Samsung LH22DBDPTGC/CH, LH22DBDPTGC/EN manual 159, Sound issue, Sharpness

Page 159

Screen issue

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in a sports event or action video.

Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is defective.

A cell phone within a distance of one-meter radius may cause static on analogue and digital products.

The brightness and colour do not look normal.

Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and

 

Sharpness.

 

 

 

Go to System and adjust the Energy Saving settings.

 

 

 

Reset the screen settings to the default settings.

 

 

Broken lines are displayed on the edges of the screen.

If Picture Size is set to Screen Fit, change the setting to 16:9.

 

 

Lines (red, green or blue) are displayed on the screen.

These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a

 

Samsung Service Centre to resolve the issue.

The display looks unstable and then freezes.

The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.

The screen cannot be displayed in full screen.

A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.

A video with an aspect ratio different from the product can cause black bars at the top and bottom of the screen.

Change the screen size setting to full screen on the product or source device.

Sound issue

There is no sound.

Check the connection of the audio cable or adjust the volume.

 

 

 

Check the volume.

159

Image 159
Contents DB22D-T Table of contents Screen Adjustment Sound Adjustment Specifications Copyright Before Using the ProductSafety Precautions SymbolsCleaning Storage Electricity and SafetyInstallation Install the product in a kitchen or near a kitchen counter Sloped surface, etcProduct or cause a fire Operation Product failure, an electric shock or fire may result Output ports, etcPage Preparations Checking the ComponentsComponents Items sold separately Use this button for turning the Display on and off PartsControl Panel Buttons DescriptionButtonsDescription Administrator menuReverse Side Port DescriptionRJ45 To lock an anti-theft locking device Anti-theft LockGo to Home Launch Button Remote ControlPower on the product Adjust the volume Change the input sourceTo place batteries in the remote control Quickly select frequently used functionsIt sets safe lock function Installation on a Perpendicular Wall Tilting Angle and RotationVentilation Dimensions Installation on an Indented WallPlane view Model name Vesa screw hole Standard Screw Installing the Wall MountInstalling the Wall Mount Kit Wall Mount Kit Specifications VesaRS232C Cable Remote Control RS232CPin Signal Cable ConnectionFemale Pin No Standard Colour SignalRS232C cable Connector 9-Pin D-Sub to Stereo Cable LAN CableCross LAN cable PC to PC Connector RJ45Signal Direct LAN cable PC to HUBConnection Command type Value range Viewing control state Get control commandControlling Set control command CommandVolume control Power controlSetting the input source Set Input Source Input source controlInput Source An input source code to be set on a product Screen mode control PIP On/Off control Auto adjustment control PC and BNC onlyVideo Wall Mode Control Safety LockFull Natural Set Video Wall Video Wall OnSet Video Wall On/Off WallOn Same as above NakOff 10x10 Video Wall ModelSet Number 10x10 Video Wall Model 1 ~Requirements Using a touchscreen monitorRead below before using the product Touchscreen monitorConnecting the touchscreen monitor Connecting to a PCConnecting the devices using a D-SUB cable Connecting to a laptop or tablet PC Configuring the touchscreen monitor settings Accessing via Tablet PC Settings in WindowsCalibrating a monitor Touch this screen to identity it as the touchscreen CalibrationTouchscreen monitor has been calibrated successfully Digitizer Calibration ToolDrag Controlling the screenTouchscreen gestures TapZoom in/out FlickConnection using the D-SUB cable Analogue type Connecting and Using a Source DeviceBefore Connecting Connecting to a PCConnection using an Hdmi Cable Connection using an HDMI-DVI CableConnecting to a Video Device Connection Using an Hdmi CableUsing an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting the LAN Cable Source → Source Changing the Input sourceSource Edit NameInformation Uninstallation Using MDCComputer Connecting to MDCUsing MDC via Ethernet Connection using a direct LAN cableSchedule Template Home featurePlayer PlayerApproving the Lite server Approving a connected device from the serverTo specify the group Setting the current timeApproving the Premium server Setting the current time My Templates Network ChannelLocal Channel Deployed FoldersAvailable features in the Player Menu items in the PlayerOption Name Operations Landscape / Portrait Player page Settings menuSettings Set Aspect Ratio to either Original or Full Full / OriginalWhen Content is Running Viewing the details of the content that is runningCH Name Name of the channel currently playing Repeat Picture ModePlaylist MusicFile Formats Compatible with Player Network Schedule MultiframeTemplate files and LFD.lfd files Contents Image Video AudioFunctions not supported Flash Power PointCharts Vertical text Masked Image, Tiled Image content not supportedCompatible document file formats -- Extension .lfd Template filesCreation/editing/playback are only available Template Supported in Network Channel and LocalVideo File Formats Compatible with VideowallRestrictions Only one video Video file can be played per clientAvailable Type Available features in the ScheduleSchedule Menu items in the ScheduleEditing a channel schedule Configuring channel schedulesMarket Available features in the TemplateTemplate Home → Template → Enter EFont Size Specify the text size for the message Configuring the background image/background musicEntering text Select the Edit Text window to enter textSave Cancel Configure Template Name and StoragePreview Message appears Clone ProductClone Product Home → Clone Product → Enter EPC Connection Cable ID SettingsID Settings Device IDScreen Position Video WallVideo Wall Horizontal x VerticalHome → Network Status → Enter E Network StatusFormat Network StatusPicture Mode Picture ModeHome → On/Off Timer → Enter E On/Off TimerOn Timer On/Off TimerHoliday Management Off TimerTicker More settingsMore settings Home → More settings → Enter EURL Launcher URL LauncherHome → URL Launcher → Enter E Screen Adjustment Menu m → Picture → Picture Mode → Enter EPicture Menu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → Colour Temperature → Enter E Colour TemperatureWhite Balance PointMenu m → Picture → White Balance → Enter E Menu m → Picture → Calibrated value → Enter E ――If Picture Mode is set to Calibration, Gamma is disabledGamma Calibrated valueAdvanced Settings Advanced SettingsMenu m → Picture → Advanced Settings → Enter E Flesh Tone RGB Only ModeDynamic Contrast Black TonePicture Options Digital Clean View Off Mpeg Noise Filter Hdmi Black LevelFilm Mode Off Dynamic Backlight Picture OptionsOff / Low / Medium / High / Auto Digital Clean ViewColour Tone Mpeg Noise FilterDynamic Backlight Film ModeColour Tone Off Digital Clean View Mpeg Noise Filter Hdmi Black LevelPicture Size · Position ResolutionPicture Size Picture SizePosition Zoom/PositionPicture Size Available resolutions Off / 1024x768 / 1280x768 / 1360x768 ResolutionPC Screen Adjustment Auto AdjustmentPicture Off Reset PictureMenu m → Picture → Reset Picture → Enter E Resets your current picture mode to its default settingsOnScreen Display PIP SettingsOnScreen Display 100PIP 101Onscreen Menu Orientation Source Content OrientationDisplay Orientation 102Screen Burn Protection Screen Protection103 Auto Protection TimeTimer 104Screen Burn Protection Source Info No Signal MessageMessage Display 105Menu Language 106OnScreen Display 107 Reset OnScreen DisplaySound Sound AdjustmentSound Mode 108Dialog Clarity Sound Effect109 Virtual SurroundTV Sound Output Speaker SettingsHdmi Sound 110Auto Volume Reset Sound111 Network Type Network SettingsNetwork 112Network Settings Wired Connecting to a Wired Network113 114 Automatic Network Settings WiredManual Network Settings Wired Set Network Type to Wired from the Network SettingsSet Network Type to Wireless from the Network Settings Network Setting WirelessConnecting to a Wireless Network Automatic Network Setup Wireless116 Manual Network Setup WirelessSelect WPSPBC, press E, and then press E again How to set up using Wpspbc117 If your router has a Wpspbc button, follow these stepsMenu m → Network → Multimedia Device Settings → Enter E Wi-Fi DirectMultimedia Device Settings Menu m → Network → Wi-Fi Direct → Enter EServer Network Settings Screen Mirroring119 Device Name 120Menu m → Network → Device Name → Enter E 121 SetupInitial settings Setup SystemTouch Control Lock Admin Menu LockTouch Control 122123 Sleep TimerPower On Delay Time124 Auto Source Switching125 Power ControlAuto Power On Max. Power SavingNetwork Standby Power ButtonAuto Power On Off Max. Power Saving Standby Control 126127 Eco SolutionTemperature Control Menu m → System → Temperature Control → Enter E128 Device Manager Keyboard SettingsDevice Manager 129Select Mouse Mouse SettingsKeyboard Settings 130Pointer Speed Pointer Settings131 Pointer SizePlay via Change PIN132 BD Wise General133 SecurityAnynet+ Menu Description 134Anynet+ HDMI-CEC Anynet+ HDMI-CECSearch for Devices 135Anynet+ HDMI-CEC Auto Turn OffAnynet+ device ... appears on Problem Possible Solution136 Off and on again137 ProblemDivX Video On Demand Game Mode138 Hdmi Hot PlugReset System Menu m → System → Reset System → Enter E139 140 Software UpdateSupport Contact Samsung141 Go to Home142 Support Reset AllMenu m → Support → Reset All → Enter E 143Playing photos, videos and music Media Play 144USB HDD greater than 2TB is not supported 145 Compatible devices with media playFile system and formats Removing a USB device Using a USB deviceConnecting a USB device 146Playing media content from a PC/mobile device 147Approving a PC/mobile device connection Source → Source → USB Features provided in the media content listWhen connected to a home network Dlna 148Menu items in the media content list 149Option Name Operations Photos Videos Music 150 Available buttons and features during photo playbackPicture Size 151Rewind / Fast Forward Select SceneAvailable buttons and features during music playback 152Shuffle Subtitle Supported image resolutionsSupported Subtitle and Media play file formats 153File Extension Type Codec Comments 154Supported music file formats Supported Video Formats155 156 Troubleshooting GuideTesting the Product Checking the Resolution and Frequency157 Installation issue PC modeScreen issue Not Optimum Mode is displayed158 Adjust Brightness and ContrastSound issue 159Sharpness 160 161 Remote control issueSource device issue Touch function issues162 Other issueQuestion Answer 163How do I set powersaving mode? 164Question Specifications 165Model Name 166 Rating Typical Max PowerSaverPowerSaver Normal Operation Power saving mode Power off 167Preset Timing Modes 168Pixel Clock Sync Polarity KHz MHz 169 Not a product defect Product damage caused by customers faultAppendix 170171 Correct disposal of batteries in this productApplicable in countries with separate collection systems Optimum Picture Quality What is afterimage burn-in?Optimum Picture Quality and Afterimage Burn-in Prevention 172Preventing afterimage burn-in 173174 Licence175 Terminology
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LH22DBDPTGC/CH, LH22DBDPTGC/EN specifications

Samsung has long been a pioneer in the display technology sector, and the LH22DBDPTGC/EN and LH22DBDPTGC/CH digital signage displays are testament to this legacy. Designed for diverse environments, these models offer a perfect blend of functionality and aesthetics, making them ideal for retail, airports, corporate environments, and more.

The LH22DBDPTGC series is notable for its 22-inch screen size, which provides an optimal balance between visibility and compactness. This makes it particularly suitable for applications where space is limited yet impactful communication is necessary. The sleek design allows it to seamlessly integrate into any setting, enhancing overall décor while delivering high-quality visual experiences.

One of the standout features of these displays is their Full HD resolution, which delivers stunning clarity and detail. The high brightness levels ensure that content remains vibrant and visible even in brightly lit environments, making it an excellent choice for window displays and locations with high foot traffic. The anti-glare surface reduces reflections, further improving visibility and legibility.

In terms of technology, the LH22DBDPTGC models leverage a robust set of connectivity options. From HDMI to DisplayPort, these displays can easily connect to a variety of devices, enabling dynamic content playback. Furthermore, their ability to support multiple formats allows for flexible content management, catering to different marketing strategies and audience engagement demands.

Durability is another critical characteristic of the LH22DBDPTGC series. These displays are built to withstand the rigors of continuous use, featuring a fanless design that enhances reliability while minimizing noise. This is particularly advantageous in quieter environments where distractions must be kept to a minimum.

Samsung also emphasizes energy efficiency with these models, incorporating features that not only reduce power consumption but also contribute to cost savings over time. This eco-friendly approach ensures that businesses can enhance their communication strategies without significantly impacting their operational budgets.

In conclusion, the Samsung LH22DBDPTGC/EN and LH22DBDPTGC/CH digital signage displays are exemplary products that blend technology, durability, and aesthetics. With their compact size, high-resolution capabilities, and robust connectivity options, they cater to diverse display needs across various industries, making them a vital tool for effective visual communication.