Samsung LF18TUSLB3/EN, LF18TUSLBM/EN, LF18TUSLBL/EN manual Before Requesting Service

Page 55

5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON

Is the power cord connected properly?

Check the connection status of the power cord.

 

 

Is the <Check Signal Cable> message displayed on the

Check the cable connecting the PC and the product.

screen?

If the message appears on the screen even if the cable is

 

 

properly connected, recheck the input signal by pressing the

 

/SOURCE button of the product.

 

 

Is the <Not Optimum Mode> message displayed on the

This occurs when the signal from the graphics card exceeds

screen?

the maximum resolution or the maximum frequency of the

 

product.

 

In this case, set up the appropriate resolution and the fre-

 

quency for the product.

 

 

Is a blank screen displayed and does the power LED blink at

This occurs when the power saving function is running.

a 1 second interval?

If you click the mouse or press any key, the screen will be

 

 

turned on.

 

 

THE IMAGE IS TOO LIGHT OT TOO DARK.

Adjust the <Brightness> and <Contrast>. (Refer to the <Brightness> and <Contrast>.)

If <MagicBright> is set to <Dynamic Contrast>, the display brightness can differ according to the input signal.

THE ON SCREEN ADJUSTMENT MENU (OSD) DOES NOT APPEAR

Did you cancel the screen adjustment?

Check if the <Key Lock Function> function is set to Off.

THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITE

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

Check if the <Color Effect> is set to <Off>.

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER

 

 

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

 

function.

 

 

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

the product?

in the graphics card

 

Refer to the (Standard Signal Mode Table)

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

THE PICTURES ARE OUT-OF-FOCUS.

Did you change the resolution and the frequency appropriate to the product?

Set the resolution and the frequency to the appropriate values in the graphics card

Refer to the (Standard Signal Mode Table)

5-2

Troubleshooting

Image 55 Contents
LCD Monitor Table Of Contents Page Copyright Notice Using this ManualBefore You Start Icons used in this manualExternal Surface and Screen Maintenance Care and MaintenanceAbout persistent images Cleaning the Monitor Cleaning the MonitorPrecautions for Storage Meaning of Signs Safety PrecautionsIcons used for safety precautions Power RelatedInstallation Related Major Safety Precautions Usage Related Major Safety Precautions Maintaining the Correct Posture when Using this Product Package Contents Installing the ProductDo not remove the stopper pin before installing the base Installing the StandInstalling the Product Removing the Stand Attaching a Wall Mount Connecting to your Network Connecting Power Connecting to another Monitor Connecting a Serial Cable Connecting to your Printer Connecting with a PC Connecting a Stereo Cable Connecting USB Connecting Headphones Connecting MIC To lock the product, follow these steps Kensington LockWhat is a network monitor? Using the productPlug & Play Horizontal Frequency Standard Signal Mode TableVertical Frequency Installing the Device Driver Product Operating Buttons Product Operating ButtonsPress this button to view the On Screen Display OSD Auto Speakers Power LEDScreen Adjustment Menu OSD On Screen Display Structure Using the Screen Adjustment Menu OSD On Screen DisplayMagicBright Color Size & Position Language Select a language for the OSD Shows the frequency and resolution set on the PCWindows Embedded Standard Desktop Using Windows Embedded StandardWhat is WES Client? LogonRemote Desktop ProgramsEnabling Your Computer as the Host Help file is not available with this Monitor Start a Remote Desktop Session on the ClientInstalling the Software Page Installing the Software Disable disk write protection and restart your computer Enable disk write protection and restart your computerSession Status Setting the FbwfFbwf Command Write the changes to a diskSaving Files Configuring UtilitiesControl Panel DriveRecovery Using USB Memory Recover the SystemRecovery Using Network Booting Page Natural Color What is Natural Color?Removing the Software What is MagicTune?Installing the Software MagicTuneMultiScreen What is MultiScreen?Hardware Monitor Self-Diagnosis TroubleshootingBefore Requesting Service Problems Related to Audio BEEP, Beep Sound is Heard When Booting the ComputerFAQ Please TRY the Following FAQModel Name SpecificationsPower Saving Function Europe Contact Samsung WorldwideNorth America Latin AmericaDenmark Asia Pacific CISAfrica Middle East
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