Samsung HTDS400RH/EDC, HT-DS400, HT-DS420S/XSH Before Calling for Service, Symptom Check/Remedy

Page 37

Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this DVD

 

 

player.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

•

the surface?

Play/Pause button is

Wipe the disc clean.

 

 

 

 

 

 

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step

 

motion playback.

 

• Are the speakers connected properly? Is the speaker setup

 

 

correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

 

 

Sound can be heard only

• When listening to a CD or radio, sound is output to the front

 

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

 

from a few speakers and

 

(Dolby Pro Logic II) on the remote control to use all six speakers.

not all six.

• Make sure that the DVD disc is 5.1-CH compatible.

• If you set C, SL, and SR to NONE in the speaker mode in the

 

 

audio setup of the setup screen, no sound is heard from the

 

 

center speaker and the front left and right speakers. Set C, SL,

 

 

and SR to SMALL.

 

 

 

 

 

 

 

Picture does not appear, sound

• Was the DVD player suddenly moved from a cold place to a warm

is not produced, or the disc

 

one? When condensation forms inside the player, remove the disc

 

and let the player stand for 1 or 2 hours with the power on. (You

tray opens 2 to 5 seconds later.

 

 

can use the player again after condensation disappears.)

 

 

 

 

 

 

 

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1

Surround Sound is not

 

CH Surround Sound is produced only if the disc is recorded with

 

5.1 channel sound.

produced.

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

 

the information display?

 

 

 

 

 

 

 

 

Symptom

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

•

Are the video cables connected properly?

 

 

 

 

 

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

 

 

 

 

 

 

The remote control does not

• Is the remote control being operated within its operation range of

•

angle and distance?

 

 

work.

Are the batteries exhausted?

 

 

 

 

 

 

 

 

• Have you select the mode(TV/DVD) functions of the remote

 

 

control (TV or DVD) correctly?

 

 

 

 

 

 

 

 

 

Audio language and

• Audio language and subtitles will not work for DVDs not containing

subtitles do not work.

 

them. And depending on the disc, they may work differently.

 

 

 

 

 

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

Aspect ratio cannot be

•

You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

changed.

 

 

ratio only. Refer to the DVD disc jacket and then select the

 

 

appropriate function.

 

 

 

 

 

 

 

 

 

Can't receive radio

•

Is the antenna connected properly?

 

 

 

 

 

 

 

broadcast.

• If the antenna's input signal is weak, install an external FM

 

antenna in an area with good reception.

• The main unit is not working.

 

 

 

 

 

 

 

 

 

 

 

 

• Turn off the power and hold the

button on the main unit for

(Example: The power goes out or

 

longer than 5 seconds.

 

 

strange noise is heard.)

 

 

 

 

 

 

 

 

 

• The DVD player is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

 

 

 

 

 

 

 

 

•While “NO DISC” message appears on the display of main unit, hold

The password for rating

the main unit's

button for longer than 5 seconds. “INITIALIZE”

level has been forgotten.

appears on the display and all settings will return to the default values.

• Press the POWER button.

 

Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

MISCELLANEOUS

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Contents Digital Home Cinema System Class 1 Laser Product Safety Warnings PrecautionsContents Disc Size Max. Playing Time Copy ProtectionCD-R Discs CD-R MP3 DiscsLinear PCM indicator External Audio Component Input ConnectorDTS Disc indicator DVD Audio indicator Mpeg indicator PRO Logic indicatorReplace the battery Remove the battery Insert two 1.5V AAARange of Operation of the Remote Control Insert Remote BatteriesConnecting the Speakers Selecting the Video Format For using the Scart cableMethod 1 Composite Video ............... Good Quality Method 2 Scart ............... Better QualityConnecting an External Analog Component Connecting an External Digital ComponentPress AUX on the remote control to select AUX 1 or AUX Cooling Fan Please observe the following cautions for your safetyFM antenna connection TerminalsPower supply Power cord intoPress the Power button to turn on the TV Press TV/VIDEO button to select Video modePress OPEN/CLOSE button to close the disc tray Press OPEN/CLOSE button to open the disc tray Load a discsTo stop playback Press Stop during playback Disc terminologyPress the Remain button MP3 -CD PlaybackPress Each time the Remain button is pressedJpeg File Playback Jpeg Press Slide Mode buttonPress To skip to the next slide To view the previous or next image with 9 windows, pressDivX Playback Fast/Slow Playback Displaying Disc InformationPress Info button Press and holdRepeat Playback Skipping Scenes/SongsBriefly press Press Repeat buttonPress Info button twice Repeat Playback Angle FunctionPress Cursor 2 button to move to Button at the end of the desired segmentZoom Function Remote controlPress EZ View button Press Enter button1Press Info button 1Press Info button twicePress the numeric buttons Press Cursor , 3 buttons to move to Chapter displayUsing the Title Menu Using Disc Menu‘Setup’ and then Stop modePress Menu Press Cursor43LB Adjusting the TV Aspect Ratio Screen Size43PS Press Cursor 3 button to move to ‘TV DISPLAY’ and thenEnter the password Then press Enter button Setting Parental Controls Rating LevelPress Menu button Setting the PasswordSetup screen Setting the Wallpaper Jpeg DVD VCDPress OPEN/ Close to close the disc tray Button to exitDVD Playback Mode AV Sync SetupPress the Menu Button while the disc tray is open Press the Menu buttonSetting the Test Tone Setting the Speaker ModePress Test Tone button To end the test tone, press Test Tone buttonPress Cursor button Setting the Delay TimeTo move to ‘Audio’ Then press EnterPress Sound Edit button and then press Cursor Setting the Audio Quality‘Audio’ and then press Enter buttonSound Field DSP/EQ Function Press Cursor , to adjust the ‘DRC’Stop mode, press Press Cursor button to Menu button Press DSP/EQ buttonPress PL II Mode button Dolby Pro Logic II ModeButtons to select the mode Dolby Pro Logic II EffectListening to Radio Presetting StationsAbout RDS broadcasting What information can RDS signals provide?PTY Program Type indication and PTY-SEARCH function Convenient Functions Adjusting Display BrightnessIndicator on the remote control flash Press the Mode button to make the TVWhen operating a TV with the remote control Symptom Check/Remedy Before Calling for ServiceHandling discs SpecificationsFront/Center/Rear speaker Subwoofer speaker HT-DS420And/or Disc Menu See Language Code List Memo
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HT-DS420RH/XFO, HTDS420RH/EDC, HTDS400RH/ELS, HT-DS420S/XSH, HTDS400RH/XFO specifications

The Samsung HTDS400RH/XFO, HTDS420RH/EDC, and HTDS400RH/EDC represent a notable lineup of home theater systems designed to deliver an immersive audio-visual experience. Each model showcases a combination of cutting-edge technologies and robust features aimed at enhancing your entertainment setup.

The HTDS400RH/XFO features a sleek and modern design, appealing to contemporary aesthetics while ensuring practicality. With a powerful output of around 1000 watts, it promises to fill your living space with rich, clear sound. Equipped with Dolby Digital technology, this model ensures a cinematic experience by producing multi-dimensional audio, which is instrumental for films, music, and gaming alike. Additionally, its HDMI ARC (Audio Return Channel) simplifies connectivity, allowing for easy integration with compatible TVs and streaming devices.

On the other hand, the HTDS420RH/EDC brings forward advanced wireless capabilities. Offering Bluetooth connectivity, users can stream music directly from their smartphones or tablets with ease. This model also supports various audio formats, ensuring versatility in playback options. The inclusion of a built-in speaker system further enhances sound quality, creating a surround sound experience that envelops the listener. Furthermore, the HTDS420RH/EDC is equipped with a user-friendly interface, making it easy for anyone to navigate and customize audio settings.

The HTDS400RH/EDC combines the best of both worlds, borrowing features from its counterparts while adding its distinct advantages. This model stands out with its multi-room functionality, allowing users to connect additional speakers throughout their home for an extensive audio experience. This wireless technology paves the way for effortless control over sound distribution without messy cables.

All three models support various input options, including USB ports and auxiliary inputs, making it convenient to connect external devices. Their sleek remote controls not only offer comfort and accessibility but are also equipped with customizable settings for individual preferences.

In summary, the Samsung HTDS400RH/XFO, HTDS420RH/EDC, and HTDS400RH/EDC embody advanced home theater technology with features aimed at providing superior sound quality and versatility. Their innovative designs and robust functionality make them excellent choices for anyone looking to elevate their home entertainment experience. With these systems, you'll feel as if you're right in the heart of the action, whether watching a blockbuster movie, listening to your favorite album, or engaging in intense gaming sessions.
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