Symptom | Check/Remedy |
Video is played | • Check if the network is stable. |
intermittently. | • Check if the network cable is properly connected and if the network is not overloaded. |
| • The wireless connection between the server and the product is unstable. |
| Check the connection. |
The AllShare Play | • IP address under the same subnetwork should be unique, otherwise IP collision can |
connection between the TV | results in such a phenomenon. |
and PC is unstable. | • Check if you have a firewall enabled. |
| If so, disable the firewall function. |
| |
I cannot connect to the | • Test whether the network connection is successful by using the Network Status function. |
• Check whether a USB memory device is connected to the product. | |
| • The memory device must have at least 1GB of free space to accommodate the |
| service. |
| You can check the available size in BD Data Management. (See page 53) |
| • See if the |
| • If all above fails, contact the contents provider or update to the latest firmware. |
When using the | • The memory device must have at least 1GB of free space to accommodate the |
service, an error occurs. | service. |
| You can check the available size in BD Data Management. (See page 53) |
NOTE
When the factory default settings are restored, all stored user BD data will be deleted.
English 59
07 Appendix