Samsung SM-G360FZWASFR, SM-G360FZSAXEF, SM-G360FHAASFR Touch screen responds slowly or improperly

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Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings →Backup and reset →Factory data reset →Reset device →Erase everything. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents SM-G360F Table of Contents Messages & email Read me first Instructional icons Getting started Package contentsDevice layout Buttons Installing the SIM or Usim card and battery Using the SIM or Usim card and batteryGetting started Removing the SIM or Usim card and battery Charging the battery Reducing the battery consumption Installing a memory card Using a memory cardRemoving the memory card →Settings →Storage →Unmount SD cardFormatting the memory card → Erase everythingLocking and unlocking the screen Turning the device on and offUsing the touch screen BasicsTapping Tapping and holding DraggingDouble-tapping Spreading and pinching FlickingHome screen Home screen layoutHome screen options Apps screen Icon Meaning Indicator iconsNotifications panel Using the notifications panelUsing the quick setting buttons Opening appsClosing an app Installing apps Installing or uninstalling appsSamsung Galaxy Apps Play StoreUninstalling or disabling apps Managing appsEnabling apps Keyboard layout Entering textChanging the input language Changing the keyboard layoutCopying and pasting Using additional keyboard functionsMy Files Screen capturePower saving feature Ultra power saving modeViewing help information Network connectivity Wi-FiMobile data Tap ConnectUsing the mobile hotspot Tethering and Mobile hotspotAbout tethering and mobile hotspots Using Bluetooth tethering Using USB tetheringTick Bluetooth tethering Tick USB tetheringPersonalising Managing the Home and Apps screensManaging the Home screen Managing panels Managing the Apps screenChanging the sorting method Hiding appsSetting wallpaper Setting wallpaper and ringtonesChanging ringtones Tap Set as wallpaper or DonePassword Using backup accountsChanging the screen lock method Transferring data from your previous deviceUsing Samsung Smart Switch Using Smart Switch MobileUsing Smart Switch with computers Using Samsung Kies Setting up accountsAdding accounts Removing accountsMaking calls PhoneMaking calls from call logs or contacts list Making an international callOptions during calls Receiving callsDuring a video call Adding contacts ContactsImporting and exporting contacts Moving contacts from other devicesSearching for contacts Adding shortcuts for contacts to the Home screenTap →Add shortcut to home screen Messages Messages & emailSending messages Viewing incoming messagesSending emails Setting up email accountsReading emails Camera Basic shootingTaking photos or recording videos Auto Shooting modesBeauty face Launching Camera on the locked screenBest photo PanoramaContinuous shot SportsCamera settings Storage location Select the memory location for storage Gallery Viewing content on the deviceUseful apps and features PlannerCreating events or tasks Syncing events and tasks with your accounts InternetPlaying videos VideoAlarm ClockWorld clock Calculator TimerStopwatch Deleting clocksRadio MemoListening to the FM radio Composing memosScanning radio stations Voice Recorder Recording voice memosPlaying voice memos Google apps Play Newsstand Google SettingsPlay Games DriveAbout Bluetooth BluetoothPairing with other Bluetooth devices Sending and receiving dataSending an image Unpairing Bluetooth devices Wi-Fi DirectAbout Wi-Fi Direct Connecting to other devicesEnding the device connection About NFC Using the NFC featureSending data Making a purchase with the NFC featurePrinting content Connecting to a printerMobile printing Adding printer plug-insUpgrading the device Device & data managerUpgrading over the air Upgrading with Samsung KiesConnecting as a media device Transferring files between the device and a computerDevice MTP Connecting with Samsung Kies Tap Backup and reset and tick Back up my dataBacking up and restoring data Performing a data reset About Settings SettingsWi-Fi Setting Wi-Fi sleep policyBluetooth Flight modeTethering and Mobile hotspot Location Data usageDefault messaging app PrintingMore networks Mobile networks SoundWallpaper DisplayLock screen CallAnswering/ending calls Additional settings Application managerRingtones and keypad tones Backup and reset AccessibilityAdd account Text-to-speech options Language and input DefaultLanguage Samsung keyboardKeyboard swipe Google voice typingDate and time Text-to-speech optionsPointer speed Storage BatterySecurity Set up SIM card lockAbout device Your device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright
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SM2G360FZWAETL, SM2G360FHAAVDH, SM-G360FZSAETL, SM-G360FZSABGL, SM-G360FHAAXEC specifications

The Samsung SM2G360FHAABGL, SM2G360FZSABGL, SM-G360FHAABGL, SM-G360FZWABGL, and SM2G360FZWABGL are part of Samsung's Galaxy series, designed to cater to the mid-range smartphone market. These models are well-regarded for their balance of performance, features, and affordability.

At the heart of these devices, you'll find a robust performance setup featuring a reliable processor that ensures smooth multitasking and responsiveness. The integration of a quad-core or octa-core processor allows users to run applications seamlessly while enjoying gaming and multimedia experiences without experiencing significant lag.

The display technology utilized in these models showcases Samsung's well-known Super AMOLED screens, characterized by vibrant colors, deep blacks, and excellent viewing angles. This makes the devices perfect for consuming media, gaming, and browsing the web. With a display size around 5 inches, the smartphones strike a fine balance between comfortable handling and an immersive viewing experience.

Camera capabilities are also noteworthy in the Galaxy series. They typically include a primary rear camera with varying megapixels, allowing users to capture clear and detailed photos. The addition of features such as autofocus, LED flash, and various shooting modes enhances the photography experience, while front-facing cameras support selfie enthusiasts with decent performance for video calls and personal captures.

In terms of connectivity, these smartphones come equipped with 4G LTE capabilities, ensuring faster internet browsing and streaming services. Besides, they support dual SIM functionality, which is a significant advantage for users who require both personal and professional lines.

On the software front, the devices run on Samsung's One UI interface based on Android. This interface is user-friendly, offering customization options and a range of features designed to enhance usability. Regular software updates and security patches from Samsung further enhance user confidence in their device.

Battery life is another strong suit, with these models typically featuring a battery capacity that supports all-day usage. Efficient power management, combined with the battery's capacity, translates to extended periods without needing a recharge.

In summary, the Samsung SM2G360FHAABGL, SM2G360FZSABGL, SM-G360FHAABGL, SM-G360FZWABGL, and SM2G360FZWABGL series stand out for their reliable performance, vibrant displays, solid camera capabilities, and ample battery life. These features make them suitable for everyday use, appealing to a wide audience searching for quality smartphones without breaking the bank.
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