Samsung GT-S6802HKASER, GT-S6802CWADBT Touch screen responds slowly or improperly, → Delete all

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The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

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Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs. Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power key for 8-10 seconds and release. The device will reboot automatically.

If this does not solve the problem, perform a factory data reset. In Idle mode, open the application list and select Settings → Privacy → Factory data reset → Reset phone

→Delete all.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Troubleshooting

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Contents GT-S6802 Read me first Using this manualPlease keep this manual for future reference Instructional iconsCopyright Represents the Menu keyCopyright 2012 Samsung Electronics Trademarks Contents Contents 105 100101 104121 120Unpack AssemblingSIM card Insert the battery Replace the back cover Charge the battery››Charge with a travel adapter ››Charge with a USB cable Insert a memory card optional Plug the other end of the USB cable into a USB port on a PCGB depending on memory card manufacturer and type ››Remove the memory card ››Format the memory card Attach a hand strap optionalTurn your device on and off Getting started››Device layout Get to know your deviceKeys ››Indicator icons Getting started Current time Use the touch screenLock or unlock the touch screen and keys Get to know the idle screen ››Add items to the idle screen››Move items on the idle screen ››Use the notifications panel ››Remove items from the idle screen››Add or remove panels to the idle screen Access applications››Access recent applications ››Organise applicationsPress → Save ››Turn on or off the touch tone Customise your device››Use the task manager ››Set the current time and date››Change your ringtone ››Adjust the volume of the ringtones››Switch to Silent mode ››Activate animation for switching windows→ Location and security → Set screen lock → Pattern ››Adjust the brightness of the display››Set a screen lock → Display → BrightnessEnter your PIN and select OK ››Lock your SIM or Usim card→ Location and security → Set screen lock → PIN Idle mode, open the application list and selectSelect Alert message recipients ››Activate the Find my mobile feature→ Location and security → SIM change alert To create a Samsung account, select Sign up→ SIM card manager Switch SIM or Usim cards››Activate the SIM or Usim card ››Change the names and icons of the SIM or Usim cards››Change the SIM or Usim card settings Enter text››Change the keyboard type ››Enter text using the Samsung keypad ››Enter text using the Swype keyboard ››Copy and paste text Download applications from Play Shop ››Install an applicationSynchronise data ››Uninstall an applicationSelect Uninstall → OK Download files from the web→ Accounts and sync ››Set up a server account››Activate automatic sync ››Synchronise data manuallyCommunication Calling››Make or answer a call Answer a call ››Use a headset››Use options during a call ››View and dial missed calls ››Use additional features→ Call settings → Fixed Dialling Numbers → Enable FDN → Call settings → Call forwarding → a SIM or Usim cardLogs → Call waiting. Your setting will be sent to the networkMessaging ››View call logs››Send a text message ››Send a multimedia messageSelect New message ››Listen to voice mail messages ››View a text or multimedia messageMail Google Mail››Send an email message ››View email messagesSelect Change labels ››Organise email by labelsTo move to the next or previous message, select or From the Inbox screen, tap and hold a message››Set up an email account Forward ››View an email messageTalk ››Add friends to your friend listMore → Add to Contacts ››Start a chat MessengerIdle mode, open the application list and select Social Check and use contents delivered from Social HubGoogle+ Social HubChatON Camera Entertainment››Capture a photo ››Capture a photo by using preset options for various scenes Repeat to complete the panoramic photo ››Capture a photo in Smile shot mode››Capture a panoramic photo Select → Smile shotSubject ››Customise camera settingsFocus mode Timer››Record a video To delete a video, select Delete After recording videos, select to view the recorded videosGallery Customise camcorder settingsBefore recording a video, select → To access Option Function Timer››View a photo ››Supported file formats››Play a video ››Add music files to your memory card MusicActivate Shuffle mode ››Play musicOpen the playlist Shuffle off ››Use the party shuffle featureTo turn off the party shuffle feature, press → Party Press → Party shuffle››Customise music player settings Equaliser Select a default equaliser typeMusic Hub ››Listen to the FM radio FM radio››Add a radio station to the favourites list ››Save a radio station automatically››Customise FM radio settings Select Add to Contacts → Create new contact Personal informationContacts ››Create a contact››Create your namecard Press → More → Speed dial setting››Find a contact ››Set a speed dial numberSelect an account Select contacts and select Add ››Retrieve contacts from your community accounts››Create a group of contacts Press → View SNS friendsPress → Import/Export → Export to SIM card ››Copy contacts››Import or export contacts Press → Import/Export → Import from SIM card››Create an event Calendar››View the communication log ››View social network activitiesCalendar ››Stop an event alarm››View events Enter the details of the event as required. Select DoneSelect Create memo Memo››Create a memo ››View memosRecorder Voice recorder››Record a voice memo ››Play a voice memoWeb Internet››Browse web pages Bookmark Select → Bookmarks ››Search for information by voice››Bookmark your favourite web pages Idle mode, open the application list and select InternetSelect → Most visited or History ››Access the frequently visited pages or the recent historyMaps ››Search for a specific locationPress → Search ››Get directions to a specific destinationLatitude PlacesSelect → Select from Contacts or Add via email address Select a place name to view its details NavigationYouTube YouTube››Watch videos ››Share videos››Upload videos Samsung AppsSamsung Apps Play ShopIdle mode, open the application list and select News News & Weather››View the weather information ››Read news articlesSelect Bluetooth to turn on the Bluetooth wireless feature Bluetooth››Turn on the Bluetooth wireless feature → Wireless and networks → Bluetooth settings→ Wireless and networks → Bluetooth settings → Scan devices ››Find and pair with other Bluetooth-enabled devicesWi-Fi ››Receive data using the Bluetooth wireless feature→ Wireless and networks → Bluetooth settings → Discoverable → Wireless and networks → Wi-Fi settings ››Activate the Wi-Fi feature››Find and connect to a Wi-Fi AP ››Add a Wi-Fi AP manuallySelect a network indicated by the WPS icon and select Setup WPS→ Wireless and networks → Tethering and portable hotspot Mobile network sharing››Share your device’s mobile network via USB ››Activate location services → Location and securitySatellites Your location PC connections ››Connect with Samsung Kies››Connect as a mass storage device Open the notifications panel and select USB connected VPN connections››Set up VPN connections Domains Address When you are finished, press → Save Enter the user name and password and select Connect››Connect to a private network Clock ››Set a new alarm››Stop an alarm ToolsSelect Delete → OK ››Delete an alarmCalculator ››View the calculation historySearch DownloadsMy files ››Open a Quickoffice document ››Update QuickofficeQuickoffice SIM ToolkitVoice Search Task managerSettings Access the Settings menuWireless and networks ››Tethering and portable hotspot ››VPN settingsPortable Wi-Fi hotspot settings ››USB utilities››Voicemail Call settings››Additional settings ››Fixed Dialling NumbersDisplay SoundLocation and security Set up SIM card lockChange the settings for managing installed applications SIM card managerApplications Development Accounts and syncPrivacy SD card and phone storageLocale and text ››Samsung keypad Voice input and output ››Voice recognition settingsAccessibility ››Text-to-speech settingsEngines View the text-to-speech engines in your device About phone Date and timeTroubleshooting → Delete all Touch screen responds slowly or improperlyEnsure that your device is turned on If using a headset, ensure that it is properly connectedEnsure that you have pressed the Dial key Number you are diallingBattery does not charge properly or the device turns off Error messages appear when opening music files Another Bluetooth device is not located Handle and dispose of batteries and chargers with care Safety precautions129 130 Proper care and use of your mobile device 132 133 134 135 136 Correct disposal of this product Disclaimer Index BatteryFixed dialling number mode  Flight mode 18 FM radio 100 Using a USB cable, connect your device to your PC To install Kies PC Sync
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GT-S6802TIZSER, GT-S6802HKACOA, GT-S6802CWAORX, GT-S6802CWAVVT, GT-S6802ZIASER specifications

The Samsung GT-S6802, also known as the Samsung Galaxy Ace Duos, is a dual-SIM smartphone that was launched in 2012. It offers a balance between functionality and affordability, making it a popular choice for users seeking versatility in connectivity. The device made waves in the mid-range market, catering to those who needed both work and personal lines without the hassle of carrying multiple devices.

One of the standout features of the GT-S6802 is its dual-SIM capability, supporting both GSM and WCDMA networks. This allows users to manage two different phone numbers, making it particularly useful for those who travel frequently or maintain separate lines for business and personal use. The seamless switching between SIM cards ensures that users can stay connected without compromising on convenience.

The Samsung GT-S6802 is equipped with a 3.5-inch TFT display, featuring a resolution of 320 x 480 pixels. While this may seem modest by today’s standards, it provides adequate clarity and color reproduction for everyday tasks such as calling, texting, and browsing the web. The device is powered by a 1 GHz single-core processor, which, paired with 512 MB of RAM, enables smooth operation for basic applications and tasks.

In terms of storage, the GT-S6802 offers 4 GB of internal memory, expandable up to 32 GB via a microSD card. This allows users to store photos, music, and applications without worrying about running out of space. The 5-megapixel rear camera captures decent quality images and video, providing a reliable option for photography on the go. The absence of a front-facing camera may be noted, but it reflects the device's position in the budget segment.

Running on Android 2.3 Gingerbread, the phone provides access to a wide range of applications through the Google Play Store, giving users the ability to customize their devices extensively. Although the device may not support the latest apps due to its older operating system, it remains functional for essential tasks.

The GT-S6802 also boasts a 1500 mAh battery, which offers a respectable battery life for day-to-day use, allowing users to stay connected throughout the day without frequent recharging. Overall, the Samsung GT-S6802HKAXEF is a practical option for users looking for dual-SIM capabilities in a compact and affordable package. Its combination of basic features, expandability, and reliable performance make it a smart choice for many.
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