Samsung LH55OHFPVBC/EN manual 113, There is no sound in Hdmi mode, IR sensor is not functioning

Page 113

Other issue

There is no sound in HDMI mode.

Displayed picture colours may not look normal. Video or sound may not be available. This can occur if a source device that only supports an older version of the HDMI standard is connected to the product.

Some PC graphics cards may not automatically recognise HDMI signals that do not include sound. In this case, manually select a sound input.

 

Sound input

Screen mode

 

 

 

PC

Auto

PC settings

 

 

 

The IR sensor is not functioning.

Make sure the sensor light turns on when a button is pressed on the remote control.

If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.

(The power LED lights up red when the screen is switched off.)

If the sensor light still does not turn on after the power switch is turned off and then on again, an internal jack may be disconnected.

Contact your nearest service centre to have the product serviced.

If the sensor light that is on does not flash red when a button is pressed on the remote control, the IR sensor may be defective.

Contact your nearest service centre to have the product serviced.

•• This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable.

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Contents OH46F I OH55F Table of contents Screen Adjustment Support Appendix Safety Precautions Before Using the ProductCleaning StorageElectricity and Safety Installation Operation Page Components PreparationsChecking the Components Parts PartsParts Description Remote sensorPort Description Reverse SideTo lock an anti-theft locking device Anti-theft LockVOL Remote ControlIt sets safe lock function To place batteries in the remote controlHdmi 1 and Hdmi Ventilation Installation on a Perpendicular WallTilting Angle and Rotation Plane view Installation on an Indented WallMinimum 40 mm Ambient temperature Under 50C Installing the Wall Mount Kit Installing the Wall MountWall Mount Kit Specifications 995 x 500 39.2 xPin Signal Remote Control RS232CCable Connection RS232C CableConnector 9-Pin D-Sub to Stereo Cable Pin No Standard Colour SignalLAN Cable GndSignal Connector RJ45Direct LAN cable PC to HUB Cross LAN cable PC to PCConnection ConnectionControlling Set control command Viewing control state Get control commandCommand Command type Value rangeERR a code showing what error has occurred Power controlVolume control 0x22 Input source control0x23 0x24Function Screen mode controlScreen size control Full Natural Video Wall Mode ControlSafety Lock On Video Wall User Control Video Wall OnOff 10x10 Video Wall ModelWallSNo Product Number code assigned to the product 10x10 Video Wall Model 1 ~Pre-connection Checkpoints Connecting and Using a Source DeviceBefore Connecting Jack Before connecting cablesConnection Using an Hdmi Cable Connecting to a PCConnection Using an HDMI-DVI Cable Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting to a Video DeviceLAN Cable Connecting the HDBase-TConnecting the LAN Cable Connecting to an Audio SystemSource Changing the Input sourceEdit MagicInfo S / URL Launcher / Web BrowserWeb Browser SettingsGeneral Search EngineApproved pages Privacy & SecurityBlocked Pages Refresh Options Select MDC Unified from the list and click Change/Remove Using MDCMDC Programme Installation/Uninstallation Using MDC via RS-232C serial data communications standards Connecting to MDCUsing MDC via Ethernet Connection using a direct LAN cableConnection using a cross LAN cable Viewing content Player featurePlayer No.DescriptionAvailable menu When content is runningControl buttons on the remote Button FunctionTemplate files and LFD.lfd files File Formats Compatible with PlayerNetwork Schedule Multiframe Contents Video Audio Word Power PointLFD Template filesSchedule View a thumbnail image and brief information of the contentNo. Description Home → Schedule → Enter EClone Product Select Export to export the settingsClone Product Home → Clone Product → Enter EID Settings ID SettingsDevice ID Device ID Auto SetVideo Wall Video WallHorizontal x Vertical Screen PositionFormat Network Status Network StatusCheck the current network and Internet connection Home → Network Status → Enter EPicture Mode Picture ModeOn Timer On/Off TimerOn/Off Timer Home → On/Off Timer → Enter EHoliday Management Off TimerHome → Ticker → Enter E TickerTicker Home → URL Launcher → Enter E URL LauncherURL Launcher Home → URL Launcher Settings → Enter E URL Launcher SettingsURL Launcher Settings Approving a connected device from the server Select Time Zone Setting the current timePicture Screen AdjustmentMenu m → Picture → Picture Mode → Enter E Menu m → Picture → Enter E Colour Temperature 16000K Colour TemperatureWhite Balance PointCalibrated value GammaGamma Calibrated value Dont applyAdvanced Settings Hdmi UHD Color Enable to optimise picture quality for Hdmi UHD connectionMotion Lighting HDMI1 Off / On HDMI2 Off / OnPicture Options Digital Clean ViewColour Tone Picture OptionsHdmi Black Level Film ModeDynamic Backlight Auto / Low / NormalPicture Size Picture SizeFit to Screen Zoom/PositionReset Picture Reset PicturePicture Off Picture OffOnScreen Display Source Content OrientationDisplay Orientation Onscreen Menu OrientationAuto Protection Time Screen ProtectionScreen Burn Protection Screen ProtectionPixel Shift Timer Immediate display TimerScreen Burn Protection OffOff / Pixel / Rolling bar / Fading screen Timer Immediate display OffPixel Shift Message Display No Signal MessageSource Info MDC MessageReset OnScreen Display Reset OnScreen DisplayLanguage OnScreen DisplayNetwork type Open Network SettingsNetwork Connecting to a Wired Network Network Settings WiredManual Open Network Settings Wired Automatic Open Network Settings WiredSet Network type to Wireless from the Open Network Settings Network Setting WirelessManual Network Setup Wireless If your router has a Wpspbc button, follow these steps How to set up using WpspbcServer Network Settings Wi-Fi Direct Mobile Device Manager Access NotificationDevice Name Mobile Device ListSystem AccessibilityMenu Transparency High ContrastMenu m → System → Start Setup → Enter E Start SetupSleep Timer NTP SettingsPower On Delay TimeAuto Source Switching Auto Source SwitchingPrimary Source Recovery Primary SourceAuto Power On Power ControlMax. Power Saving Power ControlNetwork Standby Power ButtonEnergy Saving Mode Eco SolutionEco Solution Brightness LimitAuto Power Off No Signal Power OffScreen Lamp Schedule Screen Lamp ScheduleFan Speed Setting Fan and TemperatureOutdoor Mode Temperature Control100 Input Device ManagerPlay via 101 Change PINChange PIN Menu m → System → Change PIN → Enter E102 Security103 GeneralSmart Security GeneralAnynet+ HDMI-CEC 104105 Problem Possible SolutionOn again System menuCustom Logo 106Hdmi Hot Plug Game Mode Reset SystemReset System Menu m → System → Reset System → Enter EReset All Software UpdateSupport Contact SamsungTesting the Product Troubleshooting GuideChecking the Resolution and Frequency 109Screen issue Installation issue PC mode110 Check the followings111 Source device issue Remote control issueOther issue Resolution is not supported. appearsIR sensor is not functioning There is no sound in Hdmi mode113 114 How can I change the resolution?Question Answer How can I change the frequency?Question How do I set powersaving mode?115 Model Name Specifications116 Model Name OH46F / OH55F Preset Timing Modes117 118 119 Responsibility for the Pay Service Cost to CustomersAppendix Optimum Picture Quality and Afterimage Burn-in Prevention What is afterimage burn-in?120 Optimum Picture Quality‒‒ Move and change text every 30 minutes as shown below 121Preventing afterimage burn-in 122 Licence123 Terminology
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LH55OHFPVBC/EN, LH46OHFPKBC/EN, LH55OHFPVBC/XV, LH55OHFPKBC/EN specifications

Samsung is a leading name in the display technology sector, and its range of professional displays, including the LH46OHFPKBC/EN, LH55OHFPKBC/EN, and LH55OHFPVBC/EN models, exemplifies innovative design, exceptional quality, and advanced functionality.

The LH46OHFPKBC/EN is a 46-inch display tailored for various commercial applications. It features a Full HD resolution of 1920 x 1080 pixels, which ensures sharp and vibrant image quality. This model stands out due to its slim and lightweight design, making it easy to install in diverse environments such as retail spaces, corporate offices, and public venues. With a brightness of 700 nits, it is well-suited for brightly lit areas, ensuring visibility without strain.

The LH55OHFPKBC/EN, a 55-inch variant, offers similar specifications with added benefits. It also provides Full HD resolution and remarkable brightness levels, making it ideal for engaging audiences and attracting attention. This model is equipped with Samsung’s proprietary MagicINFO software, facilitating easy content management and scheduling for digital signage. Its multiple input options ensure compatibility with various sources, enabling seamless integration into existing systems.

Another impressive model, the LH55OHFPVBC/EN, features advanced technologies to cater to a diverse range of applications. It includes high dynamic range (HDR) support, which enhances the contrast and color accuracy, providing an immersive viewing experience. This model is designed to operate continuously, boasting a robust build that withstands rigorous use in demanding environments.

All three models incorporate Samsung's exceptional durability standards, evidenced by their IP55 rating, which signifies protection against dust and water, enhancing their resilience for outdoor usage. They also support an array of mounting options, allowing for flexible installation tailored to specific site requirements.

In terms of connectivity, Samsung's displays feature versatile ports, including HDMI, DisplayPort, and USB, ensuring users can connect a wide range of devices effortlessly. The built-in speakers further enhance the multimedia experience, making these displays suitable for presentations and interactive installations.

In summary, the Samsung LH46OHFPKBC/EN, LH55OHFPKBC/EN, and LH55OHFPVBC/EN combine cutting-edge technology with robust design, rendering them ideal for businesses seeking high-quality, reliable display solutions. Their features make them an excellent choice for anyone looking to enhance visibility and engagement in any commercial setting.
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