Samsung HW-J8501R/ZF Troubleshooting, Licence, Sound is not produced Is the Mute function on?

Page 19

TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.

Is the power cord plugged into the outlet?

➮Connect the power plug to the outlet.

A function does not work when the button is pressed.

Is there static electricity in the air?

➮Disconnect the power plug and connect it again.

Sound is not produced.

Is the Mute function on?

➮Press the (Mute) button to cancel the function. Is the volume set to minimum?

➮Adjust the Volume.

The remote control does not work.

Is the battery drained?

➮Replace with new battery.

Is the distance between the remote control and Soundbar main unit too far?

➮Move the remote control closer to the Soundbar main unit.

The TV SoundConnect (TV pairing) failed.

Does your TV support TV SoundConnect?

➮TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.

Is your TV firmware the latest version?

➮Update your TV with the latest firmware. Does an error occur when connecting?

➮Contact the Samsung Call Centre.

➮Reset TV SoundConnect and connect again. To reset the TV SoundConnect connection, press and hold the & button for 5 seconds.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

Your subwoofer may not be connected to the Soundbar main unit.

➮Try to connect your subwoofer again. See page 5.

The subwoofer drones and vibrates noticeably.

Try to adjust the vibration of your subwoofer.

➮Press the WOOFER button on your remote control to adjust its value (between -12, -6 ~ +6).

LICENCE

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories.

For DTS patents, see http://patents.dts.com. Manufactured under licence from DTS Licencing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS 2.0 Channel is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licencing LLC in the United States and other countries.

•The Spotify Software is subject to third party licences found here : www.spotify.com/connect/third-party-licenses.

•For more information about Spotify Connect, please visit www.spotify.com/connect

· 19 · English

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Contents For further information, refer to the Web Manual HW-J8500R HW-J8501RSafety Warnings Safety InformationPrecautions Checking the Components Connecting Electrical PowerPower Cord Connecting electrical PowerSoundbar Main Unit Subwoofer Connecting the Subwoofer to the Soundbar Main UnitHdmi Cable Bottom of Soundbar Not supplied Connecting to Your TVMethod 1. Connecting with a Cable Soundbar· 7 · English YesNoStart screen Method 3. Connecting to a Wireless NetworkInternet Wireless Router Rear of SoundbarStart screen Selection of network Adding the Soundbar to an Existing Multiroom Audio SystemTV sound is output · 10 · English Connecting the Soundbar to your Samsung Smart TVConnecting Samsung Multiroom Audio System to the Surround Disconnecting the Soundbar from the Bluetooth device Connection VIA Bluetooth· 12 · English Soundbar Hdmi Cable Connecting to AN External DeviceHdmi OUT Installation Precautions Software UpdateInstalling the Wall Mount Auto UpdateWall-Mount Bracket Holder-Screw 1 4 EA· 16 · English CWall-Mount Screws are not providedInserting Battery before using the Remote Control Remote Control Buttons & FeaturesSource Sound Effect SoundWoofer Streaming Music Sound is not produced Is the Mute function on? TroubleshootingRemote control does not work Is the battery drained? LicenceAmplifier Important Note about ServiceSpecifications Open Source Licence Notice· 21 · English To turn Wi-Fi/Ethernet On / OffBluetooth Port deactivation method Turn Bluetooth On / OffAvertissements Informations Relatives À LA SécuritéPrécautions Connexion À Lalimentation Électrique Contrôle DES ComposantsUnité Principale Soundbar Caisson de basse Connexion DU Subwoofer À L’UNITÉ Principale Soundbar· 5 · Français Méthode 1. Connexion avec un câble Connexion À Votre TéléviseurDessous de la Soundbar Câble Hdmi non fourni OuiNon Arrière de la Soundbar Méthode 3. Connexion à un réseau sans filÉcran de démarrage Sélection du réseau Ajout de la Soundbar au système audio MultiroomLe son du téléviseur est émis · 10 · Français Connexion de la Soundbar à votre Smart TV SamsungLe son du téléviseur est émis Multiroom Link Soundbar+SurroundSoundbar Déconnexion de la Soundbar à partir de l’appareil Bluetooth Connexion VIA Bluetooth· 12 · Français Soundbar Câble Hdmi Connexion À UN Appareil ExterneDessous de la Soundbar Périphérique Mise à jour via USB Précautions d’installationMise À Jour Logicielle Mise à jour automatiquePied de support Fixation de support · 16 · Français Insertion de la pile avant d’utiliser la télécommande Touches DE LA Télécommande ET CaractéristiquesWoofer Lair est-il chargé en électricité statique? Le volume est-il réglé au minimum?La télécommande ne fonctionne pas La pile est-elle usée? TépannageAmplificateur Remarque Importante À Propos DU ServiceAvis DE Licence Libre SpécificationsTous les ports du réseau sont en état Activé on Wi-Fi/Ethernet Méthode de désactivation· 21 · Français Attenzione Informazioni Sulla Sicurezza· 3 · Italiano PrecauzioniCollegamento Dellalimentazione Elettrica Verifica DEI ComponentiUnità principale della Soundbar Subwoofer Connessione DEL Subwoofer Allunità Principale Della SoundbarMetodo 1. Collegamento via cavo Collegamento Alla TVParte inferiore della Soundbar Cavo Hdmi non fornito SìNo Metodo 3. Collegamento a una rete wireless Si udirà un suono di notifica e il messaggio Laudio della TV viene emesso · 10 · Italiano Collegamento della Soundbar con la Smart TV SamsungLaudio della TV viene emesso Multiroom LinkCollegamento del Sistema Audio Samsung Multiroom al Surround Page Dispositivo Collegamento a UN Dispositivo EsternoSoundbar Cavo Hdmi Non fornitoAggiornamento automatico Precauzioni per linstallazioneAggiornamento DEL Software Instalazione DEL Suporto PER Montaggio a Parete⃞ Parete CVite consigliata M5 · 15 · Italiano Rondella di fissaggio· 16 · Italiano Tasti & Funzioni DEL Telecomando MOVIE, e Night MusicaleSeleziona il file successivo Seleziona il file precedenteLicenza Risoluzione DEI ProblemiNota Importante SUL Servizio Avviso DI Licenza Open SourceSpecifiche · 21 · Italiano Della porta Attivare/disattivare BluetoothCuidado Informações DE SegurançaAviso NÃO Ingerir a PILHA. Risco DE Queimadura Química Precauções· 3 · Português Subwoofer Controlo remoto/ Pilha Verificação DOS ComponentesLigação À Corrente Eléctrica Unidade Principal do SoundbarUnidade Principal do Soundbar Subwoofer Ligação do Subwoofer À Unidade Principal do SoundbarMétodo 1. Ligar com cabo Ligar AO TelevisorCabo Hdmi Não fornecido Base do Soundbar SimNão Ecrã inicial Método 3. Ligar a uma Rede sem fiosInstalar a Aplicação Samsung Multiroom e a Ligação sem fios Painel posterior do SoundbarEcrã inicial Seleção de rede Emitido som do televisor · 10 · Português Ligação do Soundbar ao seu Samsung Smart TVLigação do Sistema Áudio Samsung Multiroom em Surround Desligar o Soundbar do dispositivo Bluetooth Ligação Através DE BluetoothSoundbar Cabo Hdmi Ligar a UM Dispositivo ExternoDigitais Actualizar com USB Actualização DE SoftwareInstalar a Fixação DE Parede Actualização automáticaBase do suporte Fixador do suporte · 16 · Português Inserção da pilha antes de utilizar o controlo remoto Botões E Funcionalidades do Controlo RemotoBotões Seleciona o ficheiro seguinteSeleciona o ficheiro anterior Som Surround Pode seleccionar TREBLE, Bass e Audio SyncLicenças Resolução DE ProblemasAmplificador Aviso DE Licença DE Open SourceNota Importante Sobre O Serviço Especificações· 21 · Português Eliminação correcta das baterias existentes neste produtoPrecaución Información DE SeguridadPrecauciones Conexión DE Alimentación Eléctrica Comprobación DE LOS ComponentesUnidad Principal de la Soundbar Subwoofer Método 1. Conexión con cable Conexión AL TVParte inferior de la Soundbar Cable Hdmi No suministrado Continuación, vuelva a intentarlo SíNoParte trasera de la Soundbar Método 3. Conexión a una red inalámbricaPantalla de inicio Mantenga pulsado el botón SPK ADD situado en la parte Adición de la Soundbar en un sistema de audio MultiroomInternet Enrutador inalámbrico Se genera la salida del sonido de TV Cómo conectar la Soundbar al Smart TV de SamsungSe genera la salida del sonido de TV · 10 · Español Soundbar Cómo desconectar la Soundbar del dispositivo Bluetooth Conexión a Través DE Bluetooth· 12 · Español Soundbar Cable Hdmi Conexión a UN Dispositivo ExternoActualización con USB Actualización DE SoftwareInstalación DEL Soporte Para Montaje EN Pared Actualización automática⃞ Pared CTornillo recomendado M5 · 15 · Español Tornillo de sujeció 1· 16 · Español Cómo colocar la pila antes de utilizar el mando a distancia Botones Y Funciones DEL Mando a DistanciaBotones Selecciona el archivo siguienteSelecciona el archivo anterior ALL-REPEAT reproduce todas las pistas de forma repetidaLicencia Nota Importante Sobre EL Servicio Aviso Sobre Licencia DE Código AbiertoEspecificaciones Pulse el botón SPK ADD del producto durante Pulse el botón Wi-Fi Setup del producto duranteSegundos para activar/desactivar Bluetooth Consumo energético general en espera WCountry Contact Centre  Web Site ` Europe AH68-02960R-00

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