Samsung HT-DM150, HTDM150RH/ELS manual Before Calling for Service, Symptom Check/Remedy

Symptom

Check/Remedy

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

Playback does not start.

• Check the region number of the DVD.

DVD discs purchased from abroad may not be playable.

• CD-ROMs and DVD-ROMs cannot be played on this DVD

player.

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is

• Wipe the disc clean.

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step

motion playback.

• Are the speakers connected properly? Is the speaker setup

correctly customized?

• Is the disc severely damaged?

Sound can be heard only

• When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

from a few speakers and

(Dolby Pro Logic II) on the remote control to use all six speakers.

not all six.

• Make sure that the DVD disc is 5.1-CH compatible.

• If you set C, SL, and SR to NONE in the speaker mode in the

audio setup of the setup screen, no sound is heard from the

center speaker and the front left and right speakers. Set C, SL,

and SR to SMALL.

Picture does not appear, sound

• Was the DVD player suddenly moved from a cold place to a warm

is not produced, or the disc

one? When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on. (You

tray opens 2 to 5 seconds later.

can use the player again after condensation disappears.)

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1

Surround Sound is not

CH Surround Sound is produced only if the disc is recorded with

5.1 channel sound.

produced.

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

the information display?

Symptom

Check/Remedy

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

The remote control does not

angle and distance?

work.

• Are the batteries exhausted?

• Have you select the mode(TV/DVD) functions of the remote

Audio language and

• Audio language and subtitles will not work for DVDs not containing

subtitles do not work.

them. And depending on the disc, they may work differently.

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

Aspect ratio cannot be

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

changed.

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

ratio only. Refer to the DVD disc jacket and then select the

appropriate function.

Can't receive radio

• Is the antenna connected properly?

broadcast.

• If the antenna's input signal is weak, install an external FM

antenna in an area with good reception.

• The main unit is not working.

• Turn off the power and hold the

button on the main unit for

(Example: The power goes out or

longer than 5 seconds.

strange noise is heard.)

• The DVD player is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

The password for rating

• While the player is in the stop mode, hold the main unit's

button for

longer than 5 seconds. “INITIAL” appears on the display and all

level has been forgotten.

settings will return to the default values.

• Press the POWER button.

Using the RESET function will erase all stored settings.

Do not use this unless necessary.