Samsung LH48DBDPLGC/HD Troubleshooting for Anynet+, Problem Possible Solution, Off and on again

Page 132

Troubleshooting for Anynet+

Problem

Possible Solution

 

 

Anynet+ does not work.

•• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

 

•• Check if the Anynet+ device power cord is properly connected.

 

•• Check the Anynet+ device’s Video/Audio/HDMI cable connections.

 

•• Check whether Anynet+ (HDMI-CEC)is set to On in the System menu.

 

•• Check whether the remote control is Anynet+ compatible.

 

•• Anynet+ doesn’t work in certain situations. (initial setup)

 

•• If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your product

 

off and on again.

 

•• Check if the Anynet+ function of the Anynet device is set on.

I want to start Anynet+.

•• Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC)is set to On in the System menu.

•• Press the TOOLS button to display the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

••

Select View PC in the Anynet+ menu.

 

•• Press the SOURCE button on the product remote control and select a non- Anynet+ device.

 

 

 

The message “Disconnecting

••

You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.

Anynet+ device ...” appears on

••

Use the remote control after the product has completed Anynet+ configuration or has finished switching to Anynet+.

the screen.

 

 

 

 

 

The Anynet+ device does not play.

••

You cannot use the play function when initial setup is in progress.

 

 

 

Image 132
Contents LFD Display Table of contents Support Appendix Before Using the Product CopyrightSafety Precautions CleaningSymbols Power off the product and computerElectricity and Safety StorageInstallation Samsung Operation Output ports, etc Product failure, an electric shock or fire may resultPage Remote Control SUB cable RS232CIN adapter PreparationsChecking the Components ComponentsItems sold separately Parts Control PanelPanel Key Buttons DescriptionPower off ReturnControl menu ReturnReverse Side Port DescriptionRJ45 Anti-theft Lock To lock an anti-theft locking deviceRemote Control Power on the product Adjust the volumeChange the input source Go to Home Launch ButtonTo place batteries in the remote control Used in Anynet+ mode and multimedia modePC, DVI or Hdmi Installation on a Perpendicular Wall Tilting Angle and RotationVentilation Dimensions Installation on an Indented WallPlane view Model nameUsing the COVER-JACK Installing the Wall Mount Installing the Wall Mount KitWall Mount Kit Specifications Vesa 200 × Remote Control RS232C Pin SignalCable Connection RS232C CablePin No Standard Colour Signal RS232C cable Connector 9-Pin D-Sub to Stereo CableLAN Cable FemaleConnector RJ45 SignalDirect LAN cable PC to HUB Cross LAN cable PC to PCConnection ConnectionViewing control state Get control command Controlling Set control commandCommand Command type Value rangePower control Volume controlSetting the input source Set Input Source Input source controlInput Source An input source code to be set on a product Screen mode control Auto adjustment control PC and BNC only PIP On/Off controlVideo Wall Mode Control Safety LockFull Natural Video Wall On Set Video Wall On/OffWallOn Same as above Nak Set Video Wall10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set NumberConnecting and Using a Source Device Before ConnectingConnecting to a PC Connection using the D-SUB cable analogue typeConnection using a DVI cable digital type Connection using an HDMI-DVI CableConnection using an Hdmi Cable Connecting to a Video Device Connection Using the AV CableConnection Using the component Cable Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting to an Audio System Connecting the LAN CableConnecting the network box Sold separately Entering MagicInfo modePress Source on the remote control, and select MagicInfo MagicInfoBackB NextN Finish Cancel Apply Changing the Input source SourceEdit Name InformationUsing MDC UninstallationConnecting to MDC Using MDC via RS-232C serial data communications standardsMonitor Computer Using MDC via Ethernet Connection using a direct LAN cableConnection using a cross LAN cable Home feature PlayerPlayer Schedule TemplateApproving a connected device from the server Setting the current time To specify the groupNetwork Channel Local ChannelNetwork Channel will run Local Channel will runAvailable features in the Player Menu items in the PlayerOption Name Operations Player page Settings menu SettingsSettings Set Aspect Ratio to either Original or Full Full / OriginalWhen Content is Running Viewing the details of the content that is runningCH Name Name of the channel currently playing Picture Mode PlaylistMusic RepeatFile Formats Compatible with Player Network Schedule MultiframeTemplate files and LFD.lfd files Contents Video Audio ImageFlash Power Point Charts Vertical textMasked Image, Tiled Image content not supported Functions not supportedTemplate files Creation/editing/playback are only availableTemplate Supported in Network Channel and Local Compatible document file formats -- Extension .lfdFile Formats Compatible with Video Wall VideoRestrictions Only one video Videos file can be played per clientAvailable Not availableAvailable features in the Schedule ScheduleMenu items in the Schedule TypeConfiguring channel schedules Editing a channel scheduleAvailable features in the Template TemplateHome → Template → Enter E MarketConfiguring the background image/background music Entering textSelect the Edit Text window to enter text Save Cancel Configure Template Name and StoragePreview Clone Product Clone ProductHome → Clone Product → Enter E Message appearsID Settings ID SettingsDevice ID PC Connection CableVideo Wall Video WallHorizontal x Vertical Screen PositionNatwork Status FormatNatwork Status Home → Natwork Status → Enter EPicture Mode Picture ModeOn/Off Timer On TimerOn/Off Timer Home → On/Off Timer → Enter EOff Timer Holiday ManagementMore settings More settingsHome → More settings → Enter E TickerURL Launcher Home → URL Launcher → Enter EScreen Adjustment Menu m → Picture → Picture Mode → Enter EPicture Picture Mode Picture Mode settings Adjustable options Menu m → Picture → Enter EColour Temperature Menu m → Picture → Colour Temperature → Enter EWhite Balance PointMenu m → Picture → White Balance → Enter E ――If Picture Mode is set to Calibration, Gamma is disabled GammaCalibrated value Menu m → Picture → Calibrated value → Enter EAdvanced Settings Advanced SettingsRGB Only Mode Dynamic ContrastBlack Tone Flesh ToneDigital Clean View Off Mpeg Noise Filter Hdmi Black Level Film Mode Off Dynamic BacklightPicture Options Picture OptionsDigital Clean View Colour ToneMpeg Noise Filter Off / Cool / Standard / WarmFilm Mode Colour Tone Off Digital Clean View Mpeg Noise FilterHdmi Black Level Dynamic Backlight· Position Resolution Picture SizePicture Size Picture SizePosition Zoom/PositionPicture Size Resolution Available resolutions Off / 1024x768 / 1280x768 / 1360x768Auto Adjustment PC Screen AdjustmentReset Picture Menu m → Picture → Reset Picture → Enter EResets your current picture mode to its default settings Picture OffPIP Settings OnScreen DisplayOnScreen Display Main picture Sub picture――In double , , , mode, you cannot select Position Rotate Content RotationRotate menu Aspect RatioScreen Protection Auto Protection TimeScreen Burn Protection Screen ProtectionTimer Screen Burn ProtectionPixel Shift Immediate displayNo Signal Message Message DisplaySource Info MDC MessageMenu Language OnScreen DisplayHigh / Medium / Low Menu m → OnScreen Display → Menu Transparency → Enter EReset OnScreen Display Menu m → OnScreen Display → Reset OnScreen Display → Enter ESound Adjustment Sound ModeSound Sound Effect Virtual SurroundDialog Clarity EqualiserHdmi Sound Sound on Video CallMenu m → Sound → Hdmi Sound → Enter E Menu m → Sound → Sound on Video Call → Enter ESpeaker Settings Auto VolumeTV Sound Output Reset Sound Menu m → Sound → Reset Sound → Enter ENetwork Network StatusYou can check the current network and Internet status MENUm → Network → Network Status → EntereNetwork Settings MENUm → Network → Network Settings → EntereWired / Wireless Network TypeNetwork Settings Wired Connecting to a Wired NetworkAutomatic Network Settings Wired Manual Network Settings WiredSet Network Type to Wired from the Network Settings Network Setting Wireless Connecting to a Wireless NetworkAutomatic Network Setup Wireless Manual Network Setup WirelessSet Network Type to Wireless from the Network Settings How to set up using Wpspbc If your router has a Wpspbc button, follow these stepsSelect WPSPBC, press E, and then press E again Wi-Fi Direct Multimedia Device SettingsMENUm → Network → Wi-Fi Direct → Entere MENUm → Network → Multimedia Device Settings → EntereServer Network Settings Device NameSetup Initial settings SystemSystem SystemAdmin Menu Lock Configure touch control related featuresTouch Control Menu m → System → Touch Control → Enter ESleep Timer Power On DelayTime Clock SetSource AutoSwitch Settings Source AutoSwitch SettingsPrimary Source Recovery Primary SourcePower Control Auto Power OnPC module power Max. Power SavingPower Button Auto Power On Off PC module power Max. Power SavingStandby Control Network StandbyEco Solution Eco SolutionEnergy Saving Eco SensorTemperature Control No Signal Power OffAuto Power Off Energy Saving Off Eco Sensor Screen Lamp ScheduleKeyboard Settings Device ManagerDevice Manager Select KeyboardMouse Settings Keyboard SettingsSelect Mouse Mouse OptionsPlay via Change PINMenu m → System → Play via → Enter E Menu m → System → Change PIN → Enter EGeneral SecurityBD Wise GeneralHdmi Hot Plug DivXVideo On Demand Game Mode Anynet+ HDMI-CECAnynet+ HDMI-CEC Anynet+ Menu DescriptionAnynet+ HDMI-CEC Auto Turn OffSearch for Devices Search for DevicesTroubleshooting for Anynet+ Problem Possible SolutionOff and on again Anynet+ device ... appears onProblem Possible SolutionGame Mode DivXVideo On Demand Game ModeHdmi Hot Plug DivX Video On DemandReset System Menu m → System → Reset System → Enter ESoftware Update Update nowAuto update SupportGo to Home Picture Mode On/Off TimerMore settings Natwork StatusReset All Menu m→ Support → Reset All → Enter ESupport Playing photos, videos and music Media Play USB HDD greater than 2TB is not supportedCompatible devices with media play File system and formatsUsing a USB device Connecting a USB deviceRemoving a USB device Turn on your productPlaying media content from a PC/mobile device Approving a PC/mobile device connectionFeatures provided in the media content list When connected to a home network DlnaSource → Source → USB FilterMenu items in the media content list Option Name Operations Photos Videos MusicAvailable buttons and features during photo playback Rewind / Fast Forward Select ScenePicture Size Audio LanguageAvailable buttons and features during music playback Enable or disable shuffle playback modeChange the Sound Mode ShuffleSupported image resolutions File Extension Type ResolutionSupported Subtitle and Media play file formats SubtitleSupported music file formats Supported Video FormatsFile Extension Type Codec Comments Video DecoderAvi DivX 3.11 / 4.x / 5.x 1920 x ~30Mkv AsfTroubleshooting Guide Testing the ProductChecking the Resolution and Frequency Installation issue PC mode Screen issueNot Optimum Mode is displayed Check the followingsAdjust Brightness and Contrast Sound issue SharpnessVolume is too low Go to Sound and change Speaker Settings to InternalThere is audible sound when the volume is muted Video is available but there is no soundRemote control issue Source device issueRemote control does not work There is an echo sound coming from the speakersOther issue There is no sound in Hdmi modePIP menu is not available Monitor Settings How can I change the resolution?Question Answer How can I change the frequency?How do I set powersaving mode? QuestionSpecifications Power Supply Environmental OperatingConsiderations StoragePowerSaver Normal Operation Power saving mode Power offRating Typical Max DPM Mode PowerSaverPreset Timing Modes Model Name DB32D / DB40D / DB48D / DB55DPixel Clock Sync Polarity KHz MHz Resolution Product damage caused by customers fault AppendixNot a product defect OthersCorrect disposal of batteries in this product Applicable in countries with separate collection systemsWhat is afterimage burn-in? Optimum Picture Quality and Afterimage Burn-in PreventionOptimum Picture Quality Prevention of Afterimage Burn-inPreventing afterimage burn-in On instruction guideLicence Terminology 480i / 480p / 720p
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LH32DBDPLGC/UE, LH55DBDPLGC/NG, LH48DBDPLGC/HD, LH55DBDPLGC/UE, LH40DBDPLGC/UE specifications

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