Samsung YP-R1JCS/EDC manual Cannot, My player, Files or data are, Missing, Correctly during, Touch

Appendix > Troubleshooting 79

Problem	Solution
	•	Check if the USB cable is correctly
		connected. Reconnect it.
I cannot	•	Check if you have Windows Media Player
		11 or higher installed on your PC. If you
download files to
		are using old versions, download Windows
my player.
		Media Player 11 or higher.
	•	Check if the memory is full.
	•	Press the reset button to reset your player.
	Check if you disconnected the USB cable while
Files or data are	transferring files or data. This can cause data
	loss or fatal errors in your player. Samsung is
missing.
	not responsible for any damages resulting from
	data loss.
The playing time	This is normal if the currently playing file is of the
does not display
correctly during	VBR (Variable Bit Rate) format.
playback.
The file name	Change the language setting in <Settings> →
does not display
	<Language> → <Contents>.
correctly.
My player is	Charging the battery can heat up your player. It
getting hot to the
	does not affect the player's life or capabilities.
touch.

Problem	Solution
My player does
not play a video	Retransfer the video file with EmoDio.
file but display an
error message.
	•	Check if you are connecting to Bluetooth-
		certified stereo headsets. Your player does
		not support mono hands-free headsets.
The Bluetooth	•	If you restart your player, stereo headset, or
wireless		mobile phone, the Bluetooth connection may
connection is not		be ended. Reconnect again.
established.	•	If you are connecting to a mobile phone, the
		connection with a Bluetooth stereo headset
		must be ended. Check if a stereo headset is
		connected with your player.