Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem	Explanation/Solution

The air conditioner does not operate at all

◆Check that the breaker used for the air conditioner is switched on.

◆Check that the operation indicator on the indoor unit is on;

if necessary press the button on the remote control.

◆Check whether the Timer indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 18 and 19 for further details)

The air conditioner does not operate with the remote control

◆Check that there are no obstacles between you and the indoor unit.

◆Check the remote control batteries.

◆Check that you are close enough to the indoor unit (seven meters/ yards or less).

No beep is heard when you press		◆ Check that you are pointing the remote control at the remote control
the	on the remote	sensor in the right of the indoor unit.
control		◆ Replace the remote control batteries if necessary.

The air conditioner does not cool or heat

◆Check that the correct operating mode has been selected (Auto, Cool, Heat).

◆The room temperature may be too low or too high.

◆Dust may be blocking the air filter guard; refer to page 25 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

◆Check that the required temperature has been set correctly.

◆Increase the fan speed.

◆If the air flow is directed upwards, use the remote control to direct it downwards.

The fan speed does not change		◆ Check that the operating mode is set to the Auto, Cool, Heat or Fan
when you press the	button	mode ; in the Dry mode, the fan speed changes automatically.

The air flow direction does not		◆ Check that the air conditioner has been switched on; if necessary,
change when you press the		press the	button on the remote control.
button

The timer is not correctly triggered		◆ Check that the timer has been programmed correctly; see pages 18
		and 19.

Odour is permeated in the room		◆ Air the room.
during air conditioning

E-24

SH12BWHX, SH12BWH, SH09BWHX, SH09BWH specifications

The Samsung SH12BWH is an advanced air conditioning unit that offers an array of features designed for efficiency, comfort, and convenience. As part of Samsung's impressive range of cooling systems, the SH12BWH is particularly recognized for its energy-efficient performance and innovative technologies.

One of the standout features of the SH12BWH is its utilization of inverter technology. This technology allows the unit to adjust its compressor speed according to the cooling needs of the space, resulting in lower energy consumption and more consistent temperatures. By running at varying speeds rather than going on and off frequently, the SH12BWH minimizes energy wastage, making it a sustainable choice for both residential and commercial applications.

The unit has a cooling capacity of 12000 BTU, making it suitable for medium to large rooms while ensuring rapid cooling. The SH12BWH also includes a powerful air filtration system that enhances indoor air quality by effectively removing dust, allergens, and other impurities from the air. Users can enjoy cleaner and healthier air, making it ideal for homes with children or individuals with respiratory issues.

Another remarkable characteristic of the SH12BWH is its quiet operation. The indoor unit operates at whisper-quiet sound levels, allowing for comfortable cooling without disturbing daily activities. This feature is particularly appreciated in bedrooms or workspace environments where noise can be a significant distraction.

The Samsung SH12BWH is equipped with a user-friendly interface and a remote control that simplifies temperature adjustments and mode changes, enhancing the user experience. It also supports smart technology, allowing users to control the unit remotely via a smartphone app. This function provides added convenience, as users can adjust settings, check performance, and operate the unit from anywhere.

With a sleek and modern design, the SH12BWH blends seamlessly into various interior decors. Its compact size allows for easy installation in limited spaces without compromising on performance.

In summary, the Samsung SH12BWH is a robust and modern air conditioning solution that combines energy savings, advanced technologies, and user-friendly features to deliver optimal cooling. Its emphasis on air quality, quiet operation, and smart functionalities makes it an excellent choice for maintaining a comfortable indoor environment year-round.