Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

The air conditioner does not operate at all

◆Check that the breaker used for the air conditioner is switched on.

◆Check that the operation indicator on the indoor unit is on;

if necessary press the button on the remote control.

◆Check whether the Timer indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 18 and 19 for further details)

The air conditioner does not operate with the remote control

◆Check that there are no obstacles between you and the indoor unit.

◆Check the remote control batteries.

◆Check that you are close enough to the indoor unit (seven meters/ yards or less).

No beep is heard when you press		◆ Check that you are pointing the remote control at the remote control
the	on the remote	sensor in the right of the indoor unit.
control		◆ Replace the remote control batteries if necessary.

The air conditioner does not cool or heat

◆Check that the correct operating mode has been selected (Auto, Cool, Heat).

◆The room temperature may be too low or too high.

◆Dust may be blocking the air filter guard; refer to page 25 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

◆Check that the required temperature has been set correctly.

◆Increase the fan speed.

◆If the air flow is directed upwards, use the remote control to direct it downwards.

The fan speed does not change		◆ Check that the operating mode is set to the Auto, Cool, Heat or Fan
when you press the	button	mode ; in the Dry mode, the fan speed changes automatically.

The air flow direction does not		◆ Check that the air conditioner has been switched on; if necessary,
change when you press the		press the	button on the remote control.
button

The timer is not correctly triggered		◆ Check that the timer has been programmed correctly; see pages 18
		and 19.

Odour is permeated in the room		◆ Air the room.
during air conditioning

E-24

SH12AWHD, SH09AW8 specifications

Samsung's range of air conditioning units, including the SH12AWHX, SH09AWHD, SH09AWH, SH09AW8, and SH12AWHD models, exemplifies the brand's commitment to innovative cooling technology and energy efficiency. These models are designed to ensure optimal indoor comfort while minimizing energy consumption, making them suitable for both residential and commercial spaces.

The SH12AWHX model features advanced inverter technology, which allows for precise temperature control and energy savings. This system adjusts the compressor speed dynamically, ensuring a stable desired temperature without the sharp fluctuations typical of traditional units. The SH12AWHX is also equipped with a high energy efficiency rating, thereby providing substantial savings on electricity bills while contributing to a reduced carbon footprint.

The SH09AWHD and SH09AWH models focus on delivering exceptional cooling performance in smaller spaces. Both units are designed with enhanced air purification systems that filter out dust and allergens, promoting a healthier indoor environment. These models also feature a quiet operation mode, ensuring users can enjoy a peaceful atmosphere without disruptive noise.

Meanwhile, the SH09AW8 and SH12AWHD models shine with their smart connectivity options. Utilizing Wi-Fi technology, these units can be controlled remotely via smartphones, allowing users to adjust settings, monitor energy usage, and schedule operations from anywhere. This feature not only adds convenience but also enhances efficiency by enabling users to operate the units only when needed.

All models in this series come with user-friendly interfaces and sleek designs, ensuring they seamlessly blend with modern interiors. Additional features include auto-restart, anti-corrosion treatment on outdoor units for longevity, and various modes, including cooling, heating, and dehumidification, catering to diverse climatic conditions.

In summary, the Samsung SH12AWHX, SH09AWHD, SH09AWH, SH09AW8, and SH12AWHD air conditioning units represent a fusion of cutting-edge technology, energy efficiency, and user-centered design. Whether for residential use or commercial applications, these models stand out for their reliability and performance, ensuring comfortable living and working environments year-round.