinema ModeFunctions Available in Sports Mode System African Cinema ModeTV-Viewing Support Features Showing SubtitlesSubtitle Options Changing Teletext Language Digital TextPIP Broadcast Viewing Scanning for Available Channels Genre Selection Selecting the Broadcast Audio OptionsAudio Description Adult genre enablingUsing the Channel Settings Manual TuningCountry Area Digital Channel Tuning Fine-Tuning the ScreenWhen Aerial Source is set to Terrestrial or Cable Analogue Channel TuningTransfer Channel List Delete CAM Operator ProfileSatellite System Page CAM video transcoding Common InterfaceBroadcasting Common Interface CI Menu Application InfoChanging the Picture Mode and Adjusting the Picture Quality Choosing the Right Picture Mode for the Viewing EnvironmentAdjusting the Picture Quality for Each Picture Mode Fine-Tuning Each Picture Mode Advanced Settings White Balance Try Now Motion Lighting Try NowAdjusting the Picture for Easier Viewing Picture Options Picture Support Functions Picture PIPChanging the Picture Size and Position Choosing the Right Screen SizeResetting the Picture Mode Settings Adjusting the Screen PositionAdjusting the 43 Screen Size Changing the Sound Mode and Using Sound Effects Choosing the Right Sound Mode for the EnvironmentDTS TruSurround Try Now Using Sound EffectsSound Sound Effect Try Now DTS TruDialog Try NowSound Support Functions Designating the TVs Installation TypeEnabling the Sound Additional Settings Selecting Speakers Try NowAuto Volume Try Now Resetting All Sound SettingsAudio Delay Try Now Sound Reset Sound Try NowSetting the Clock using Digital Broadcast Info Setting the Time and Using the TimerSetting the Current Time Setting the Clock ManuallyUsing the Timers Using the Sleep TimerTurning On the TV using On Timer Turning Off the TV Using Off Timer System Time Off Timer Try NowMusic / Photo Using the Screen Burn Protection and Energy Saving Features Using Energy Saving FeaturesPreventing Screen Burn System Anynet+ HDMI-CEC Try Now Using Anynet+ HDMI-CECSetting Up Anynet+ HDMI-CEC Auto Turn Off Try NowSelecting an External Device Using Anynet+ HDMI-CECAccessing the External Devices Menu Anynet+ HDMI-CECLoading Pages using Keywords Using the e-ManualAdditional e-Manual Features Launching the e-ManualUpdating the e-Manual to the Latest Version Using History to Load Previously Read PagesAccessing the Menu from the e-Manual Try Now Loading Pages from the IndexSupport Software Update Update now Updating Software using a USB connectionSupport Software Update Try Now Updating the SoftwareSupport Software Update Auto update Try Now Enabling Automatic Software UpdatesSoftware update via satellite channel Select Support Software Update Auto updateChecking the TV and Connected Storage Media Automatically Scanning when the TV is Powered OnProtecting the TV from Hacking and malicious code Automatically Adding malicious code to the Blocked ListEnabling the High Contrast Using Other FunctionsAdjusting the Menu Transparency Expanding the Smart Hubs Focus AreaSystem Notifications Try Now Setting Up a PasswordChecking Notifications System Change PIN Try NowEnabling Game Mode Programme Rating LockLocking/Unlocking the Panel Keys Showing/Hiding the Samsung Logo while Booting System General Boot Logo Try NowSystem DivX Video On Demand Try Now Support Use Mode Try Now Restoring the TV to the Factory SettingsSupport Self Diagnosis Reset Try Now Turning the TV into a Display Model for retail storesTo connect the CI CARD, follow these steps Connecting to a TV Viewing Card slotUsing the CI or CI+ Card To watch paid channels, the CI or CI+ Card must be insertedTo connect the CI Card Adapter, follow these steps Using the CI or CI+ Card Teletext Feature Typical Teletext Support through Remote Management What Does Remote Service Do?Getting Support Support Remote Management Try NowHow Does it Work? Testing the Picture There is a problem with the screenFinding the Information You Need for Service Support Contact Samsung Try NowSensor Enough Testing the Sound Cant hear the sound clearlySupport Self Diagnosis Sound Test Try Now There is a problem with the broadcast Computer wont connectCant connect to the Internet Anynet+ HDMI-CEC isnt working Am having trouble launching/using apps Want to reset the TVMy file wont play Other Issues Signal InformationChange the Use Mode Support Use Mode to Home Use Read Before Using Samsung Apps Web Browser Restrictions Page Photo, Video, and Music File Limitations Storage Device File TransfersSupported External Subtitles Supported Internal SubtitlesSupported Image Formats and Resolutions Supported Music Formats and CodecsSupported Video Codecs Other Restrictions Video DecodersAudio Decoders Read After Installing the TV Picture Sizes and Input SignalsInstalling an Anti-Theft Kensington Lock Read Before Setting Up a Wireless Internet Connection Wireless Internet PrecautionsWireless Security Protocols Computer Connection Precautions LED 5 seriesVesa DMT LED 4 series Vesa DMT Supported Video Resolutions Licence DVI Digital Visual Interface Glossary480i/480p/720p/1080i/1080p Hdmi High Definition Multimedia InterfaceDynamic versus Static IP Addresses EthernetComponent Connection
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UE32J5200AKXRU, UE50J6175AUXXE, UE60J6100AKXXU, UE48J5200AUXRU, UE58J5200AWXZF specifications

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