Samsung LH22DBDPTGC/EN, LH22DBDPTGC/CH 136, Problem Possible Solution, Off and on again, Screen

Page 136

Troubleshooting for Anynet+

Problem

Possible Solution

 

 

Anynet+ does not work.

•• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

 

•• Check if the Anynet+ device power cord is properly connected.

 

•• Check the Anynet+ device’s Video/Audio/HDMI cable connections.

 

•• Check whether Anynet+ (HDMI-CEC)is set to On in the System menu.

 

•• Check whether the remote control is Anynet+ compatible.

 

•• Anynet+ doesn’t work in certain situations. (initial setup)

 

•• If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your product

 

off and on again.

 

•• Check if the Anynet+ function of the Anynet device is set on.

I want to start Anynet+.

•• Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC)is set to On in the System menu.

•• Press the TOOLS button to display the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

•• Select View PC in the Anynet+ menu.

•• If using the remote control, press SOURCE on the remote control and select a device that is not an Anynet+ device.

•• If using touchscreen control mode, touch and hold on the screen when the product is turned on to display the administrator menu. Select Source from the administrator menu.

The message “Disconnecting

••

You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.

Anynet+ device ...” appears on

••

Use the remote control after the product has completed Anynet+ configuration or has finished switching to Anynet+.

the screen.

 

 

 

 

 

The Anynet+ device does not play.

••

You cannot use the play function when initial setup is in progress.

 

 

 

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Contents DB22D-T Table of contents Screen Adjustment Sound Adjustment Specifications Before Using the Product CopyrightSymbols Safety PrecautionsCleaning Electricity and Safety StorageInstallation Sloped surface, etc Install the product in a kitchen or near a kitchen counterProduct or cause a fire Operation Output ports, etc Product failure, an electric shock or fire may resultPage Checking the Components PreparationsComponents Items sold separately Parts Control PanelButtons Description Use this button for turning the Display on and offAdministrator menu ButtonsDescriptionPort Description Reverse SideRJ45 Anti-theft Lock To lock an anti-theft locking deviceRemote Control Power on the product Adjust the volumeChange the input source Go to Home Launch ButtonQuickly select frequently used functions To place batteries in the remote controlIt sets safe lock function Tilting Angle and Rotation Installation on a Perpendicular WallVentilation Installation on an Indented Wall DimensionsPlane view Installing the Wall Mount Installing the Wall Mount KitWall Mount Kit Specifications Vesa Model name Vesa screw hole Standard ScrewRemote Control RS232C Pin SignalCable Connection RS232C CablePin No Standard Colour Signal RS232C cable Connector 9-Pin D-Sub to Stereo CableLAN Cable FemaleConnector RJ45 SignalDirect LAN cable PC to HUB Cross LAN cable PC to PCConnection Viewing control state Get control command Controlling Set control commandCommand Command type Value rangePower control Volume controlInput source control Setting the input source Set Input SourceInput Source An input source code to be set on a product Screen mode control Auto adjustment control PC and BNC only PIP On/Off controlSafety Lock Video Wall Mode ControlFull Natural Video Wall On Set Video Wall On/OffWallOn Same as above Nak Set Video Wall10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set NumberUsing a touchscreen monitor Read below before using the productTouchscreen monitor RequirementsConnecting to a PC Connecting the touchscreen monitorConnecting the devices using a D-SUB cable Connecting to a laptop or tablet PC Accessing via Tablet PC Settings in Windows Configuring the touchscreen monitor settingsCalibrating a monitor Calibration Touch this screen to identity it as the touchscreenDigitizer Calibration Tool Touchscreen monitor has been calibrated successfullyControlling the screen Touchscreen gesturesTap DragFlick Zoom in/outConnecting and Using a Source Device Before ConnectingConnecting to a PC Connection using the D-SUB cable Analogue typeConnection using an HDMI-DVI Cable Connection using an Hdmi CableConnection Using an Hdmi Cable Connecting to a Video DeviceUsing an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting the LAN Cable Changing the Input source SourceEdit Name Source → SourceInformation Using MDC UninstallationConnecting to MDC Using MDC via EthernetConnection using a direct LAN cable ComputerHome feature PlayerPlayer Schedule TemplateApproving a connected device from the server Approving the Lite serverSetting the current time To specify the groupApproving the Premium server Setting the current time Network Channel Local ChannelDeployed Folders My TemplatesMenu items in the Player Available features in the PlayerOption Name Operations Player page Settings menu SettingsSet Aspect Ratio to either Original or Full Full / Original Landscape / PortraitViewing the details of the content that is running When Content is RunningCH Name Name of the channel currently playing Picture Mode PlaylistMusic RepeatNetwork Schedule Multiframe File Formats Compatible with PlayerTemplate files and LFD.lfd files Contents Video Audio ImageFlash Power Point Charts Vertical textMasked Image, Tiled Image content not supported Functions not supportedTemplate files Creation/editing/playback are only availableTemplate Supported in Network Channel and Local Compatible document file formats -- Extension .lfdFile Formats Compatible with Videowall VideoOnly one video Video file can be played per client RestrictionsAvailable Available features in the Schedule ScheduleMenu items in the Schedule TypeConfiguring channel schedules Editing a channel scheduleAvailable features in the Template TemplateHome → Template → Enter E MarketConfiguring the background image/background music Entering textSelect the Edit Text window to enter text Font Size Specify the text size for the messageConfigure Template Name and Storage Save CancelPreview Clone Product Clone ProductHome → Clone Product → Enter E Message appearsID Settings ID SettingsDevice ID PC Connection CableVideo Wall Video WallHorizontal x Vertical Screen PositionNetwork Status FormatNetwork Status Home → Network Status → Enter EPicture Mode Picture ModeOn/Off Timer On TimerOn/Off Timer Home → On/Off Timer → Enter EOff Timer Holiday ManagementMore settings More settingsHome → More settings → Enter E TickerURL Launcher URL LauncherHome → URL Launcher → Enter E Menu m → Picture → Picture Mode → Enter E Screen AdjustmentPicture Picture Mode Picture Mode settings Adjustable options Menu m → Picture → Enter EColour Temperature Menu m → Picture → Colour Temperature → Enter EPoint White BalanceMenu m → Picture → White Balance → Enter E ――If Picture Mode is set to Calibration, Gamma is disabled GammaCalibrated value Menu m → Picture → Calibrated value → Enter EAdvanced Settings Advanced SettingsMenu m → Picture → Advanced Settings → Enter E RGB Only Mode Dynamic ContrastBlack Tone Flesh ToneDigital Clean View Off Mpeg Noise Filter Hdmi Black Level Film Mode Off Dynamic BacklightPicture Options Picture OptionsDigital Clean View Colour ToneMpeg Noise Filter Off / Low / Medium / High / AutoFilm Mode Colour Tone Off Digital Clean View Mpeg Noise FilterHdmi Black Level Dynamic Backlight· Position Resolution Picture SizePicture Size Picture SizeZoom/Position PositionPicture Size Resolution Available resolutions Off / 1024x768 / 1280x768 / 1360x768Auto Adjustment PC Screen AdjustmentReset Picture Menu m → Picture → Reset Picture → Enter EResets your current picture mode to its default settings Picture OffPIP Settings OnScreen Display100 OnScreen Display101 PIPSource Content Orientation Display Orientation102 Onscreen Menu OrientationScreen Protection 103Auto Protection Time Screen Burn Protection104 TimerScreen Burn Protection No Signal Message Message Display105 Source Info106 Menu LanguageOnScreen Display Reset OnScreen Display 107Sound Adjustment Sound Mode108 SoundSound Effect 109Virtual Surround Dialog ClaritySpeaker Settings Hdmi Sound110 TV Sound OutputReset Sound Auto Volume111 Network Settings Network112 Network TypeConnecting to a Wired Network Network Settings Wired113 Automatic Network Settings Wired Manual Network Settings WiredSet Network Type to Wired from the Network Settings 114Network Setting Wireless Connecting to a Wireless NetworkAutomatic Network Setup Wireless Set Network Type to Wireless from the Network SettingsManual Network Setup Wireless 116How to set up using Wpspbc 117If your router has a Wpspbc button, follow these steps Select WPSPBC, press E, and then press E againWi-Fi Direct Multimedia Device SettingsMenu m → Network → Wi-Fi Direct → Enter E Menu m → Network → Multimedia Device Settings → Enter EScreen Mirroring Server Network Settings119 120 Device NameMenu m → Network → Device Name → Enter E Setup Initial settings SetupSystem 121Admin Menu Lock Touch Control122 Touch Control LockSleep Timer Power On DelayTime 123Auto Source Switching 124Power Control Auto Power OnMax. Power Saving 125Power Button Auto Power On Off Max. Power Saving Standby Control126 Network StandbyEco Solution 127Menu m → System → Temperature Control → Enter E Temperature Control128 Keyboard Settings Device Manager129 Device ManagerMouse Settings Keyboard Settings130 Select MousePointer Settings 131Pointer Size Pointer SpeedChange PIN Play via132 General 133Security BD Wise134 Anynet+ HDMI-CECAnynet+ HDMI-CEC Anynet+ Menu Description135 Anynet+ HDMI-CECAuto Turn Off Search for DevicesProblem Possible Solution 136Off and on again Anynet+ device ... appears onProblem 137Game Mode 138Hdmi Hot Plug DivX Video On DemandMenu m → System → Reset System → Enter E Reset System139 Software Update SupportContact Samsung 140Go to Home 141142 Reset All Menu m → Support → Reset All → Enter E143 Support144 Playing photos, videos and music Media PlayUSB HDD greater than 2TB is not supported Compatible devices with media play 145File system and formats Using a USB device Connecting a USB device146 Removing a USB device147 Playing media content from a PC/mobile deviceApproving a PC/mobile device connection Features provided in the media content list When connected to a home network Dlna148 Source → Source → USB149 Menu items in the media content listOption Name Operations Photos Videos Music Available buttons and features during photo playback 150151 Rewind / Fast ForwardSelect Scene Picture Size152 Available buttons and features during music playbackShuffle Supported image resolutions Supported Subtitle and Media play file formats153 Subtitle154 Supported music file formatsSupported Video Formats File Extension Type Codec Comments155 Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency 156Installation issue PC mode Screen issueNot Optimum Mode is displayed 157Adjust Brightness and Contrast 158159 Sound issueSharpness 160 Remote control issue Source device issueTouch function issues 161Other issue 162163 Question Answer164 How do I set powersaving mode?Question 165 SpecificationsModel Name 166 PowerSaver PowerSaver Normal Operation Power saving mode Power off167 Rating Typical Max168 Preset Timing ModesPixel Clock Sync Polarity KHz MHz 169 Product damage caused by customers fault Appendix170 Not a product defectCorrect disposal of batteries in this product 171Applicable in countries with separate collection systems What is afterimage burn-in? Optimum Picture Quality and Afterimage Burn-in Prevention172 Optimum Picture Quality173 Preventing afterimage burn-inLicence 174Terminology 175
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LH22DBDPTGC/CH, LH22DBDPTGC/EN specifications

Samsung has long been a pioneer in the display technology sector, and the LH22DBDPTGC/EN and LH22DBDPTGC/CH digital signage displays are testament to this legacy. Designed for diverse environments, these models offer a perfect blend of functionality and aesthetics, making them ideal for retail, airports, corporate environments, and more.

The LH22DBDPTGC series is notable for its 22-inch screen size, which provides an optimal balance between visibility and compactness. This makes it particularly suitable for applications where space is limited yet impactful communication is necessary. The sleek design allows it to seamlessly integrate into any setting, enhancing overall décor while delivering high-quality visual experiences.

One of the standout features of these displays is their Full HD resolution, which delivers stunning clarity and detail. The high brightness levels ensure that content remains vibrant and visible even in brightly lit environments, making it an excellent choice for window displays and locations with high foot traffic. The anti-glare surface reduces reflections, further improving visibility and legibility.

In terms of technology, the LH22DBDPTGC models leverage a robust set of connectivity options. From HDMI to DisplayPort, these displays can easily connect to a variety of devices, enabling dynamic content playback. Furthermore, their ability to support multiple formats allows for flexible content management, catering to different marketing strategies and audience engagement demands.

Durability is another critical characteristic of the LH22DBDPTGC series. These displays are built to withstand the rigors of continuous use, featuring a fanless design that enhances reliability while minimizing noise. This is particularly advantageous in quieter environments where distractions must be kept to a minimum.

Samsung also emphasizes energy efficiency with these models, incorporating features that not only reduce power consumption but also contribute to cost savings over time. This eco-friendly approach ensures that businesses can enhance their communication strategies without significantly impacting their operational budgets.

In conclusion, the Samsung LH22DBDPTGC/EN and LH22DBDPTGC/CH digital signage displays are exemplary products that blend technology, durability, and aesthetics. With their compact size, high-resolution capabilities, and robust connectivity options, they cater to diverse display needs across various industries, making them a vital tool for effective visual communication.