Samsung SBB-SNOWH3U/XV, SBB-SNOWH3U/EN Remote control issue, Source device issue, Other issue

Page 89

Remote control issue

The remote control does not work.

Make sure that the batteries are correctly in place (+/-).

Check if the batteries are flat.

Check for power failure.

Make sure that the power cord is connected.

Check for any special lighting or neon signs switched on in the vicinity.

Source device issue

A beeping sound is heard when my PC is booting.If a beeping sound is heard when your PC is booting, have your PC serviced.

Other issue

The product smells like plastic.

The plastic smell is normal and disappears over time.

 

 

Video playback is choppy.

Check the cable connection and connect it again if required.

 

 

 

Using an excessively hard or thick cable may cause choppy video playback.

 

Make sure cables are flexible enough to ensure durability. When mounting the product onto a

 

wall, it is recommended to use right-angle cables.

 

 

Small particles are found on the edges of the product.

The particles are part of the product design. The product is not defective.

When I try to change the PC resolution, a message "The defined resolution is not currently supported." appears.

The message "The defined resolution is not currently supported." appears if the input source resolution exceeds the maximum resolution of the display.

To resolve the issue, change the PC resolution to a resolution supported on the display.

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Contents SNOW-1703U SNOW-1703ULD Table of contents Picture Support Specifications Copyright Before Using the ProductElectricity and Safety Safety PrecautionsDo not use multiple products with a single power socket Do not place the power cord or product near heat sourcesHave a technician install the wall-mount hanger InstallationKeep the plastic packaging out of the reach of children Do not set down the product on its frontEnsure the vents are not blocked by tablecloths or curtains OperationDo not drop objects on the product or apply impact Do not put DC power adapters together CleaningKeep the DC power adapter in a well-ventilated area Do not use humidifiers or stoves around the productParts PreparationsFront Side SNOW-1703U / SNOW-1703ULD Parts DescriptionRJ45 Reverse Side SNOW-1703U / SNOW-1703ULDData in Reverse Interface Gender Card I/G CardData OUT Forward Connects an external IR cable to the ECO Sensor portData Reverse Side IFH / IFH-DPower on the product Stop the screen Change the input source Remote ControlTurn on or off the Smart Signage device To place batteries in the remote controlPin Signal Remote Control SNOW-1703U / SNOW- 1703ULD model onlyCable Connection RS232C CableGnd Pin No Standard Color SignalLAN Cable Signal Connector RJ45Direct LAN cable PC to HUB Cross LAN cable PC to PCConnection ConnectionControlling Set control command Viewing control state Get control commandCommand Command type Value rangeInput source control Power controlViewing the safety lock state Get Safety Lock Status Safety LockSafety Lock Safety lock code to be set on a product OFF Ack Safety Lock Safety lock code to be set on a product NakBefore Connecting Connecting and using devicesConnecting to a PC Connection Using an Hdmi CablePrecautions for using DP Connection Using an HDMI-DVI CableConnection Using an DP Cable Using an Hdmi cable or Hdmi to DVI Cable Connecting to a Video DeviceSNOW-1703U / SNOW-1703ULD Installation Precautions Connecting the LAN CableRemoving the protective brackets Installing the cabinetsReplacing the cabinet module Precautions when handling the cabinets Model Name Operating Recommended Voltage Connecting to cabinetsConnections Card First cabinet Last cabinetSource Changing the Input sourceEdit InformationWeb Browser SettingsGeneral Search EngineApproved pages Privacy & SecurityBlocked pages Refresh Options Installing / Uninstalling the software Using LED Signage ManagerInstalling UninstallingViewing content Player featurePlayer No. DescriptionAvailable menu When content is runningControl buttons on the remote Button FunctionTemplate files and LFD.lfd files File Formats Compatible with PlayerNetwork Schedule Multiframe Contents Image VideoWord Power PointTemplates Template filesCreation/editing/playback are only available in My Select between server and external memory View a thumbnail image and brief information of the content→ Schedule → E Device? message appears Clone Product→ Clone Product → E → ID Settings → E ID SettingsDevice ID PC Connection CableVideo Wall Video WallHorizontal x Vertical Screen PositionFormat → Network Status → E Network StatusPicture Mode → On/Off Timer → E On/Off TimerOn Timer Holiday Management Off Timer→ Ticker → E Ticker→ URL Launcher → E URL Launcher→ URL Launcher Settings → E URL Launcher SettingsApproving a connected device from the server Enter your ID and password to logSelect your device Setting the current timeSelect Edit → Setup Picture MMENU → Picture → Picture Mode → EContrast / Brightness / Sharpness / Color / Tint G/R Color TemperatureWhite Balance PointGamma Advanced SettingsLED Picture Size Picture Options Reset PictureScreen Protection OnScreen DisplayAuto Protection Time MMENU → OnScreen Display → Screen Protection → EMessage Display Reset OnScreen DisplayLanguage Menu SizeMMENU → Network → Open Network Settings → E Open Network SettingsNetwork MMENU → Network → Network Status → EConnecting to a Wired Network Network SettingsManually Automatic Open Network SettingsManual Open Network Settings Device Name Server Network SettingsSystem AccessibilityMenu Transparency High ContrastTime Start SetupPower Control Auto Source SwitchingEco Solution Play via Fan & TemperatureInput Device Manager Security Change PINAnynet+ HDMI-CEC GeneralSmart Security Problem Possible Solution ProblemDisconnecting System menuGame Mode Reset SystemHdmi Hot Plug Custom LogoReset All Software UpdateSupport Contact SamsungPlaying photos and videos Media Play Read the following before using media play with a USB deviceFile system and formats Compatible devices with media playConnecting a USB device Using a USB deviceRemoving a USB device → Player → Options → Safely RemoveFilter By Options Features provided in the media content listOption Name Operations Available buttons and features during video playback Available buttons and features during photo playbackTesting the Product Troubleshooting GuideChecking the Resolution and Frequency Power off both the PC and productScreen issue Installation issue PC modeNot Optimum Mode is displayed Check the followingsAdjust Brightness and Contrast Sharpness Brightness and color do not look normalDisplay looks unstable and then freezes Screen cannot be displayed in full screenOther issue Remote control issueSource device issue IR sensor is not functioning When booting the PC with the input source set toHow can I change the resolution? SettingsHow do I set powersaving mode? Question AnswerModel Name SpecificationsCabinet Pixel Pitch LED pixel configurationLED pixel size W x H Pixels Row x ColumnPreset Timing Modes Horizontal Frequency SNOW-1703U / SNOW-1703ULD Normal modePage Page Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersAppendix Not a product defectYou may also find a copy of the source at following website LicenseAcknowledgement
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LH060IFHSDS/UE, SBB-SNOWH3U/EN, LH015IFHSAS/EN, LH025IFHTAS/EN, LH020IFHSAS/EN specifications

Samsung has long been a leader in the display and LED technology market, and its range of commercial display solutions reflects this legacy of innovation and quality. Among their offerings, the Samsung LH025IFHSAS/EN, LH040IFHTDS/EN, LH015IFHTAS/EN, LH020IFHSAS/EN, and LH025IFHTAS/EN models stand out due to their advanced features and capabilities designed for various professional environments.

The Samsung LH series is known for its exceptional high-definition resolution and brightness, which ensures clear and vibrant images even in environments with high ambient light. These displays boast a brightness level of up to 2,500 nits, making them suitable for outdoor applications as well as well-lit indoor settings. This high brightness coupled with a high contrast ratio allows for superb image quality, ensuring that visuals maintain their impact regardless of surrounding light conditions.

One of the main technologies deployed across these models is HDR, or High Dynamic Range. HDR enhances the range of colors and shades that can be displayed, providing a more lifelike viewing experience. This feature is particularly valuable for applications in retail, advertising, and presentations, where engaging visuals are critical.

Another significant aspect of these Samsung models is their energy-efficient design. With AI-powered features, they can automatically adjust brightness levels based on environmental conditions, reducing power consumption without compromising image quality. This commitment to efficiency not only helps businesses reduce operational costs but also aligns with sustainability initiatives.

In terms of connectivity, these displays come equipped with HDMI, DisplayPort, and USB options for flexible integration into various systems. They also support multiple content management solutions, allowing users to easily schedule and display content from different sources.

The versatility of the Samsung LH series makes them ideal for diverse applications, from corporate environments and retail spaces to transportation hubs and public information displays. Their sleek design and minimal bezels ensure that they can be seamlessly integrated into any decor or brand aesthetic.

In summary, the Samsung LH025IFHSAS/EN, LH040IFHTDS/EN, LH015IFHTAS/EN, LH020IFHSAS/EN, and LH025IFHTAS/EN models are powerful tools equipped with cutting-edge technology, exceptional brightness, and energy efficiency, ensuring they meet the demanding needs of today’s commercial display applications.
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