Samsung GT-N8020EAAOMN Troubleshooting, Your device displays network or service error messages

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Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Contents GT-N8020 About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Travel & local Troubleshooting Getting started Device layoutButtons PenPackage contents Installing the SIM or Usim card Charging the battery Removing the SIM or Usim cardCharging with the charger Reducing the battery consumption Checking the battery charge statusInserting a memory card Formatting the memory card →Settings →Storage →Unmount SD cardRemoving the memory card → Erase everythingReplacing the S Pen nib Turning the device on and off Holding the deviceLocking and unlocking the device Adjusting the volumeSwitching to silent mode Icon Meaning Indicator iconsBasics Tapping Using the touch screenFinger gestures Double-tapping Tapping and holdingDragging Flicking PinchingControl motions Rotating the screenPanning to browse Panning to moveTilting Using Multi windowUsing a split screen Multi window Launching applications in a Multi window Creating a Multi window combination →CreateUsing the S Pen Pull out the S Pen from the slot to use itOpening a menu Undoing the last actionCapturing screenshots Launching Popup NoteLaunching Quick Command Selecting textPen Air View Selecting and capturing an imageUsing gesture commands Quick CommandAdding gesture commands Notifications Home screen Rearranging itemsAdding a new panel Setting wallpaperRearranging panels Moving a panelApplications screen Using widgetsLocked screen Rearranging applicationsUsing applications Changing the keyboard type HelpEntering text Entering uppercaseChanging language keyboards Entering text by voiceChanging the keyboard type HandwritingConnecting to a Wi-Fi network Adding accounts Setting up accountsSetting up user profiles Removing accountsConnecting as a media device Connecting with Samsung KiesConnecting with Windows Media Player Transferring filesSetting a password Setting a patternSetting a PIN Securing the deviceUpgrading with Samsung Kies Upgrading the deviceUnlocking the device Upgrading over the airMaking calls CommunicationPhone During a call Finding contactsMaking an international call Sending a messageReceiving calls Video calls Listening to a voice message Swapping imagesSearching for contacts ContactsManaging contacts Importing and exporting contacts Displaying contactsMoving contacts Favourite contacts Contact groupsSending messages MessagesBusiness card Deleting groupsViewing incoming messages Setting up email accountsSending scheduled messages Sending messages Reading messages Google Mail Hangouts LabelsGoogle+ PhotosWeb & network InternetSaved pages ChromeHistory LinksBluetooth Syncing with other devicesSending and receiving data Pairing with other Bluetooth devicesScreen Mirroring Sharing files Samsung LinkSending files Playing files on a remote deviceManaging contents on a web storage service Group PlaySmart Remote Setting the device as a remote control for a TVCustomising remote control settings Playing music MediaMusic Playing music by mood Setting a song as ringtone or alarm toneCreating playlists Taking a photo CameraTaking photos Camera etiquetteTap →Scene mode Scene modeShooting mode Tap →Shooting modePanoramic photos Tap →Shooting mode →PanoramaTaking videos Taking a videoRecording mode Configuring settings for Camera Zooming in and outMedia Shortcuts Viewing images using the motion featureGallery Viewing imagesEditing images Playing videosTrimming segments of a video Favourite imagesDeleting images Setting as wallpaperUsing Tag Buddy Sharing imagesPaper Artist PS Touch VideoDeleting videos Using Popup Video playerVideo Editor Sharing videosUploading videos YouTubeWatching videos Application & media stores Play StoreSamsung Apps SuggestPlay Books Game HubMusic Hub Play Games Play MoviesPlay Music Learning Hub Play NewsstandVideo Hub Utilities Selecting note templatesComposing notes Using productivity tools Inserting multimedia files or a voice recordingBrowsing notes Viewing a notePlanner Creating events or tasksChanging calendar type Syncing with Google CalendarHandwriting in month view Searching for events or tasksDropbox Polaris OfficeDrive Backing up or restoring data CloudSyncing with the Samsung account Syncing with DropboxStopping alarms AlarmSetting alarms Deleting alarmsVoice World ClockCalculator Creating clocksSearching the device Using wake-up commands on the locked screenGoogle Search scopeGoogle Now Voice SearchMy Files Downloads Searching for locations Travel & localMaps Getting directions for a destinationWi-Fi SettingsAbout Settings Setting Wi-Fi sleep policyWi-Fi Direct Data usageMore settings Nearby devices Blocking modeHands-free mode Screen MirroringCall Call settingsCall accessories Answering/ending callsAdditional settings Ringtone and sound settingsVideo call settings Ringtones and keypad tonesVoicemail Internet call settingsSound Smart screen DisplayWallpaper Default applications Power saving modeBattery StorageLock screen UsersLocation Security Account Registration Add or view your Samsung accountSet up SIM card lock Language DefaultLanguage and input Samsung keyboardGoogle voice typing Voice searchText-to-speech options Backup and resetAdd account Pointer speedMotion Voice controlAccessories Date and timeAccessibility Answering and ending callsText-to-speech options Google SettingsAbout device Troubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2014. Rev.1.0
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GT-N8020EAATLA, GT-N8020ZWAOMN, GT-N8020EAAOMN, GT-N8020EAATMN, GT-N8020EAACNX specifications

The Samsung GT-N8020EAASEB and GT-N8020ZWASEB are part of the Galaxy Note series, known for their impressive hardware and capabilities designed for both productivity and entertainment. Launched as a premium device, these tablets offer a variety of features that cater to business professionals and casual users alike.

One of the standout features of the GT-N8020 series is its large 10.1-inch display. With a Full HD resolution of 1280 x 800 pixels, the screen delivers vibrant colors and sharp images, making it ideal for watching videos, browsing the web, or reading documents. The Super AMOLED technology enhances the viewing experience with deeper blacks and brighter colors, offering an immersive visual experience.

Powering the GT-N8020 series is a robust dual-core processor, optimized for multitasking. With 2GB of RAM, these devices can easily handle multiple applications running simultaneously. Whether you are drawing, taking notes, or editing documents, the performance remains smooth and responsive. The integrated S Pen is another highlight, providing a natural writing experience with pressure sensitivity, allowing users to take notes or sketch with precision.

In terms of storage, the GT-N8020EAASEB and GT-N8020ZWASEB come with ample space for apps, media, and files. Users can choose for models with either 16GB or 32GB of internal storage. Additionally, a microSD card slot supports further expansion, accommodating up to 64GB, which is particularly useful for those who require additional space for large files and multimedia.

Connectivity options are extensive, with Wi-Fi, Bluetooth, and even optional 4G LTE capabilities, ensuring that users can stay connected wherever they go. The presence of GPS enhances location-based services, making it a suitable companion for travelers.

Battery life is another significant advantage of the GT-N8020 devices. They come equipped with a substantial battery capacity that can easily last a full day of regular usage. The inclusion of Samsung’s power management features further optimizes the usage, ensuring that you can work, play, and connect without worrying about constantly recharging.

Overall, the Samsung GT-N8020EAASEB and GT-N8020ZWASEB are excellent tablets that blend performance, functionality, and entertainment. With their professional-grade features, they are designed to meet a wide range of user needs, making them a compelling choice in the tablet market. Whether for work or leisure, these devices deliver a top-notch experience.
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