Samsung SPP410MEX/EN, SP-P410M, SPP410MX/EN, SPP410MX/XT Troubleshooting, Before Requesting Service

Symptoms

Troubleshooting

Installation

No Power.

Check the power cable connections.

and Con-

I want to install my projector on the ceiling.

The ceiling installation support is sold separately. Contact your

nection

local product distributor.

External Source can not be selected.

Be sure that the connection cable(s) (video) is properly con-

nected to the proper port. If the device is not connected prop-

erly, it can not be selected.

Menu and

Remote control does not work.

Be sure that the proper external source is selected.

Remote

Check the remote control battery. If there is something wrong

Control

with it, replace it with a new battery of the recommended size.

Be sure to aim the remote at sensor on the back of the unit and

at a distance of no more than approximately 23 feet(7 m).

Remove any obstacles between your remote control and the

product.

Direct light from 3-way light bulbs or other lighting devices on

the remote sensor of the projector may affect the sensitivity

and cause the remote control to malfunction.

Check if the remote control battery compartment is empty.

Check whether the LED indicator on the top of the projector is

turned on.

I cannot select a menu.

Check if the menu is displayed in gray. A gray-colored menu is

unavailable.

Troubleshooting

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