Troubleshooting

Problem	Cause	Action

The brightness inside	Brightness changes depending on	Power output changes
the oven varies.	power output changes according to	during cooking are not
	function.	malfunctions. This is not an
		oven malfunction.

Cooking is finished,	To ventilate the oven, the cooling fan	This is not an oven
but the cooling fan is	continues to run for about 3 minutes	malfunction.
still running.	after cooking is complete.

Pressing the +30sec	This happens when the oven was not	The microwave oven is
button operates the	operating.	designed to operate by
oven.		pressing the +30sec button
		when it was not operating.

Turntable

While turning, the	There is no roller ring, or the roller	Install the roller ring and
turntable comes out of	ring is not properly in place.	then try again.
place or stops turning.

The turn table drags	The roller ring is not properly in	Adjust the amount of food
while turning.	place, there is too much food, or the	and do not use containers
	container is too large and touches	that are too large.
	the inside of the microwave.

The turn table rattles	Food residue is stuck to the bottom	Remove any food residue
while turning and is	of the oven.	stuck to the bottom of the
noisy.		oven.

Steam

I can hear water	Water is heated using the steam	This is not an oven
boiling during Vapour	heater.	malfunction.
cooking

There is an unusual	Water is being removed from inside	This is not an oven
sound when I stop	the steam heater after Vapour	malfunction.
Vapour cooking.	cooking has finished.

Steam does not come	The water supply tank is not	Make sure the water supply
out.	installed.	tank is correctly installed.

	There is no water in the water supply	Fill the tank with water and
	tank.	try again.

48English

MS28J5255UW_EF_DE68-04333A-00_EN.indd 48

2015-01-13 6:09:27

MS28J5255UB/EG, MS28J5255US/EF, MS28J5255UW/EF, MS28J5255UB/EF specifications

Samsung has long been a leader in the home appliance sector, and its range of microwaves is no exception. Among the standout models in their lineup are the Samsung MS28J5255UB/EF, MS28J5255UW/EF, MS28J5255US/EF, and MS28J5255UB/EG. Each of these models is designed with modern kitchen needs in mind, combining functionality, stylish design, and innovative technology.

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In conclusion, the Samsung MS28J5255UB/EF, MS28J5255UW/EF, MS28J5255US/EF, and MS28J5255UB/EG models are exemplary appliances that combine advanced features with user-friendly design. With a range of cooking options, easy maintenance, and an emphasis on energy efficiency, these microwaves represent a smart choice for anyone looking to enhance their cooking experience. Whether you’re reheating leftovers or preparing a family meal, these models deliver reliable and delicious results every time.