Samsung BD-H8900/ZF, BD-H8909S/ZG, BD-H8500/EN, BD-H8509S/ZG, BD-H8900/EN manual Problem Solution

PROBLEM	SOLUTION
	Go to the contents and find the section of the user manual
If you experience other prob-	that contains the explanations regarding the current prob-
lems.	lem, and follow the procedure once again.
	If the problem still cannot be solved, please contact your
	nearest Samsung authorised service centre.
The picture is noisy or distort-	Make sure that the disc is not dirty or scratched.
ed	Clean the disc.
	Check the connection between the TV and the HDMI jack of
No HDMI output.	the product.
	Check if your TV supports 576p, 720p, 1080i, 1080p HDMI
	input resolution.
	If random noise appears on the screen, it means that TV
Abnormal HDMI output screen.	does not support HDCP (High-bandwidth Digital Content
	Protection).
Play Multimedia files on network devices
I can see folders shared on	Multimedia list shows only files corresponding to the Vid-
network devices, but I cannot	eos, Photos, and Music categories. Files that do not corre-
see the files.	spond to these categories may not be displayed.
	Check if the network is stable.
	Check if the network cable is properly connected and if the
Video is played intermittently.	network is not overloaded.
	The wireless connection between the DLNA compatible
	device and the product is unstable. Check the connection.
	The IP address under the same subnetwork should be
Network connection between	unique. If they are not, IP interference can cause this phe-
	nomenon.
product and PC is unstable.
	Check if you have a firewall enabled. If so, disable the fire-
	wall function.