troubleshooting
Before requesting service, please check the following.
Symptom
Check
Remedy
The unit will not turn on. | • Is the power cord plugged | • Connect the power plug to |
| into the outlet? | the outlet. |
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A function does not work when | • Is there static electricity in | • Disconnect the power plug |
the button is pressed. | the air? | and connect it again. |
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Sound is not produced. | • Is the unit properly | • Connect it correctly. |
| connected to your TV? | • Press the Mute button to |
| • Is the Mute function on? | cancel the function. |
| • Is the volume set to | • Adjust the volume. |
| minimum? |
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Picture does not appear on a TV | • Is the TV connected | • Connect it correctly. |
when the function is selected. | properly? |
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Remote control does not work. | • Are the batteries drained? | • Replace with new batteries. |
| • Is the distance between | • Operate at a close distance. |
| remote control and main unit |
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| too far? |
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The sound from the left/right | • Are the left/right audio | • Check the left/right channel |
channels is reversed. | output cables from the TV | and connect it/them |
| connected properly? | correctly. |
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