Samsung LH65QMFPLGC/EN manual Appendix, Responsibility for the Pay Service Cost to Customers, 111

Page 111

Chapter 13

Appendix

Responsibility for the Pay Service (Cost to Customers)

――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

•• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.

•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)

•• If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.

•• If a product is reinstalled to move to a different spot or to move to a different house.

•• If customer requests instructions on how to use because of another company's product.

•• If customer requests instructions on how to use the network or another company's program.

•• If customer requests software installation and setup for the product.

•• If a service technician removes/cleans dusts or foreign materials inside of the product.

•• If customer requests an installation additionally after purchasing a product through home-shopping or online.

A Product damage caused by customer's fault

Product damage caused by customer's mishandling or wrong repair

If a product damage is caused by;

•• External impact or drop.

•• Use of supplies or separatly sold product unspecified by Samsung.

•• Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.

•• Remodeling or repairing the product by customer.

•• Using it with incorrect voltage or non-authorised electrical connections.

•• Not following the "cautions" in User Manual.

Others

•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)

•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.)

――If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.

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Contents QM49F QM55F QM65F Table of contents Screen Adjustment Sound Adjustment Copyright Before Using the ProductPower off the product and computer Safety PrecautionsSymbols CleaningStorage Electricity and SafetyInstallation Samsung Operation Vent or input/output ports, etc Page Preparations Checking the ComponentsComponents Parts Control PanelPartsDescription Power Off Control menuButtons Description DP in 1 UHD 60Hz Reverse SidePort Description DP in 2 UHD 60HzTo lock an anti-theft locking device Anti-theft LockVOL Remote ControlQuickly select frequently used functions To place batteries in the remote controlYour remote control Connection Using an IR Stereo Cable sold separatelyInstallation on a Perpendicular Wall Tilting Angle and RotationVentilation Plane view Installation on an Indented WallModel name Installing the Wall MountInstalling the Wall Mount Wall Mount Kit Specifications VesaRS232C Cable Remote Control RS232CPin Signal Cable ConnectionPin No Standard Color Signal LAN CableGnd Cross LAN cable PC to PC Direct LAN cable PC to HUBConnection Command type Value range Viewing control state Get control commandControlling Set control command CommandVolume control Power controlInput Source An input source code to be set on a product Input source controlScreen size control Screen mode controlPIP On/Off control Auto adjustment control PC and BNC onlyVideo Wall Mode Control Safety LockFull Natural Video Wall User Control Video Wall OnOff 10x10 Video Wall ModelSet Number 10x10 Video Wall Model 1 ~Connection Using an Hdmi Cable Connecting and Using a Source DeviceBefore Connecting Connecting to a PCConnection using a DVI cable Digital type Connection Using an DP CableSystem → General → set Hdmi Hot Plug to Off Connection Using an HDMI-DVI CableConnection using the DVI-RGB cable Sound → set Hdmi Sound to Pcdvi――Sound → set Hdmi Sound to Avhdmi Connecting to a Video DeviceUsing an Hdmi cable or Hdmi to DVI Cable UHD 30Hz Connecting to an Audio SystemAttaching the Network box Sold separately Connecting the Network box Sold separately Entering MagicInfo modeMagicInfo BackB Apply Finish Cancel Source → Source Changing the Input sourceSource Edit NameUninstallation Using MDCUsing MDC via RS-232C serial data communications standards Connecting to MDCConnection using a direct LAN cable Using MDC via EthernetConnection using a cross LAN cable Home → Multi Screen → Enter E Home featureMulti Screen Multi ScreenPicture Mode Picture ModeOn/Off Timer On/Off TimerOn Timer Off TimerHoliday Management Network Settings Network SettingsHome → Network Settings→ Enter E MagicInfo Player MagicInfo PlayerHome → MagicInfo Player I → Enter E PC Connection Cable ID SettingsID Settings Device IDVideo Wall Video WallVideo Wall Horizontal x VerticalFormat Screen PositionMore settings More settingsHome → More settings → Enter E Backlight Brightness Contrast Sharpness Color Tint G/R Screen AdjustmentMenu m → Picture → Picture Mode → Enter E PictureMenu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → White Balance → Enter E Color TemperatureMenu m → Picture → Color Temperature → Enter E White BalanceMenu m → Picture → Calibrated Value → Enter E ――If Picture Mode is set to Calibration, Gamma is disabledGamma Calibrated ValueDigital NR Off Hdmi Black Level Film Mode Off Dynamic BacklightPicture Options Picture OptionsOff /On Color ToneDigital NR Hdmi Black LevelOff / Auto Film ModeDynamic Backlight Color Tone Off Digital NR Hdmi Black LevelPicture Size · Zoom/Position ResolutionOffPicture Size Picture SizeResolution Zoom/PositionPicture Size PC Screen Adjustment Auto AdjustmentMenu m → Picture → Picture Off → Enter E Reset PictureMenu m → Picture → Reset Picture → Enter E Picture OffOnScreen Display Reset OnScreen DisplayOnScreen Display Multi ScreenPIP Portrait PIP LandscapeMain picture Sub picture RestrictionsTriple Screen Portrait Triple Screen LandscapeFour Screen Portrait Four Screen LandscapeAspect Ratio Source Content OrientationDisplay Orientation Onscreen Menu OrientationScreen Protection Available Settings Optimum SettingsScreen Protection Pixel ShiftTimer Off / Repeat / Interval TimerMessage Display Reset OnScreen Display Menu LanguageMenu m → OnScreen Display → Menu Language → Enter E System SetupInitial settings System SystemClock Set Sleep TimerPower On Delay TimeMagicInfo I Source Primary Source Auto Source SwitchingAuto Source Switching Primary Source RecoveryPower Control Power ControlAuto Power On PC Module PowerStandby Control Power ButtonAuto Power On Off PC Module Power Network Standby Off Power ButtonEco Sensor Eco SolutionEco Solution Energy SavingScreen Lamp Schedule No Signal Power OffAuto Power Off Screen Lamp ScheduleMenu m → System → Change PIN → Enter E Temperature ControlMenu m → System → Temperature Control → Enter E Change PINGeneral GeneralSecurity Hdmi Hot PlugMenu m → System → Reset System → Enter E Reset SystemSound Adjustment Hdmi SoundSound Menu m → Sound → Speaker Selection → Enter E Sound on Video CallSpeaker Selection Menu m → Sound → Sound on Video Call → Enter EMenu m → Sound → Reset Sound → Enter E Reset SoundContact Samsung Software UpdateReset All SupportPower off both the PC and product Troubleshooting GuideTesting the Product Checking the Resolution and FrequencyCheck the followings Installation issue PC modeScreen issue Not Optimum Mode is displayedAdjust Brightness and Contrast Sharpness Sound issueThis case, set Speaker Selection to External Speaker 100101 Remote control issueSource device issue Other issueDevice with YCbCr output There is no sound in Hdmi mode102 DVI-HDMI cable is connectedDisplayPort2 When booting the PC with the input source set to103 IR sensor is not functioningQuestion Answer SettingsHow can I change the resolution? 104How do I set powersaving mode? 105Question 106 Specifications――Plug-and-Play 107Preset Timing Modes 108Model Name QM49F / QM55F / QM65F / SMT-4933 Resolution 109Vertical Frequency Pixel Clock Sync Polarity KHz MHz 110 Responsibility for the Pay Service Cost to Customers Appendix111 Prevention of Afterimage Burn-in Optimum Picture Quality and Afterimage Burn-in Prevention112 Optimum Picture QualityPreventing afterimage burn-in 113114 License115 Terminology
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LH49QMFPLGC/EN, LH55QMFPLGC/EN, LH65QMFPLGC/EN specifications

Samsung's QMF Series displays, including the LH65QMFPLGC/EN, LH55QMFPLGC/EN, and LH49QMFPLGC/EN models, represent a breakthrough in commercial signage technology. These screens are engineered to deliver exceptional performance, dazzling visuals, and robust reliability, making them ideal for diverse applications such as retail, corporate, and educational environments.

One of the standout features of the QMF Series is their impressive display quality. The screens utilize Samsung’s premium QLED technology, which enhances color accuracy and vibrancy, ensuring that every image stands out. With superb contrast ratios and stunning brightness levels, these displays can effectively capture attention, even in well-lit environments. They also support 4K resolution, providing sharp and clear visuals, crucial for detailed graphics and video content.

In addition to outstanding picture quality, the QMF Series incorporates advanced HDR (High Dynamic Range) technology. This allows for a broader range of colors and deeper blacks, enhancing the overall viewing experience. This feature serves to improve image quality across various content types, making it particularly beneficial for dynamic advertising and promotional presentations.

Durability and reliability are key characteristics of the QMF Series. These displays are designed for 24/7 operation, making them suitable for continuous use in high-demand environments. The inclusion of Samsung’s MagicINFO software allows for easy content management and scheduling, enabling users to remotely control and update displays with minimal effort. This feature is particularly valuable for businesses looking to streamline their operations and maximize the impact of their messaging.

The QMF Series displays also come equipped with a sleek and modern design, allowing them to seamlessly blend into any corporate or retail space. Their ultra-thin bezels provide a near-seamless visual experience when used in video wall configurations, further enhancing the immersive experience.

Connectivity options are abundant, featuring HDMI, DisplayPort, and USB ports, which offer versatile input methods for various content sources. Compatibility with multiple content management systems allows for enhanced flexibility in content integration.

In conclusion, the Samsung QMF Series displays, including the LH65QMFPLGC/EN, LH55QMFPLGC/EN, and LH49QMFPLGC/EN models, are designed to meet the demanding needs of modern commercial environments. With stunning QLED visuals, HDR support, robust reliability, and versatile connectivity, these displays are poised to elevate any viewing experience in retail, corporate, and educational settings.