Samsung RS21HKLFH1/XSV, RSH5TERS1/XEF, RS21HKLMR1/XSV, RS21HDLMR1/XSV manual Troubleshooting

Page 21

troubleshooting

PROBLEM

SOLUTION

The refrigerator does not

Check that the power plug is properly connected.

work at all or it does not

Is the temperature control on the display panel set to the correct temperature?

chill sufficiently.

Try setting it to a lower temperature.

Is the refrigerator in direct sunlight or located too near a heat source?

 

 

Is the back of the refrigerator too close to the wall and therefore keeping air from

 

circulating?

 

 

The food in the fridge is

Is the temperature control on the display panel set to the correct temperature?

frozen.

Try setting it to a warmer temperature.

 

Is the temperature in the room very low?

 

Did you store the food with a high water content in the coldest part of the fridge?

 

Try moving those items into the body of the fridge instead of keeping them in the

 

CoolSelect Zone™ drawer.

 

 

You hear unusual noises

Check that the refrigerator is level and stable.

or sounds.

Is the back of the refrigerator too close to the wall and therefore keeping air from

 

circulating?

 

Was anything dropped behind or under the refrigerator?

 

A “ticking” sound is heard from inside the refrigerator. This is normal and occurs

 

because various accessories are contracting or expanding in relation to the

 

temperature of the refrigerator interior.

The front corners and

Some heat is normal as anti-condensators are installed in the front corners of the

sides of the appliance

refrigerator to prevent condensation.

are hot and condensation

Is the refrigerator door ajar? Condensation can occur when you leave the door

is occurring.

open for a long time.

Ice is not dispensing.

Did you wait for 12 hours after installation of the water supply line before making

 

ice?

 

Is the water line connected and the shut-off valve open?

 

Did you manually stop the ice making function? Make sure Ice Type is set to

 

Cubed or Crushed.

 

Is there any ice blocked within the ice storage unit?

 

Is the freezer temperature too warm? Try setting the freezer temperature lower.

 

 

You can hear water

This is normal. The bubbling comes from the refrigerant coolant liquid circulating

bubbling in the

through the refrigerator.

refrigerator.

 

There is a bad smell in

Has a food item spoiled?

the refrigerator.

Make sure that strong smelling food (for example, fish) is wrapped so that it is

 

airtight.

 

Clean out your freezer periodically and throw away any spoiled or suspect food.

 

 

Frost forms on the walls

Is the air vent blocked? Remove any obstructions so air can circulate freely.

of the freezer.

Allow sufficient space between the foods stored for efficient air circulation.

 

Is the freezer door closed properly?

Water dispenser is not

Is the water line connected and the shut-off valve open?

functioning.

Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

Is the water tank frozen because the refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

troubleshooting _21

03 TROUBLESHOOTING

DA99-02028A (EN)-11.indd ￿￿4:21

2014. 7. 14. ￿￿ 10:14

Image 21
Contents Refrigerator Safety Information Safety informationCE Notice Severe Warning SignsShocks caused by current leakage from the refrigerator May fall and cause personal injury and/or material damageAdditional Tips for Proper Usage CleaningPipes shall be broke in the open space How long it is going to lastContents Getting Ready to Install the Refrigerator Setting up your side-by-side refrigeratorSelecting the best location for the refrigerator Straight out and push back in straight after fi nishingRemoving the Front Leg Cover Removing the Refrigerator DoorsSeparating the Water Supply Line from the Refrigerator Removing the freezer doorReattaching the Refrigerator Doors Removing the Fridge DoorReattaching the Freezer Door Reattaching the Front Leg Cover Reattaching the Fridge DoorWhen the Freezer door is lower than the fridge Making Minor Adjustments to the DoorsWhen the Freezer door is higher than the fridge Levelling RefrigeratorFor Interior model Parts for water line Installation Installing the Water Dispenser LineConnecting to the water supply line No gap Setting UPWarranty Information For Exterior model Parts for water line InstallationAttach the purifier lock-clip Replacement InstructionsSecure the purifier in position Flush filter for 5 minutes before useConnect the water line to the refrigerator Using the anti-sweat heater switchCheck the amount of water supplied to the ice tray Secure the water lineOperating Refrigerator Operating the Samsung side-by-side refrigeratorUsing the ICE and Cold Water Dispenser Controlling TemperatureUsing the Water Dispenser Dispensing iceQuick Cool Using the Coolselect Zone Drawer OptionalThaw Close the water valveSoft Freeze Removing the Freezer AccessoriesZero Zone 0ºC CoolCleaning the Refrigerator Removing the Fridge AccessoriesFor LED lamp, please contact service engineer to replace it Replacing the Interior LightOrdering replacement filters Using the DoorsChanging the Water Filter To reduce risk of water damage to yourTroubleshooting Memo Memo Contact Samsung World Wide Ambient Room Temperature Limits
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RS21HKLMR1/XSV, RS21HDLMR1/XSV, RS21HKLPM1/XSV, RS21HKLFH1/XSV, RSH5TERS1/XEF specifications

The Samsung RS22HZNBP1/XSV and RS21HKLMR1/XSV are two prominent models in the realm of modern refrigeration, boasting a host of advanced features and innovative technologies designed to enhance user convenience and food preservation.

The RS22HZNBP1/XSV is a stylish side-by-side refrigerator that blends aesthetic appeal with practicality. One of its defining features is the Twin Cool System, which employs two separate cooling systems for the refrigerator and freezer compartments. This ensures optimal humidity and temperature control, preventing the mixing of odors and preserving the freshness of food items. The model also includes a built-in Ice Maker, which provides a steady supply of ice without taking up extra space in the freezer.

Another key technology in the RS22HZNBP1/XSV is the Food Showcase feature, which optimizes usability by providing easy access to frequently used items. The outer doors open to reveal a sleek compartment for essentials like snacks and drinks, while the main section contains larger items, making organization effortless.

On the other hand, the RS21HKLMR1/XSV offers a more traditional design but packs a punch with its impressive functionality. This model features a spacious interior, capable of accommodating large groceries efficiently. The Digital Inverter Compressor is a standout element, adjusting its speed based on internal temperature, which enhances energy efficiency and reduces noise levels.

Both models come equipped with LED lighting, which not only illuminates the interior space but also uses less energy than traditional bulbs. This allows for better visibility, making it easier to find what you are looking for. Additionally, the Moister Control feature in both models helps to regulate humidity levels, preserving fruits and vegetables for longer periods.

Safety is paramount, with both models featuring a comprehensive antibacterial coating that inhibits the growth of harmful bacteria, ensuring a healthy food storage environment. Furthermore, the sleek exterior finishes of these refrigerators, available in different colors, allow them to blend seamlessly into any kitchen decor.

In summary, the Samsung RS22HZNBP1/XSV and RS21HKLMR1/XSV represent the pinnacle of modern refrigeration, prioritizing efficiency, technology, and user convenience. Their innovative features, from dual cooling systems to smart organizational elements, make them ideal choices for consumers seeking reliability and performance in their kitchen appliances.