Samsung HT-C420/XEF, HT-C420/EDC, HT-C420/XEN, HT-C420/XEE manual Other Information, Troubleshooting

Page 34

Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly?

 

• Is the disc severely damaged?

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 3.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

• Have you selected the mode (DVD RECEIVER/TV) functions of the remote control (DVD RECEIVER/TV)

 

correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

• A poorly manufactured disc may not be playable.

picture is shaking.

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

function is selected.

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

34 English

HT-C420-EUR_ENG-0503.indd 34

2010-05-03 ￿￿ 5:03:42

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Contents Digital Home Cinema System Safety Warnings Safety InformationEnglish Accessories PrecautionsCheck for the supplied accessories below Handling and Storing Discs Holding discsDisc Storage LicenceContents Contents Region Code Disc Types and CharacteristicsGetting Started Icons that will be used in manualCD-R Discs Disc types that can be playedDisc Types And Disc Format CD-R MP3 DiscsSupported Formats DivX DVD±R/±RW, CD-R/RW DiscsDivX Digital internet video express FormatAVI Disc Tray Front PanelDescription DisplayRear Panel Tour of the Remote Control Remote controlIf the TV turns off, the setting is complete Setting the Remote ControlBattery size AAA  The remote control will work on a Samsung TV by defaultConnecting the Speakers ConnectionsFront Speaker R Connecting The SpeakersSpeaker Components SubwooferMethod 2 Component Video Connecting the Video Out to your TVChoose one of the four methods for connecting to a TV Method 3 Scart Europe onlyUsing Anynet+HDMI-CEC Hdmi Auto Detection FunctionConnecting the FM Antenna FM Antenna suppliedConnecting Audio from External Components AUX Connecting an External Analogue ComponentOptical Connecting an External Digital Component White RedSetting the Setup menu SetupBefore Starting Initial Setting Press the Exit button to exit the setup menuBD Wise ResolutionTV Aspect Hdmi FormatEQ Optimizer Initial SettingDivXR Registration AudioParental Rating Change PasswordProduct Information Disc Playback Will appear when an invalid button is pressedBasic Functions Audio CDCD-DA/MP3/WMA PlaybackSkipping Scenes/Songs Rotate FunctionForward/Reverse Search Slow Motion PlayStep Motion Play Using the Title MenuUsing the Disc Menu Minute Skip functionDVD/DivX Repeat Repeat PlaybackCD/MP3 Repeat Selecting the Audio Language Displaying Disc InformationTools menu Angle Function Sound ModeSelecting the Subtitle Language Caption FunctionSound Virtual Sound DSP Digital Signal Processor/EQPress the S.VOL button Using buttons on the Remote Control Setting Mono/StereoPresetting Stations Using buttons on the productSafe USB Removal Playing Media Files using the USB Host FeatureUSB Function CD RippingTroubleshooting Other InformationLanguage code list Check/RemedyFront speaker output SpecificationsAmplifier Speaker Subwoofer output 134W3 Frequency rangeSamsung Correct disposal of batteries in this product
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HT-C420/XEF, HT-C420/XEE, HT-C420/XEN, HT-C420/EDC specifications

The Samsung HT-C420/EDC and HT-C420/XEE are versatile home theater systems designed to elevate your audio-visual experience. With their sleek design and packed features, these systems are perfect for any home entertainment setup, delivering wide-ranging functionality and exceptional sound quality.

One of the standout features of the HT-C420 models is their 5.1 channel surround sound setup. This allows for an immersive audio experience, enabling users to enjoy their favorite movies, music, and games with the depth and richness that only surround sound can provide. Each speaker is strategically positioned to create a realistic soundstage, effectively placing users in the midst of their entertainment.

In terms of technologies, the HT-C420 integrates various audio processing formats, including Dolby Digital and DTS, which enhance audio fidelity and provide clarity across all sound frequencies. This compatibility makes it suitable for a wide range of media, ensuring that whether you are watching a blockbuster movie or listening to music, you receive the best possible sound quality.

The system also features a built-in DVD player, allowing direct playback of DVDs, CDs, and even MP3s, which makes it a multi-functional device right out of the box. The inclusion of HDMI output allows for easy connection to your television, ensuring high-definition video quality.

Another key characteristic of the HT-C420 is its USB connectivity. Users can plug in USB drives to play back their digital content directly, making it incredibly convenient for accessing music, videos, and photos without the need for additional devices.

In addition to its impressive audio and video capabilities, the HT-C420 home theater systems come with features like FM radio, which lets users tune into their favorite radio stations. The remote control functionality enhances usability, allowing you to adjust settings, sources, and volumes from the comfort of your couch.

With a sleek and modern design available in multiple finishes, the Samsung HT-C420/EDC and HT-C420/XEE systems not only deliver remarkable performance but also seamlessly blend with any home décor. Overall, these systems provide an excellent solution for those seeking to create a comprehensive home entertainment environment.
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