Samsung LH22DBDPLGC/UE manual Check the followings, Installation issue PC mode, Screen issue

Page 143

Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connection is secure.

Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.

The blank spaces found on the screen have nothing to do with the product.

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

PC is shown in Source when a PC is not connected.PC is always shown in Source irrespective of whether or not a PC is connected.

Screen issue

The power LED is off. The screen will not switch on.

Make sure that the power cord is connected.

No Signal is displayed on the screen.

Check that the product is connected correctly with a cable.

Check that the device connected to the product is powered on.

Not Optimum Mode is displayed.

This message is displayed when a signal from the graphics card exceeds the product's maximum resolution and frequency.

Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

The images on the screen look distorted.

Check the cable connection to the product.

 

 

Image 143
Contents DB22D Table of contents Sound Adjustment Copyright Before Using the ProductPower off the product and computer Safety PrecautionsCleaning SymbolsStorage Electricity and SafetyInstallation Samsung Operation Product failure, an electric shock or fire may result Output ports, etcPage Components Remote Control SUB cable RS232C-Stereo cablePreparations Checking the ComponentsItems sold separately Use this button for turning the Display on and off PartsControl Panel Buttons DescriptionRJ45 Reverse SidePort Description To lock an anti-theft locking device Anti-theft LockGo to Home Launch Button Remote ControlPower on the product Adjust the volume Change the input sourcePC or Hdmi To place batteries in the remote controlUsed in Anynet+ mode and multimedia mode Ventilation Installation on a Perpendicular WallTilting Angle and Rotation Model name DimensionsInstallation on an Indented Wall Plane viewModel name Vesa screw hole Standard Screw Installing the Wall MountInstalling the Wall Mount Kit Wall Mount Kit Specifications VesaRS232C Cable Remote Control RS232CPin Signal Cable ConnectionMale type Rx Pin No Standard Color SignalRS232C cable Connector 9-Pin D-Sub to Stereo Cable LAN CableCross LAN cable PC to PC Connector RJ45Signal Direct LAN cable PC to HUBConnection Command type Value range Viewing control state Get control commandControlling Set control command CommandVolume control Power controlInput Source An input source code to be set on a product Setting the input source Set Input SourceInput source control Screen mode control PIP On/Off control Auto adjustment control PC and BNC onlyFull Natural Video Wall Mode ControlSafety Lock Set Video Wall Video Wall OnSet Video Wall On/Off WallOn Same as above NakOff 10x10 Video Wall ModelSet Number 10x10 Video Wall Model 1 ~Connection using the D-SUB cable Analog type Connecting and Using a Source DeviceBefore Connecting Connecting to a PCConnection using an Hdmi Cable Connection using an HDMI-DVI CableUsing an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting to a Video DeviceConnection Using an Hdmi Cable Connecting the LAN Cable Information Changing the Input sourceSource Edit NameUninstallation Using MDCComputer Connecting to MDCUsing MDC via Ethernet Connection using a direct LAN cableSchedule Template Home featurePlayer PlayerApproving the Lite server Approving a connected device from the serverTo specify the group Setting the current timeApproving the Premium server Setting the current time My Templates Network ChannelLocal Channel Deployed FoldersOption Name Operations Available features in the PlayerMenu items in the Player Landscape / Portrait Player page Settings menuSettings Set Aspect Ratio to either Original or Full Full / OriginalCH Name Name of the channel currently playing When Content is RunningViewing the details of the content that is running Repeat Picture ModePlaylist MusicTemplate files and LFD.lfd files File Formats Compatible with PlayerNetwork Schedule Multiframe Contents Image Video AudioFunctions not supported Flash Power PointCharts Vertical text Masked Image, Tiled Image content not supportedCompatible document file formats -- Extension .lfd Template filesCreation/editing/playback are only available Template Supported in Network Channel and LocalVideo File Formats Compatible with VideowallNot available RestrictionsOnly one video Video file can be played per client AvailableType Available features in the ScheduleSchedule Menu items in the ScheduleEditing a channel schedule Configuring channel schedulesMarket Available features in the TemplateTemplate Home → Template → Enter EFont Size Specify the text size for the message Configuring the background image/background musicEntering text Select the Edit Text window to enter textPreview Save CancelConfigure Template Name and Storage Message appears Clone ProductClone Product Home → Clone Product → Enter EPC Connection Cable ID SettingsID Settings Device IDScreen Position Video WallVideo Wall Horizontal x VerticalHome → Network Status → Enter E Network StatusFormat Network StatusPicture Mode Picture ModeHome → On/Off Timer → Enter E On/Off TimerOn Timer On/Off TimerHoliday Management Off TimerTicker More settingsMore settings Home → More settings → Enter EHome → URL Launcher → Enter E URL LauncherURL Launcher Picture Screen AdjustmentMenu m → Picture → Picture Mode → Enter E Menu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → Color Temperature → Enter E Color TemperatureMenu m → Picture → White Balance → Enter E White BalancePoint Menu m → Picture → Calibrated Value → Enter E ――If Picture Mode is set to Calibration, Gamma is disabledGamma Calibrated ValueMenu m → Picture → Advanced Settings → Enter E Advanced SettingsAdvanced Settings Flesh Tone RGB Only ModeDynamic Contrast Black TonePicture Options Digital Clean View Off Mpeg Noise Filter Hdmi Black LevelFilm Mode Off Dynamic Backlight Picture OptionsMpeg Noise Filter Digital Clean ViewColor Tone Dynamic Backlight Film ModeColor Tone Off Digital Clean View Mpeg Noise Filter Hdmi Black LevelPicture Size · Position ResolutionPicture Size Picture SizePicture Size PositionZoom/Position Available resolutions Off / 1024x768 / 1280x768 / 1360x768 ResolutionPC Screen Adjustment Auto AdjustmentPicture Off Reset PictureMenu m → Picture → Reset Picture → Enter E Resets your current picture mode to its default settingsMain picture Sub picture PIP SettingsOnScreen Display OnScreen Display――In double , , , mode, you cannot select Position Aspect Ratio Rotate ContentRotation Rotate MenuScreen Protection Screen ProtectionAuto Protection Time Screen Burn ProtectionImmediate Display TimerScreen Burn Protection Pixel ShiftMDC Message No Signal MessageMessage Display Source InfoMenu m → OnScreen Display → Menu Transparency → Enter E Menu LanguageOnScreen Display High / Medium / LowMenu m → OnScreen Display → Reset OnScreen Display → Enter E Reset OnScreen DisplaySound Sound AdjustmentSound Mode Auto Volume Off Reset SoundEqualizer Sound EffectVirtual Surround Dialog ClarityMenu m → Sound → Hdmi Sound → Enter E Auto VolumeMenu m → Sound → Auto Volume → Enter E Hdmi SoundMenu m → Sound → Reset Sound → Enter E Reset SoundNetwork Type Network SettingsNetwork Settings NetworkConnecting to a Wired Network Network Settings WiredSet Network Type to Wired from the Network Settings Automatic Network Settings WiredManual Network Settings Wired Set Network Type to Wireless from the Network Settings Network Setting WirelessConnecting to a Wireless Network Automatic Network Setup WirelessManual Network Setup Wireless Select WPSPBC, press E, and then press E again How to set up using WpspbcIf your router has a Wpspbc button, follow these steps Menu m → Network → Multimedia Device Settings → Enter E Wi-Fi DirectMultimedia Device Settings Menu m → Network → Wi-Fi Direct → Enter EScreen Mirroring Server Network SettingsMenu m → Network → Device Name → Enter E Device NameSystem SetupInitial settings Setup SystemClock Set Sleep TimerPower On Delay TimePrimary Source Auto Source SwitchingAuto Source Switching Primary Source RecoveryPower Control Power ControlAuto Power On Max. Power SavingNetwork Standby Power ButtonAuto Power On Off PC Module Power Standby Control Energy Saving Eco SolutionNo Signal Power Off Auto Power OffMenu m → System → Temperature Control → Enter E Temperature ControlSelect Keyboard Keyboard SettingsDevice Manager Device ManagerMouse Options Mouse SettingsKeyboard Settings Select MouseMenu m → System → Change PIN → Enter E Play viaChange PIN Menu m → System → Play via → Enter EGeneral GeneralSecurity BD WiseAnynet+ Menu Description Hdmi Hot Plug DivXVideo On Demand Game ModeAnynet+ HDMI-CEC Anynet+ HDMI-CECDevice search Anynet+ HDMI-CECAuto Turn Off Device searchAnynet+ device ... appears on Troubleshooting for Anynet+Problem Possible Solution Off and on againPossible Solution ProblemDivX Video On Demand Game ModeDivXVideo On Demand Game Mode Hdmi Hot PlugMenu m → System → Reset System → Enter E Reset SystemSupport Software UpdateUpdate now Auto UpdateGo to Home Network Status Picture ModeOn/Off Timer More settingsSupport Reset AllMenu m→ Support → Reset All → Enter E USB HDD greater than 2TB is not supported Playing photos, videos and music Media PlayFile system and formats Compatible devices with media playTurn on your product Using a USB deviceConnecting a USB device Removing a USB deviceApproving a PC/mobile device connection Playing media content from a PC/mobile deviceFilter Features provided in the media content listWhen connected to a home network Dlna Source → Source → USBOption Name Operations Photos Videos Music Menu items in the media content listAvailable buttons and features during photo playback Audio Language Rewind / Fast forwardSelect Scene Picture SizeShuffle Available buttons and features during music playbackEnable or disable shuffle playback mode Change the Sound ModeSubtitle Supported image resolutionsFile Extension Type Resolution Supported Subtitle and Media play file formatsVideo Decoder Supported music file formatsSupported Video Formats File Extension Type Codec CommentsAsf AviDivX 3.11 / 4.x / 5.x 1920 x ~30 MkvChecking the Resolution and Frequency Troubleshooting GuideTesting the Product Check the followings Installation issue PC modeScreen issue Not Optimum Mode is displayedAdjust Brightness and Contrast Sharpness Sound issueThere is static coming from the speakers Volume is too lowThere is audible sound when the volume is muted Video is available but there is no soundRemote control does not work Remote control issueSource device issue Audio or video cuts out intermittently Other issueThere is no sound in Hdmi mode Product smells like plasticHow can I change the frequency? Monitor SettingsHow can I change the resolution? Question AnswerQuestion How do I set powersaving mode?Specifications USA only Rating Typical Max DPM Mode PowerSaverPowerSaver Normal Operation Power saving mode Power off Power SwitchPixel Clock Sync Polarity KHz MHz Preset Timing ModesResolution Others Product damage caused by customers faultAppendix Not a product defectPrevention of Afterimage Burn-in What is afterimage burn-in?Optimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture QualityOn instruction guide Preventing afterimage burn-inLicense 480i / 480p / 720p Terminology
Related manuals
Manual 161 pages 44.12 Kb Manual 1 pages 52.77 Kb Manual 1 pages 16.31 Kb Manual 2 pages 58.5 Kb Manual 76 pages 28.65 Kb Manual 160 pages 32.3 Kb Manual 161 pages 22.45 Kb Manual 161 pages 33.49 Kb Manual 160 pages 30.74 Kb Manual 160 pages 50.11 Kb Manual 161 pages 62.39 Kb Manual 161 pages 3.84 Kb Manual 161 pages 12.11 Kb Manual 161 pages 23.83 Kb Manual 161 pages 24.13 Kb Manual 161 pages 29.55 Kb Manual 161 pages 53.06 Kb Manual 161 pages 10.66 Kb Manual 161 pages 33.5 Kb

LH22DBDPLGC/UE, LH22DBDPLGC/EN specifications

The Samsung LH22DBDPLGC/EN is a cutting-edge digital signage display that caters to a variety of commercial applications. With its sleek design and robust feature set, this model is engineered to deliver high-quality visuals, ensuring that your messages resonate with audiences effectively.

One of the standout features of the LH22DBDPLGC/EN is its vibrant 22-inch display, which utilizes advanced LED technology to produce stunning colors and sharp images. The resolution of 1920 x 1080 pixels (Full HD) ensures that content is displayed in exquisite detail, improving readability and engagement for viewers. Whether used in retail environments, corporate offices, or public venues, this display captures attention with its bright and clear visuals.

In terms of connectivity, the Samsung LH22DBDPLGC/EN is equipped with multiple input options including HDMI, DisplayPort, and USB, allowing for versatile installation and integration into existing systems. The USB playback feature enables users to display media files directly, eliminating the need for a separate media player. This simplifies the setup process and enhances user convenience, making it easier to manage digital signage content.

The display also boasts a slim profile and ultra-thin bezels, maximizing screen space and ensuring a seamless look when multiple displays are used in tandem. This makes it ideal for video wall applications, where connectivity and flexibility are crucial. Furthermore, the display supports landscape and portrait modes, providing added versatility in installations where space and layout may be a concern.

Another impressive characteristic of the Samsung LH22DBDPLGC/EN is its durability. Designed for 24/7 operation, this model is built to withstand the demands of high-traffic environments. It features a robust cooling system and reliable components that ensure optimal performance over extended periods, reducing the risk of downtime.

The display is also equipped with smart technology that enables remote management and monitoring. This function allows users to control multiple displays from a single location, streamlining operations and enhancing efficiency.

In summary, the Samsung LH22DBDPLGC/EN combines exceptional display quality with versatile features and durability, making it a prime choice for digital signage solutions across various industries. Its advanced technologies and user-friendly design position it as a powerful tool for businesses aiming to engage their audiences effectively.