Samsung SM-G360FZWAXEF Troubleshooting, Your device displays network or service error messages

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Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

The battery may not be inserted properly. Insert the battery again.

Wipe both gold-coloured contacts and insert the battery again.

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Contents SM-G360F Table of Contents Messages & email Read me first Instructional icons Package contents Getting startedDevice layout Buttons Using the SIM or Usim card and battery Installing the SIM or Usim card and batteryGetting started Removing the SIM or Usim card and battery Charging the battery Reducing the battery consumption Using a memory card Installing a memory card→Settings →Storage →Unmount SD card Removing the memory cardFormatting the memory card → Erase everythingTurning the device on and off Locking and unlocking the screenTapping Using the touch screenBasics Double-tapping Tapping and holdingDragging Flicking Spreading and pinchingHome screen layout Home screenHome screen options Apps screen Indicator icons Icon MeaningUsing the notifications panel Notifications panelClosing an app Using the quick setting buttonsOpening apps Installing or uninstalling apps Installing appsSamsung Galaxy Apps Play StoreEnabling apps Uninstalling or disabling appsManaging apps Entering text Keyboard layoutChanging the input language Changing the keyboard layoutUsing additional keyboard functions Copying and pastingScreen capture My FilesViewing help information Power saving featureUltra power saving mode Wi-Fi Network connectivityMobile data Tap ConnectAbout tethering and mobile hotspots Using the mobile hotspotTethering and Mobile hotspot Using USB tethering Using Bluetooth tetheringTick Bluetooth tethering Tick USB tetheringManaging the Home screen PersonalisingManaging the Home and Apps screens Managing the Apps screen Managing panelsChanging the sorting method Hiding appsSetting wallpaper and ringtones Setting wallpaperChanging ringtones Tap Set as wallpaper or DoneUsing backup accounts PasswordChanging the screen lock method Transferring data from your previous deviceUsing Smart Switch with computers Using Samsung Smart SwitchUsing Smart Switch Mobile Setting up accounts Using Samsung KiesAdding accounts Removing accountsPhone Making callsMaking calls from call logs or contacts list Making an international callReceiving calls Options during callsDuring a video call Contacts Adding contactsImporting and exporting contacts Moving contacts from other devicesTap →Add shortcut to home screen Searching for contactsAdding shortcuts for contacts to the Home screen Messages & email MessagesSending messages Viewing incoming messagesSetting up email accounts Sending emailsReading emails Taking photos or recording videos CameraBasic shooting Shooting modes AutoBeauty face Launching Camera on the locked screenPanorama Best photoContinuous shot SportsCamera settings Storage location Select the memory location for storage Viewing content on the device GalleryCreating events or tasks Useful apps and featuresPlanner Internet Syncing events and tasks with your accountsVideo Playing videosWorld clock AlarmClock Timer CalculatorStopwatch Deleting clocksMemo RadioListening to the FM radio Composing memosScanning radio stations Playing voice memos Voice RecorderRecording voice memos Google apps Google Settings Play NewsstandPlay Games DriveBluetooth About BluetoothSending an image Pairing with other Bluetooth devicesSending and receiving data Wi-Fi Direct Unpairing Bluetooth devicesAbout Wi-Fi Direct Connecting to other devicesEnding the device connection Using the NFC feature About NFCMaking a purchase with the NFC feature Sending dataConnecting to a printer Printing contentMobile printing Adding printer plug-insDevice & data manager Upgrading the deviceUpgrading over the air Upgrading with Samsung KiesDevice MTP Connecting as a media deviceTransferring files between the device and a computer Backing up and restoring data Connecting with Samsung KiesTap Backup and reset and tick Back up my data Performing a data reset Settings About SettingsWi-Fi Setting Wi-Fi sleep policyTethering and Mobile hotspot BluetoothFlight mode Data usage LocationMore networks Default messaging appPrinting Sound Mobile networksDisplay WallpaperAnswering/ending calls Lock screenCall Ringtones and keypad tones Additional settingsApplication manager Add account Backup and resetAccessibility Text-to-speech options Default Language and inputLanguage Samsung keyboardGoogle voice typing Keyboard swipePointer speed Date and timeText-to-speech options Battery StorageSet up SIM card lock SecurityAbout device Troubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright
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SM2G360FZWAETL, SM2G360FHAAVDH, SM-G360FZSAETL, SM-G360FZSABGL, SM-G360FHAAXEC specifications

The Samsung SM2G360FHAABGL, SM2G360FZSABGL, SM-G360FHAABGL, SM-G360FZWABGL, and SM2G360FZWABGL are part of Samsung's Galaxy series, designed to cater to the mid-range smartphone market. These models are well-regarded for their balance of performance, features, and affordability.

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Camera capabilities are also noteworthy in the Galaxy series. They typically include a primary rear camera with varying megapixels, allowing users to capture clear and detailed photos. The addition of features such as autofocus, LED flash, and various shooting modes enhances the photography experience, while front-facing cameras support selfie enthusiasts with decent performance for video calls and personal captures.

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