Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom |
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| • | Power cord is not plugged in | • | Properly plug in the power | ||||
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| cord. | ||||
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| • Temperature control is not | • Set the temperature lower. | ||||||
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Freezer does not |
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• | Refrigerator is located near | • | Keep the refrigerator away | |||||
operate. |
| a heat source or direct |
| from direct sunlight or a | ||||
Freezer |
| sunlight. |
| heat source. | ||||
temperature is |
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• | Not enough clearance | • | Make sure there are at least | |||||
warm. | ||||||||
| between refrigerator and |
| 5 cm from the rear and | |||||
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| sides/rear. |
| sides. | ||||
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| • | The refrigerator is | • | Do not overload the | ||||
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| overloaded. Food is blocking |
| refrigerator. Do not allow | ||||
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| the refrigerator vents. |
| food to block ventilation. | ||||
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Freezer is over- | • | Temperature control is not | • Set the temperature higher. | |||||
cooling. |
| set correctly. | ||||||
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| • | To prevent condensation | ||||
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| from forming, the | ||||
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| refrigerator has | ||||
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| piping in the front corners. | ||||
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| If the ambient temperature | ||||
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| rises, this equipment may | ||||
| • | Refrigerator has |
| not work effectively. This is | ||||
Interior wall is hot. |
| not a system failure. | ||||||
| piping in the interior wall. |
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English 63
Troubleshooting