Samsung SPA400BCX/EDC, SPA400BX/EDC manual Symptoms, Troubleshooting, Screen and External Source

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Before Contacting Service Personnel

Installation and Connection

Symptoms

No Power.

I want to install my projector on the ceiling.

External Source can not be selected.

Troubleshooting

zCheck the power cable connections.

zThe ceiling installation support is sold separately. Contact your local product distributor.

zBe sure that the connection cable(s) (video) is properly connected to the proper port. If the device is not connected properly, it can not be selected.

Menu and Remote Control

Symptoms

Troubleshooting

Remote control does not work.

zCheck whether your remote control is at a right angle and at the correct distance. Remove any obstacles between your remote control and the product.

zDirect lighting of 3-way light bulbs or other lighting device on the remote sensor of the projector may affect the sensitivity and cause the remote control to malfunction.

zCheck if the remote control battery is empty.

zCheck whether the LED indicator on the top of the projector is turned on.

I cannot select a menu.

z Check if the menu is displayed in gray. A gray-colored menu is unavailable.

Screen and External Source

 

 

Symptoms

 

Troubleshooting

Cannot see picture images.

z Be sure that the power cord of the projector is connected.

 

z Be sure that the proper input source is selected.

 

z Check that the connectors are properly connected to the ports at the back of

 

 

the projector.

 

z Check the Remote Control batteries.

 

z Be sure that the <Color>, <Brightness> settings are not at their lower limit.

Poor color.

z

Adjust the <Tint> and <Contrast>.

Images are not clear.

z

Adjust the focus.

 

z Check that the projection distance is either too far or too near to the screen.

Strange noise.

z If a strange sound continues, contact our service center.

The operating LED is lit up.

z Refer to Corrective Actions According to LED Indications.

Lines appear on screen.

z Because noise may occur when using your PC, adjust the frequency of the

 

 

screen.

No external device screen is displayed.

z Check the operating status for the external device and check whether the

 

 

adjustment items, such as the Brightness and the Contrast have been changed

 

 

correctly in the <Mode> command screen of the Projector menu.

Only blue screen appears.

z Be sure to properly connect the external devices. Check the connection cables

 

 

again.

Screen appears in black and white or

z As mentioned above, check the adjustment items such as the Brightness,

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Contents Page Insert the power plug firmly so that it does not come loose Do not use loose power outlets or damaged power cablesUnder no circumstances touch the power plug with wet hands Do not plug multiple devices into a single wall outletUnplug the power plug before cleaning the product Keep the power cord away from heatersPlace the product on the ground carefully Do not drop the product while carrying itKeep the product out of children’s reach Do not disassemble, or attempt to fix or modify the productThere is a danger of fire or explosion Make sure to place your remote control on a table or desk Take care not to lose the lens cover of the productPage Optical engine with advanced DLP technology Front/Upper SideAdjustable Feet UnpackingClearing Indicator Problems Sold separatelyLED Indications InformationRear Side ClassificationStateMeasures KEY-STONE + MenuMove OFF ReturnExit HdmiSupported Display Modes Supported Resolution/Size Modes HdmiPicture Position Modes 169 Mode Installing the Projector Select Menu Setup Install Rear-FloorSelect Menu Setup Install Front-Floor Zoom and Focus AdjustmentLeveling with Adjustable Feet Screen Size and Projection DistanceVertical YmmScreen Rear of Projector Connecting a DVD player/Cable/Satellite Box via Component Connecting a DVD player/Cable/Satellite Box to HDMI/DVIUsing the Projector Connecting to VCR/Camcorder Connecting to PCConnecting Video Devices Monitor, TV, etc PC in input terminal Screen DescriptionPlay/Stop Adjustment Component VideoDescription Play/StopPosition Adjust the screen position if it is not aligned For Hdmi ModeFull 169Install Light SettingOnly activated in the PC environment Time Sec 90 sec 10 sec 120 sec 30 sec 60 secSymptoms TroubleshootingSymptoms Troubleshooting Screen and External SourceDefaultfrom the menu To clean the exterior and lens of the projector Clean the projector using a soft dry clothTo clean the interior of the projector Lamp ReplacementLatin America Lamp Replacement ProcedureNorth America Europe CISAsia Pacific Middle East & AfricaAnalog Broadcast Antenna in PortColor Temperature Gamma ModeRS-232C Port Service Input Port Black Level
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SPA400BCX/EDC, SPA400BX/EDC specifications

Samsung SPA400BX/EDC and SPA400BCX/EDC models are advanced networked communication solutions designed for businesses seeking reliable and efficient communication tools. These products belong to the suite of Samsung's SPA series, which is known for its innovative features and robust performance.

One of the main features of the SPA400BX/EDC and SPA400BCX/EDC is their support for Voice over Internet Protocol (VoIP) technology. VoIP allows for high-quality voice communication over the internet, reducing long-distance call costs and enabling seamless connectivity. This feature is essential for businesses aiming to optimize their communication infrastructure while ensuring sound clarity and efficiency.

Another significant characteristic is the dual-mode support offered by these devices. They are compatible with both analog and digital phones, which provides flexibility for businesses that may have existing telephony infrastructure. This adaptability allows companies to gradually migrate to digital systems without incurring hefty expenses on new hardware.

The SPA400 series incorporates advanced call management features, such as call forwarding, voicemail, and auto-attendants. These features enhance the capability to handle high call volumes effectively, improving customer interaction and service quality. The user-friendly interface streamlines the configuration process, enabling easy setup and maintenance.

Furthermore, the SPA400BX/EDC and SPA400BCX/EDC boast built-in security features to protect sensitive data and communications. Encryption protocols and secure signaling help mitigate risks associated with VoIP, which is crucial in today's data-driven environment where cyber threats are prevalent.

Additionally, these models are designed to be energy-efficient, aligning with corporate sustainability goals. This characteristic not only helps reduce operational costs but also meets the growing demand for environmentally responsible technology solutions.

Overall, the Samsung SPA400BX/EDC and SPA400BCX/EDC represent a significant evolution in business communication technology. Their combination of VoIP support, dual-mode compatibility, advanced call management features, robust security, and energy efficiency makes them ideal for organizations looking to enhance their communication strategies. With comprehensive functionality and reliability, these models are poised to meet the dynamic needs of modern businesses.
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