Samsung HW-H751/XE, HW-H751/EN, HW-F751/XN, HW-H750/EN, HW-F751/TK, HW-F751/EN manual Troubleshooting

Page 64

Troubleshooting

TROUBLESHOOTING

 

 

 

 

 

Before requesting service, please check the following.

 

HUB doesn't work p

 

The unit will not turn on.

 

 

 

 

 

 

 

Is the HUB

plugged

 

Is the power cord plugged into the outlet?

¼¼

 

Is the LAN cable con

 

Connect the power plug to the outlet.

 

 

 

 

wireless router and t

 

 

 

 

 

 

 

 

 

 

 

A function does not work when the button is pressed.

When the HUB is plu

HUB’s front

indicato

Is there static electricity in the air?

 

 

¼¼Disconnect the power plug and connect

 

 

it again.

operating properly?

 

 

 

 

 

 

 

 

 

 

 

Sound is not produced.

 

 

 

 

 

Is the Mute function on?

¼¼Press the Mute button to cancel the

 

 

Is the volume set to minimum?

function.

 

 

 

 

 

 

 

 

¼¼

 

Soundbar doesn't w

 

 

 

Adjust the Volume.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The remote control does not work.

 

 

Is the Soundbar plug

Are the batteries drained?

¼¼Replace with new batteries.

 

 

 

Is the distance between the remote

¼¼Move closer to the unit.

 

 

 

 

 

control and main unit too far?

 

 

 

 

 

 

 

 

 

 

The TV SoundConnect (TV pairing) failed.

 

 

 

 

Does your TV support TV

¼¼TV SoundConnect is supported by some

 

 

 

SoundConnect?

Samsung TVs released from 2012 on.

 

 

 

 

Check your TV to see if it supports TV

 

 

Is your TV firmware the latest version?

SoundConnect.

 

 

 

¼¼Update your TV with the latest firmware.

 

 

Does an error occur when connecting?

¼¼Contact the Samsung call centre.

 

 

Reset the TV MODE and connect again.

¼¼Press and hold the +# button for

 

 

 

 

5 seconds to reset the TV

 

 

 

 

 

SoundConnect connection.

 

 

 

 

 

 

The red LED on the subwoofer blinks and the subwoofer is not producing

 

 

sound.

 

 

 

 

 

Your subwoofer may not be connected

¼¼Try to connect your subwoofer again.

 

 

 

to the main body of the product.

(See Page 13)

 

 

 

 

 

 

 

 

The subwoofer drones and vibrates noticeably.

 

 

 

Try to adjust the vibration of your

¼¼Press the WOOFER button on your

 

 

 

subwoofer.

remote control to adjust its value

 

 

 

 

(between SW-6 and SW+6).

 

 

64

Image 64
Contents Wireless Audio Soundbar Features TV SoundConnectLicenses ++CopyrightSafety information PrecautionsENG Contents ++Safety Instructions and Troubleshooting Getting startedBefore reading the user’s manual ++Icons used in this manualDescriptions Front/Bottom panelRear Panel SPK ADD ButtonRemote control Remote Control Buttons and FunctionsSoundbar is a Samsung proprietary name ++Installing the Batteries in the Remote Control Connecting the Wireless Subwoofer ConnectionsCm away from the core Unlock and open the ferrite coreClicks Connecting an External Device using an Hdmi cable Hdmi OUT TVOptical Connecting to the AUX Assembling the cable clipInput mode FunctionsARC Hdmi OUT Connecting with Bluetooth Function ++To connect the Soundbar to a Bluetooth device++To disconnect the Bluetooth device from the Soundbar ++To disconnect the Soundbar from the Bluetooth deviceMore About Bluetooth ++Connecting with NFC and smart devices Connecting with NFC Function++Disconnecting NFC Functions Connecting with TV SoundConnect function ++Connecting a TV to the SoundbarFunctions ++Before you connect a USB DeviceUsing the Network Standby On function Using the Auto Power Link FunctionSoftware update ++Updating with USB++Auto update Installing the Samsung Multiroom App ++Accessing the Samsung Multiroom AppMultiroom Link ++Android or iOSDisconnect the Function Connection from the App Connecting Without a Wireless Router Not Included ++Connecting the Soundbar to Your Network with a LAN Cable++Connecting the Soundbar to Your Network via the WPS Method Follow the 1 to 3 steps as shown on the previous page. SeeSelect SamsungSpeaker 2013 or SamsungSoundbar Adding an Soundbar Connecting with a HUB Not Included Multiroom Link ENG Wireless router Adding a HUBRelocating the Soundbar Without a HUB With a HUB++Switching the input source Using the Samsung Multiroom App++Renaming a connected Soundbar ++Changing the sort order of listed Soundbar ++Grouping Soundbar ++Listening to Surround Sound Using Several Audio Devices Test and adjust speaker volume and press Done ++Playing a Song ++Sorting the song ++Creating a Playlist ENG ++Setting Presets ++Listening to a radio stationSelected radio station is added to the Presets list ++Setting the Default Radio Stations in Speaker Preset ++Searching for a Radio Station++Playing music from content providers ++Playing music from a selected devicePlaying Media Content Saved in a PC ++Samsung Link++Wireless Audio Multiroom for Desktop Multiroom Link Using the Multiroom Settings Menu ++Guide++Services Displays a list of available services++Speaker Settings Add SpeakerSoftware Auto Update Set the Software Auto Update setting to On++Clock ++Support ++Open Source Licenses ++App VersionTroubleshooting Properly in? nnected to Work properlyAkers RoperlyContact Samsung World Wide Poland
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HW-F751/XE, HW-F751/ZF, HW-H750/XN, HW-H751/XN, HW-H751/EN specifications

The Samsung HW-H750/ZF, HW-H751/ZF, and HW-F751/ZF are part of a premium line of soundbars known for enhancing the audio experience of home entertainment systems. These models are designed to deliver superior sound quality, showcasing advanced technologies and user-friendly features that cater to both audiophiles and casual listeners alike.

One of the standout features of these soundbars is their support for Dolby Digital and DTS digital surround sound technologies. This capability allows for an immersive audio experience, turning ordinary TV and movie viewing into a cinema-like experience. The soundbars are equipped with powerful built-in speakers, ensuring that listeners enjoy crystal-clear dialogue and deep bass when watching their favorite content.

The HW-H751/ZF model in particular offers a unique wireless subwoofer, allowing users to optimize their sound setups without the clutter of cables. This wireless subwoofer is designed to provide thumping bass that complements the soundbar's audio output, creating a more robust sound profile. The flexibility of wireless connectivity also allows for easier placement of the subwoofer in any part of the room.

Samsung's proprietary Technology, Surround Sound Expansion, enhances the dimensionality of audio by identifying the position of sound sources. This feature adds depth to the soundstage, making it feel as though sounds are coming from all around the room. Combined with the additional crystal-clear treble and enhanced bass options, users can customize their listening experience to suit their preferences.

These soundbars offer multiple connectivity options, including HDMI, optical, and auxiliary inputs, along with Bluetooth capability for wireless music streaming from various devices. This versatility ensures that users can easily connect their soundbar to diverse devices, ranging from televisions to smartphones.

Additionally, the design of the HW-H750/ZF, HW-H751/ZF, and HW-F751/ZF soundbars reflects a modern aesthetic, making them a stylish addition to any home theater setup. Their sleek and minimalistic design fits seamlessly with contemporary decor.

In summary, the Samsung HW-H750/ZF, HW-H751/ZF, and HW-F751/ZF soundbars provide a compelling blend of advanced audio technologies, powerful sound performance, and intuitive connectivity options. Whether for movie nights, music listening, or gaming, these soundbars represent a significant step up from standard TV speakers, delivering rich and immersive sound experiences for all users.