Samsung RSH5TERS1/XEG, RSH5ZEPN1/XEG, RSH5PTPN1/EUR manual Troubleshooting, Problem Solution

Page 14

6.Troubleshooting

PROBLEM

SOLUTION

 

 

The refrigerator does not

Check that the power plug is properly connected.

work at all or it does not chill

Is the temperature control on the display panel set to the correct temperature?

sufficiently.

Try setting it to a lower temperature.

 

Is the refrigerator in direct sunlight or located too near a heat source?

 

Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?

 

 

The food in the fridge is frozen.

Is the temperature control on the display panel set to the correct temperature?

 

Try setting it to a warmer temperature.

 

Is the temperature in the room very low?

 

Did you store the food with a high water content in the coldest part of the fridge? Try moving

 

those items into the body of the fridge instead of keeping them in the CoolSelect Zone™

 

drawer.

 

 

You hear unusual noises or

Check that the refrigerator is level and stable.

sounds.

Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?

 

Was anything dropped behind or under the refrigerator?

 

A “ticking” sound is heard from inside the refrigerator. This is normal and occurs because

 

various accessories are contracting or expanding in relation to the temperature of the

 

refrigerator interior.

 

 

The front corners of the

Some heat is normal as anti-condensators are installed in the front corners of the refrigerator

appliance are hot and

to prevent condensation.

condensation is occurring.

Is the refrigerator door ajar? Condensation can occur when you leave the door open for a

 

long time.

 

 

Ice is not dispensing.

Did you wait for 12 hours after installation of the water supply line before making ice?

 

Is the water line connected and the shut-off valve open?

 

Did you manually stop the ice making function?

 

Make sure Ice Type is set to Cubed or Crushed.

 

Is there any ice blocked within the ice maker bucket?

 

Is the freezer temperature too warm? Try setting the freezer temperature lower.

 

 

You can hear water bubbling in

This is normal. The bubbling comes from the refrigerant coolant liquid circulating through the

the refrigerator.

refrigerator.

 

 

There is a bad smell in the

Has a food item spoiled?

refrigerator.

Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.

 

Clean out your freezer periodically and throw away any spoiled or suspect food.

 

 

Frost forms on the walls of the

Is the air vent blocked? Remove any obstructions so air can circulate freely.

freezer.

Allow sufficient space between the foods stored for efficient air circulation.

 

Is the freezer door closed properly?

 

 

Water dispenser is not

Is the water line connected and the shut-off valve open?

functioning.

Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

Is the water tank frozen because the refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

Image 14
Contents Product features Quick start guideSafety Information Safety InformationPage Page Page Do not block air holes Additional Tips for Proper Usage Names and basic functions Name of each componentAccessories ButtonVacation option ButtonPower Freeze DisplayStorage of food Ice ChuteControlling the Temperature CoolSelect Zone Drawer OptionalTroubleshooting Problem Solution
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RSH5ZERS1/XEF, RSH5YXNA1/XES, RSH5UTRS1/XEE, RSH5TURS1/XEG, RSH5PTTS1/EUR specifications

The Samsung RSH5TERS1/XEF, RSH5TERS1/XES, RSH5PUPN1/XEG, and RSH5TERS1/XEG are advanced fridge-freezer models that stand out in the crowded market of household appliances. Known for their innovative technologies and user-friendly features, these units cater to a modern lifestyle while ensuring food is stored efficiently.

One of the standout features of these models is the SpaceMax Technology, which enables the insulation walls to be thinner without compromising on performance. This allows for more interior space while maintaining the same external dimensions, optimizing storage capacity for your groceries, beverages, and fresh produce.

Additionally, the Twin Cooling Plus technology is a game-changer, using separate cooling systems for the refrigerator and freezer compartments. This allows for a more balanced humidity and temperature control, preventing cross-contamination of odors and keeping your food fresher for longer. The refrigerator maintains optimal humidity levels, which is particularly beneficial for fruits and vegetables, retaining their freshness and nutritional value.

The No Frost feature eliminates the need for manual defrosting, as frost build-up is prevented. This not only saves time but also provides a consistent temperature throughout the unit, enhancing overall energy efficiency.

These models also incorporate an Eco Mode, which minimizes energy consumption when the refrigerator is not in heavy use. This means users can save on electricity bills while being environmentally conscious.

Smart functions are another highlight; many models support Samsung’s SmartThings App, allowing users to monitor and control the fridge remotely. This includes temperature adjustments, alert notifications, and even tracking the contents of the fridge, making meal planning simpler.

Safety features are also prioritized, with an advanced Multi Flow system that ensures even cooling by distributing cold air throughout the fridge. LED lighting enhances visibility while consuming less energy. The models are designed with stylish finishes, catering to modern kitchen aesthetics while being durable and easy to maintain.

In summary, the Samsung RSH5TERS1/XEF, RSH5TERS1/XES, RSH5PUPN1/XEG, and RSH5TERS1/XEG combine innovative technologies with practical features, making them ideal choices for anyone looking to upgrade their kitchen appliances. With emphasis on efficiency, style, and user convenience, these models exemplify the best in modern refrigeration technology.