Troubleshooting

Problem	Cause	Action

There is a popping	Cooking sealed food or using a	Do not use sealed containers
sound during	container with a lid may causes	as they may burst during
operation, and the	popping sounds.	cooking due to expansion of
oven doesn't work.		the contents.

The oven exterior	There is not sufficient ventilation	Keep the gaps specified
is too hot during	space for the oven. There are intake/	in the product installation
operation.	exhaust outlets on the front and rear	guide.
	of the oven for ventilation.

	Objects are on top of the oven.	Remove all objects on the
		top of the oven.

The door cannot be	Food residue is stuck between the	Clean the oven and then
opened properly.	door and oven interior.	open the door.

The oven does not	The oven may not work, too much	Put one cup of water in a
heat.	food is being cooked, or improper	microwave-safe container
	cookware is being used.	and run the microwave
		for 1-2 minutes to check
		whether the water is heated.
		Reduce the amount of food
		and start the function again.
		Use a cooking container with
		a flat bottom.

Heating is weak or	The oven may not work, too much	Put one cup of water in a
slow.	food is being cooked, or improper	microwave-safe container
	cookware is being used.	and run the microwave
		for 1-2 minutes to check
		whether the water is heated.
		Reduce the amount of food
		and start the function again.
		Use a cooking container with
		a flat bottom.

The warm function	The oven may not work, too much	Put one cup of water in a
does not work.	food is being cooked, or improper	microwave-safe container
	cookware is being used.	and run the microwave
		for 1-2 minutes to check
		whether the water is heated.
		Reduce the amount of food
		and start the function again.
		Use a cooking container with
		a flat bottom.

46English

MS28J5255UW_EF_DE68-04333A-00_EN.indd 46

2015-01-13 6:09:27

MS28J5255UB/EG, MS28J5255US/EF, MS28J5255UW/EF, MS28J5255UB/EF specifications

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