Contact Samsung World Wide

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre.


Area	Contact Centre 	Web Site
` Europe
U.K	0330 SAMSUNG (7267864)	www.samsung.com/uk/support
EIRE	0818 717100	www.samsung.com/ie/support
	0180 6 SAMSUNG bzw.
GERMANY	0180 6 7267864*	www.samsung.com/de/support
GERMANY	(*0,20 €/Anruf aus dem dt. Festnetz, aus	www.samsung.com/de/support
	dem Mobilfunk max. 0,60 €/Anruf)
FRANCE	01 48 63 00 00	www.samsung.com/fr/support
ITALIA	800-SAMSUNG (800.7267864)	www.samsung.com/it/support
SPAIN	0034902172678	www.samsung.com/es/support
PORTUGAL	808 20 7267	www.samsung.com/pt/support
LUXEMBURG	261 03 710	www.samsung.com/support
NETHER-	0900-SAMSUNG (0900-7267864) (€ 0,10/	www.samsung.com/nl/support
LANDS	Min)
		www.samsung.com/be/support
BELGIUM	02-201-24-18	(Dutch)
BELGIUM	02-201-24-18	www.samsung.com/be_fr/
		support (French)
NORWAY	815 56480	www.samsung.com/no/support
DENMARK	70 70 19 70	www.samsung.com/dk/support
FINLAND	030-6227 515	www.samsung.com/fi/support
SWEDEN	0771 726 7864 (0771-SAMSUNG)	www.samsung.com/se/support
POLAND	801-172-678* lub +48 22 607-93-33 *	www.samsung.com/pl/support
POLAND	* (koszt połączenia według taryfy operatora)	www.samsung.com/pl/support
HUNGARY	0680SAMSUNG (0680-726-786)	www.samsung.com/hu/support
HUNGARY	0680PREMIUM (0680-773-648)	www.samsung.com/hu/support
SLOVAKIA	0800 - SAMSUNG (0800-726 786)	www.samsung.com/sk/support
AUSTRIA	0800-SAMSUNG (0800-7267864)	www.samsung.com/at/support
AUSTRIA	[Only for Premium HA] 0800-366661	www.samsung.com/at/support
	[Only for Dealers] 0810-112233


Area	Contact Centre 		Web Site
SWITZER-			www.samsung.com/ch/support
SWITZER-	0800 726 78	64 (0800-SAMSUNG)	(German)
LAND	0800 726 78	64 (0800-SAMSUNG)	www.samsung.com/ch_fr/
			support (French)
CZECH	800 - SAMSUNG (800-726786)		www.samsung.com/cz/support
CZECH	Samsung Electronics Czech and Slovak, s.r.o.		V Parku 2343/24, 148 00 -
	Praha 4
CROATIA	072 726 786		www.samsung.com/hr/support
BOSNIA	055 233 999		www.samsung.com/support
MONTENE-	020 405 888		www.samsung.com/support
GRO	020 405 888		www.samsung.com/support
GRO
	080 697 267	(brezplačna številka)
SLOVENIA	090 726 786	(0,39 EUR/min)	www.samsung.com/si
SLOVENIA	klicni center vam je na voljo od ponedeljka		www.samsung.com/si
	do petka od 9. do 18. ure.
SERBIA	011 321 6899		www.samsung.com/rs/support
BULGARIA	800 111 31 , Безплатна телефонна линия		www.samsung.com/bg/support
ROMANIA	08008 726 78 64 (08008 SAMSUNG )		www.samsung.com/ro/support
ROMANIA	Apel GRATUIT		www.samsung.com/ro/support
CYPRUS	8009 4000 only from landline, toll free
	80111-SAMSUNG (80111 726 7864) only		www.samsung.com/gr/support
GREECE	from land line		www.samsung.com/gr/support
GREECE	(+30) 210 6897691 from mobile and land
	line
LITHUANIA	8-800-77777		www.samsung.com/lt/support
LATVIA	8000-7267		www.samsung.com/lv/support
ESTONIA	800-7267		www.samsung.com/ee/support

[Correct disposal of batteries in this product]

(Applicable in countries with separate collection systems)

This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.

If batteries are not properly disposed of, these substances can cause harm to human health or the environment.

To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

HW-J6512/XE, HW-J6501/XN, HW-J6500/XN, HW-J6501/ZF, HW-J6501/EN specifications

The Samsung HW-J6502/XN, HW-J6502/ZF, HW-J6511/XE, HW-J6500/EN, and HW-J6502/EN are part of Samsung's J Series soundbars, designed to enhance the home audio experience while seamlessly integrating with other devices. These models offer a multitude of features and technologies aimed at providing superior sound quality, modern connectivity, and user-friendly operation, making them an appealing choice for home theater enthusiasts.

One of the standout features of the HW-J6502 series is its 3.1 channel configuration, delivering a rich and immersive audio experience. The inclusion of a wireless subwoofer further enhances the bass response, providing depth to music, movies, and gaming audio. The soundbars utilize DTS Virtual:X technology, which creates a multi-dimensional soundscape, simulating overhead audio effects that place the listener right in the center of the action.

Bluetooth connectivity is another key attribute of these models, allowing users to stream music directly from their smartphones, tablets, or other devices without the need for cumbersome wires. Additionally, the soundbars support HDMI ARC, enabling easy connection with compatible TVs and simplifying the control of the soundbar through a single remote. Optical and auxiliary inputs are also available, ensuring compatibility with a wide range of devices.

Samsung's Smart Sound feature automatically analyzes the content being played, optimizing the audio settings for an ideal listening experience. This intelligent sound adaptation means whether you're watching an action-packed movie or listening to classical music, the soundbar delivers the most appropriate audio profile.

The design of the HW-J6502 and HW-J6500 series models is sleek and modern, ensuring they fit well with contemporary home decor. The soundbars are designed to be wall-mountable, allowing for versatile placement options that can cater to different room layouts.

In terms of setup, these soundbars offer a straightforward installation process, allowing users to get their home theater systems up and running quickly. With a combination of powerful sound technology, user-friendly features, and stylish design, the Samsung HW-J6502/XN, HW-J6502/ZF, HW-J6511/XE, HW-J6500/EN, and HW-J6502/EN soundbars stand out as excellent choices for anyone looking to upgrade their audio experience at home.