Samsung LH55UDEPLBB/NG, LH55UDEPLBB/EN, LH46UDEPLBB/EN, LH46UDEPLBB/NG manual 135, Problem

Page 135

Problem

Possible Solution

The connected device is not displayed.

•• Check whether or not the device supports Anynet+ functions.

•• Check whether or not the HDMI cable is properly connected.

•• Check whether Anynet+ (HDMI-CEC)is set to On in the System menu.

•• Search Anynet+ devices again.

•• Anynet+ requires an HDMI connection. Make sure the device is connected to your product with an HDMI cable.

•• Some HDMI cables may not support Anynet+ functions.

•• If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected, please repeat the device scan.

135

Image 135
Contents UD46E-P UD55E-P UD55E-S Table of contents Screen Adjustment Sound Adjustment Specifications Copyright Before Using the ProductPower off the product and computer Safety PrecautionsCleaning SymbolsStorage Electricity and SafetyInstallation Install the product in a kitchen or near a kitchen counter Sloped surface, etcProduct or cause a fire Operation Product failure, an electric shock or fire may result Output ports, etcPage Precautions when handling the panel Components Remote ControlPreparations Checking the ComponentsParts External sensor KITButtonsDescription Reverse Side Port DescriptionRJ45 Remote Control Power on the product Adjust the volumeChange the input source Quickly select frequently used functions To place batteries in the remote controlUsing the remote control Used in Anynet+ mode and multimedia modeConnection Using an IR Stereo Cable sold separately Other display product using the dedicated stereo cableReceived by both display products 1 Switching between portrait and landscape Installation on a Perpendicular WallVentilation Model name DimensionsInstallation on an Indented Wall Plane viewInstalling the Wall Mount Preparing before installing Wall-MountInstalling the Wall Mount Wall Mount Kit Specifications Vesa RS232C Cable Remote Control RS232CPin Signal Cable ConnectionPin No Standard Colour Signal LAN CableFemale Gnd Cross LAN cable PC to PC Connector RJ45Signal Direct LAN cable PC to HUBConnection ConnectionCommand type Value range Viewing control state Get control commandControlling Set control command CommandVolume control Power controlSetting the input source Set Input Source Input source controlInput Source An input source code to be set on a product Screen mode control PIP On/Off control Auto adjustment control PC and BNC onlyVideo Wall Mode Control Safety LockFull Natural Set Video Wall Video Wall OnSet Video Wall On/Off WallOn Same as above NakOff 10x10 Video Wall ModelSet Number 10x10 Video Wall Model 1 ~Connection using the D-SUB cable Analogue type Connecting and Using a Source DeviceBefore Connecting Connecting to a PCSound → set Hdmi Sound to Pcdvi Connection using a Dual-link DVI cableConnection Using an HDMI-DVI Cable Picture → set each screen mode to Text under Picture ModeConnection Using an Hdmi Cable Connection Using an DP CablePrecautions for using DP Connecting an External Monitor Connecting to a Video Device Connection Using the AV CableConnection Using the component Cable ――Sound → set Hdmi Sound to Avhdmi Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting to an Audio SystemConnecting the LAN Cable Information Changing the Input sourceSource Edit NameUninstallation Using MDCConnecting to MDC Using MDC via RS-232C serial data communications standardsMonitor Computer Connection using a direct LAN cable Using MDC via EthernetConnection using a cross LAN cable Schedule Template Home featurePlayer PlayerApproving the Lite server Approving a connected device from the serverTo specify the group Setting the current timeApproving the Premium server Setting the current time Network File Published ContentNetwork Channel Local ChannelAvailable features in the Player Menu items in the PlayerOption Name Operations Landscape / Portrait Player page Settings menuSettings Internal / USBSafely removes USB memory NoneWhen Content is Running Viewing the details of the content that is runningCurrent Time Picture Mode PlaylistMusic File Formats Compatible with Player Network Schedule MultiframeTemplate files and LFD.lfd files Contents Monitor Frequency is different from that of the monitor Video AudioFunctions not supported Flash Power PointCharts Vertical text Masked Image, Tiled Image content not supportedCompatible document file formats -- Extension .lfd Template filesCreation/editing/playback are only available Template Supported in Network Channel and LocalVideo File Formats Compatible with VideowallRestrictions Only one video Video file can be played per clientAvailable Available features in the Schedule ScheduleMenu items in the Schedule Editing a channel schedule Configuring channel schedulesMarket Available features in the TemplateTemplate Home → Template → Enter EConfiguring the background image/background music Entering textSelect the Edit Text window to enter text Save Cancel Configure Template Name and StoragePreview Device? message appears Clone ProductClone Product Home → Clone Product → Enter EPC Connection Cable ID SettingsID Settings Device IDDisplayPort daisy chain Select how you want to connect your devicesClone / Expand ――Connection Home → Video Wall → Enter E Video WallApply to Video WallFormat Video WallHorizontal x Vertical Screen PositionHome → Network Status → Enter E Network StatusNetwork Status Check the current network and Internet connectionPicture Mode Picture ModeHome → On/Off Timer → Enter E On/Off TimerOn Timer On/Off TimerHoliday Management Off TimerTicker More settingsMore settings Home → More settings → Enter EURL Launcher URL LauncherHome → URL Launcher → Enter E Screen Adjustment Menu m → Picture → Picture Mode → Enter EPicture Menu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → Colour Temperature → Enter E Colour TemperaturePoint Off / On White BalancePoint Menu m → Picture → White Balance → Enter EMenu m → Picture → Calibrated value → Enter E ――If Picture Mode is set to Calibration, Gamma is disabledGamma Calibrated valueAdvanced Settings Advanced SettingsPicture Mode Flesh Tone RGB Only ModeDynamic Contrast Black TonePicture Options Digital Clean View Off Mpeg Noise Filter Hdmi Black LevelFilm Mode Off Motion Plus Dynamic Backlight Picture OptionsOff / Low / Medium / High / Auto Digital Clean ViewColour Tone Mpeg Noise FilterAuto / Low / Normal Film ModeColour Tone Off Digital Clean View Mpeg Noise Filter Hdmi Black LevelDynamic Backlight Off Film Mode OffMotion Plus Dynamic BacklightPicture Size · Position ResolutionPicture Size Picture SizePosition Zoom/PositionPicture Size Available resolutions Off / 1024x768 / 1280x768 / 1360x768 ResolutionPC Screen Adjustment Auto Adjustment100 Reset PictureMenu m → Picture → Reset Picture → Enter E Picture OffOnScreen Display PIP SettingsOnScreen Display 101PIP 102Onscreen Menu Orientation Source Content OrientationDisplay Orientation 103Screen Burn Protection Screen Protection104 Auto Protection TimeTimer 105Screen Burn Protection Side Grey Pixel Shift Timer106 Immediate display107 Message DisplayMenu m → OnScreen Display → Menu Language → Enter E Reset OnScreen DisplayMenu Language 108109 Sound AdjustmentSpeaker Settings Reset Sound Hdmi SoundSound Output Speaker SettingsReset Sound 110Network type Network SettingsNetwork 111Network Settings Wired Connecting to a Wired Network112 113 Automatic Network Settings WiredManual Network Settings Wired Set Network type to Wired from the Network Settings114 Multimedia Device SettingsServer Network Settings Device NameAccessibility System115 116 SetupInitial settings System AccessibilityPlay via MagicInfo / URL Launcher 117118 Sleep TimerPower On Delay Time119 Auto Source SwitchingMax. Power Saving Power ControlAuto Power On PC module powerStandby Control Power ButtonAuto Power On Off PC module power Max. Power Saving 121Eco Sensor Eco Solution122 Energy Saving123 Temperature ControlNo Signal Power Off Auto Power OffDevice Manager Keyboard SettingsDevice Manager 124Select Mouse Mouse SettingsKeyboard Settings 125Pointer Speed Pointer Settings126 Pointer SizeMenu m → System → Play via → Enter E Play viaChange PIN 127Button Lock Safety LockSecurity 128Mobile Connection Lock Safety Lock Off · Power On Button Button Lock129 USB Auto Play LockGeneral General130 Smart Security131 BD WiseSmart Security Anynet+ Menu Description 132Anynet+ HDMI-CEC Anynet+ HDMI-CECSearch for Devices 133Anynet+ HDMI-CEC Auto Turn OffAnynet+ device ... appears on Troubleshooting for Anynet+Problem Possible Solution 134135 ProblemDivX Video On Demand Game Mode136 Hdmi Hot PlugReset System Menu m → System → Reset System → Enter E137 Support Software UpdateUpdate now Auto updateContact Samsung 139Menu m → Support → Contact Samsung → Enter E 140 Go to Home141 Support Reset AllMenu m → Support → Reset All → Enter E 142Playing photos, videos and music Media Play 143USB HDD greater than 2TB is not supported 144 Compatible devices with media playFile system and formats Removing a USB device Using a USB deviceConnecting a USB device 145Playing media content from a PC/mobile device 146Approving a PC/mobile device connection 147 Features provided in the media content listWhen connected to a home network Dlna Play content saved on a device connected to a home networkMenu items in the media content list 148Option Name Operations Photos Videos Music 149 Available buttons and features during photo playback150 Pause or play music Available buttons and features during music playbackEnable or disable shuffle playback mode 151Subtitle Supported image resolutionsSupported Subtitle and Media play file formats 152File Extension Type Codec Comments 153Supported music file formats Supported Video Formats154 155 Troubleshooting GuideTesting the Product Checking the Resolution and Frequency156 Installation issue PC modeScreen issue Not Optimum Mode is displayed157 Adjust Brightness and ContrastSound issue 158Sharpness 159 160 Remote control issueSource device issue Remote control does not workPIP menu is not available Other issueThere is no sound in Hdmi mode 161162 PC display settings cannot be savedDisplay output settings again. Ensure the set is turned on When booting the PC with the input source set toQuestion Answer Monitor SettingsHow can I change the resolution? 163164 How do I set powersaving mode?→ Screen Saver Settings or Bios Setup on the PC Screen Saver Settings or Bios Setup on the PC165 Specifications166 Rating PowerSaverNormal Operation Power saving mode Power off 167Pixel Clock Sync Polarity KHz MHz Preset Timing Modes168 Model Name UD46E-P / UD55E-P / UD55E-S169 Not a product defect Product damage caused by customers faultAppendix 170171 Correct disposal of batteries in this productApplicable in countries with separate collection systems Optimum Picture Quality What is afterimage burn-in?Optimum Picture Quality and Afterimage Burn-in Prevention 172Preventing afterimage burn-in 173174 Licence175 Terminology
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LH46UDEPLBB/NG, LH55UDEPLBB/NG, LH46UDEPLBB/EN, LH55UDEPLBB/EN specifications

Samsung has consistently been a frontrunner in the world of display technology, and its commercial display models, including the LH55UDEOLBB/EN, LH55UDEPLBB/EN, and LH46UDEPLBB/EN, exemplify this commitment to quality and innovation. These models cater to a wide range of applications, from corporate environments to retail spaces, delivering exceptional image quality, versatility, and energy efficiency.

The Samsung LH55UDEOLBB/EN is a 55-inch outdoor display that stands out with its ultra-bright 2,500-nit brightness, ensuring visibility even in direct sunlight. This feature is particularly beneficial for outdoor advertising and public displays. The display offers a resolution of 1920 x 1080 Full HD, enabling sharp and clear visuals that capture attention. Additionally, it is designed with an IP56 rating, meaning it is resistant to dust and water, making it suitable for various outdoor environments.

The LH55UDEPLBB/EN, another 55-inch model, shares many features with its outdoor counterpart but is optimized for indoor use. It boasts Samsung’s Quantum Dot technology which enhances color accuracy and vibrancy. The display’s slim bezels provide an almost seamless visual experience, making it ideal for video wall setups. With a brightness of 500 nits, it is perfect for indoor settings, ensuring that content is easily visible in well-lit conditions.

For those looking for a smaller option, the Samsung LH46UDEPLBB/EN offers a 46-inch screen with similar indoor capabilities. It features impressive color reproduction and a resolution of 1920 x 1080, delivering high-quality images that are perfect for presentations and advertising. This model is designed with energy efficiency in mind, allowing businesses to reduce operational costs without sacrificing performance.

All three displays are built with Samsung’s Smart Signage Platform, which allows for easy content management and scheduling via a user-friendly interface. This integrated platform simplifies the process of delivering dynamic content, making it convenient for users with varying levels of technical expertise.

In summary, the Samsung LH55UDEOLBB/EN, LH55UDEPLBB/EN, and LH46UDEPLBB/EN models boast advanced features and technologies designed to meet diverse display needs. From exceptional brightness levels and color reproduction to robust designs suitable for both indoor and outdoor applications, these displays set a high standard for reliability and performance in various commercial settings. With Samsung’s commitment to innovation, these models continue to redefine the possibilities in digital signage.