Samsung GT-I9305OKDTLA Your device is hot to the touch, Photo quality is poorer than the preview

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Troubleshooting

Your device is hot to the touch

When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

•Charge the battery or replace it with a battery that is fully charged.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an application that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

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Contents User Manual GT-I9305About this manual Copyright Instructional iconsAbout this manual ABOUT DIVX VIDEO TrademarksABOUT DIVX VIDEO-ON-DEMAND Basics Table of ContentsGetting started CommunicationTable of Contents SettingsTroubleshooting MediaGetting started Device layoutButtons PowerVolume Getting startedPackage contents Installing the SIM or USIM card and battery 3 Push the SIM or USIM card into the slot until it locks in place Removing the SIM or USIM card and battery Remove the back cover. Pull out the batteryCharging the battery Charging with the chargerChecking the battery charge status Reducing the battery consumption Inserting a memory cardRemoving the memory card Turning the device on and off Formatting the memory cardSwitching to silent mode Adjusting the volumeHolding the device Basics Indicator iconsIcon Meaning Using the touch screen BasicsTapping Finger gesturesTapping and holding Double-tapping DraggingFlicking Rotating the screen Control motionsPinching Picking up Holding to earTurning over Panning to browseTurn over the device to mute ringtone or pause media playback Tilting Palm motionsSweeping Activating Multi Window Using the Multi Window panelCovering Sharing files Using Multi Window applicationsUsing the same application in two windows Creating a paired windowNotifications Rearranging items Home screenChanging the Home screen mode Adding an application iconMoving an item Setting wallpaperRearranging panels Removing an itemLocked screen Using widgetsUsing the setting shortcut widget Locking and unlocking the deviceAdding widgets Rearranging applications Applications screenOrganising with folders Sharing applications Installing applicationsUninstalling applications Disabling applicationsOpening an application Using applicationsHelp Opening from recently-used applicationsChanging the keyboard type Using the Samsung keyboardEntering text Changing the keyboard layoutChanging language keyboards Entering text by voiceChanging the keyboard type HandwritingJoining Wi-Fi networks Connecting to a Wi-Fi networkTurning Wi-Fi on and off Adding Wi-Fi networksForgetting Wi-Fi networks Setting up accountsActivating Wi-Fi CERTIFIED Passpoint Adding accountsConnecting as a media device Connecting with Samsung KiesConnecting with Windows Media Player Transferring filesSetting a pattern Setting a face unlockSecuring the device Upgrading the device Setting a PINSetting a password Unlocking the device→ Update now Upgrading over the airMaking calls CommunicationPhone Making a callDuring a call Finding contactsMaking an international call CommunicationViewing call logs Adding contactsSending a message Fixed dialling numberRejecting a call Receiving callsAnswering a call Automatically rejecting calls from unwanted numbersMaking a video call Video callsCall forwarding During a video callListening to a voice message Swapping imagesManaging contacts Setting a speed dial numberContacts Creating a contactMoving contacts Searching for contactsDisplaying contacts Moving contacts to GoogleContact groups Importing and exporting contactsFavourite contacts Importing contactsSending messages MessagingBusiness card Sending a message or email to a group’s membersSending scheduled messages Setting up email accountsEmail Viewing incoming messagesSending scheduled messages Google Mail Reading messagesTap →Add Cc/Bcc to add more recipients Tap →Settings to change the Google Mail settingsAccess additional options Delete the message Mark the message as unreadGoogle+ HangoutsLabels Photos ChatONViewing webpages Web & networkInternet Opening a new pageSaved pages ChromeHistory LinksBluetooth Syncing with other devicesScreen Mirroring Pairing with other Bluetooth devicesSending and receiving data Samsung Link Group PlayReading information from an NFC tag Making a purchase with the NFC featureSending data via Android Beam S Beam Playing music MediaMusic Adjust the volumePlaying music by mood Setting a song as ringtone or alarm toneCreating playlists MediaLaunching Camera on the locked screen CameraCamera etiquette Scene mode Taking photosTaking a photo Tap →Scene modeShooting mode Applying filter effects Panoramic photosTap →Panorama Taking a video Taking videosRecording mode Configuring settings for Camera Zooming in and outLocation tag Attach a GPS location tag to the photo Shortcuts Tap →Edit shortcutsPlaying videos GalleryViewing images Trimming segments of a videoModifying images Editing imagesFavourite images Deleting images Setting as wallpaperUsing Tag buddy Sharing imagesShare the image Paper ArtistSelect an existing image Take a photoDeleting videos VideoSharing videos Watching videos Using Popup Video playerYouTube Uploading videosFlipboard Application & media stores Play StoreS Suggest Samsung Apps GALAXY AppsApplication & media stores Play Movies & TV Game HubPlay Books Play MusicUse this application to download and play games Play GamesPlay Newsstand Tap Play Games on the Applications screenS Memo UtilitiesComposing memos Converting handwriting to text Browsing memosInserting multimedia files or a voice recording Utilities→Export Viewing a memo→Set as S Planner Creating events or tasksAttaching memos to a date Syncing with Google CalendarSearching for events or tasks DriveChanging calendar type Deleting events or tasksCloud DropboxSyncing with the Samsung account Backing up or restoring data ClockSyncing with Dropbox Stopping alarms AlarmSetting alarms Deleting alarmsStopwatch TimerCalculator Desk clockRecording voice memos Voice RecorderPlaying voice memos Managing voice memos S VoiceSaving files with contextual tags Hands-free mode Using wake-up commands on the locked screenGoogle Searching the deviceGoogle Now Voice SearchMy Files Viewing filesSearching for a file DownloadsAdding shortcuts to folders KNOX Searching for locations Travel & localMaps Getting directions for a destinationWi-Fi SettingsAbout Settings Setting Wi-Fi sleep policyWi-Fi Direct BluetoothSetting Network notification SettingsData usage LocationPrinting Default messaging appMore networks Mobile networksNearby devices DeviceS Beam Screen MirroringMulti window DisplayScreen mode LED indicator Lock screenNotification panel WallpaperFont Easy modeAccessibility Answering/ending callsText-to-speech options Call Call accessoriesCall alerts Additional settings Ringtones and keypad tonesBlocking mode DefaultControls Language and inputGoogle voice typing Voice recogniserText-to-speech options Voice controlVoice search Pointer speedPalm motion MotionsSmart screen Accounts Backup and resetGeneral CloudBattery AccessoriesDefault applications Application managerStorage Power saving modeSecurity Set up SIM card lock Security policy updatesGoogle Settings About deviceYour device displays network or service error messages TroubleshootingYour device does not turn on The touch screen responds slowly or improperly Your device freezes or has fatal errorsTroubleshooting Calls are not connectedThe battery depletes faster than when first purchased The battery icon is emptyThe battery does not charge properly For Samsung-approved chargers Sound echoes during a callYour device is hot to the touch Error messages appear when launching the cameraError messages appear when opening multimedia files Photo quality is poorer than the previewAnother Bluetooth device is not located Your device cannot find your current locationData stored on the device has been lost A small gap appears around the outside of the device caseEnglish EU. 10/2014. Rev.1.0

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